View Full Version : isp problem
joney_bravo 08-13-2004, 02:04 PM I am trying to set up a raq3 server on my home network . I am just setting it up to run a personal, non-critical site. I have it located behind a router along with the rest of the computers on my lan. Port 80 is forewarded to the raq. I have a domain with free dns service and I have the dns pointing to the wan address of my router. When I type in my domain name from a computer outside of my connection it says that the page is not available. I tried typing the external ip address of my router from internet explorer at a neighbors house and it also said that the page was unavailable. Could someone please point out the problem? I should be able to access my website by typing in the external ip of my router, shouldn't i?
Thanks
galacnet 08-14-2004, 11:14 AM Maybe its the setting on your router.
Your ISP would have given you a set of values.
WAN at ISP end, WAN at your router end.
DNS server 1 and 2
Your public LAN IP addresses.
You need to place your router WAN into your conection at your Router with the DNS ( LIike what you have already done. )
Also set to your Router to use your assigned Public IP as a Gateway and then your RAQ to point to that Gateway. ( AKA set it as your DHCP server IP address. )
joney_bravo 08-14-2004, 08:48 PM I don't really understand what your saying.
Maybe its the setting on your router.
Your ISP would have given you a set of values.
WAN at ISP end, WAN at your router end.
DNS server 1 and 2
Your public LAN IP addresses.
The wan at Isp end and wan at router end is the same isn't it?
The dns servers are provided by the company i registered my domain with.
and the public lan ip address is assigned by my router.
My cable modem and my router are two seperate boxes.
My router (a netgear rt311) determines all of that automatically.
You need to place your router WAN into your conection at your Router with the DNS ( LIike what you have already done. )
so your saying that I need to run dns to connect my router to my cable modem?
How exactly would I do that
Also set to your Router to use your assigned Public IP as a Gateway and then your RAQ to point to that Gateway. ( AKA set it as your DHCP server IP address. )
So the pool starting address for my router should be the wan address?
then that would make every computer in my lan 24.150.151.1, 24.150.151.2 and so on.
then what would I set the raq ip, gateway, and subnet to?
Here is the interface for the router (http://users.chartertn.net/roundtoit/netgear/)
Thanks
galacnet 08-14-2004, 10:01 PM ??? There should be 2 WAN addresses. One at your ISP end on for your Router end...
As for Public LAN IP, I mean the IP address that your ISP assigned you with. You should have at least 4 Public LAN IP to get your server going.
Front and End, Router and Server.
Are you having Static IP or Dynamic??
joney_bravo 08-15-2004, 11:21 AM I have dynamic ip addresses and i only have three available, that is why i use a router, because i have more than three pc's. My router automatically assigns the pc's using dhcp.
galacnet 08-15-2004, 11:32 AM We tried that once but if you only forward port80 to your RaQ you would or may only get it displaying webpages because the IP assigned is a address from the Router and no a Public Lan address.
Access the RaQ you would need to forward some more ports I think. Accessing the Admin panel for me is Port81 etc.
Why not try posting this thread on the Networking Help section because I am sure that this is a router configuration problem.
Sorry not much of a help here. :(
joney_bravo 08-16-2004, 12:26 PM If i could get 4 public lan ip's from my isp how would i configure my raq?
thanks
galacnet 08-16-2004, 12:34 PM If you have 4 Public LAN IPs from your ISP here is What you have to do.
Example
123.123.123.001 to 123.123.123.004
123.123.123.001 and 123.123.123.004 are the Router top and end you will not be able to use them.
123.123.123.003 set this to your Router and DISABLE the DHCP server
123.123.123.004 set this to the first Ethernet connector port of your RaQ
Then you are ready to go :) :)
galacnet 08-16-2004, 12:36 PM Opps I forgot...
Once you do this your Gateway will be your Router LAN which will be 123.123.123.003
SubNet Mask would be given by your ISP ( if its 4 IP most properly its 255.255.255.252 )
joney_bravo 08-16-2004, 01:24 PM I don't understand what the importance of 123.123.123.001 to 123.123.123.004
what do you do with these two ip addresses?
What is i set my raq as a dmz server on the network? can i do that with one ip address?
Thanks
galacnet 08-16-2004, 01:32 PM 123.123.123.001 to 123.123.123.004
are router front and end, you can't use them as its used by your ISP to resolve your IP addresses.
Which means if you have 4IPs you can only use 2, if you have 8IPs you can only use 6 and so on.
Taking into consideration that 1 would be used as your router as a Gateway.
As for DMZ I am not really sure, you mean Dynamic IP address?
Are you sure you want to set up such a network at your home office?? Because the cost may run up to higher than even a Co-Lo...
Anyway I think there are Dynamic IP addresses services around the internet have to look for one.
Because on Dynamic IP addresses you may have to keep on changing your Server IP because your ISP would refresh and reassign them every now and then.
You got to check up with your ISP if running a server from your connection is allowed or not... because unless you are on a business line, most ISPs don't allow your site to hold a server with a residential connection line.
joney_bravo 08-16-2004, 02:06 PM DMZ is basically a server that is behind your router but not protected by the router and all of the ports are open to this server. So if I keep my router on all the time than my dynamic ip address will never change so it will be almost like having a static ip address. I registered a domain joneybravo.com and used the free domain service that came with the registration and pointed it to my router's ip address. I have my raq as a dmz server so it's almost the same as having the raq hooked straight up to the cable modem (but i'm not doing that because it's impossible to assign a dynamic ip address to the raq). When I type in the domain for my server (or even the ip) it can't connect to the server.
Shouldn't I be able to connect to it? I don't have my isp's dns servers entered in the router do you think that could be a problem?
thanks
galacnet 08-16-2004, 02:09 PM I think so. Because on my routers we need to enter the DNS of the ISP.
However some ISPs do reset the IP addresses after sometime, you need to take note when they do that.
joney_bravo 08-16-2004, 02:37 PM what should i set the gateway and subnet as on my raq? should i set the subnet as the lan subnet or the subnet of my isp ip address? Should i set the gateway as the dynamic ip address assigned by my ip or 192.168.0.1?
thanks
galacnet 08-16-2004, 02:40 PM First try the Gateway and the Subnet Mask of your ISP.
Because since you are connected straight to your modem.
If that don't work use your Routers Subnet ( 255.255.255.0 ) and Gateway of ( 192.168.0.1 )
But I think once you have tried the first process it should be working.
Good Luck :)
joney_bravo 08-19-2004, 12:43 PM I have everything setup correctly but it still doesn't work. I have www.joneybravo.com set as the raq's default domain. I have the raq's ip address as 192.168.0.35, subnet as 255.255.255.0, and gateway as 192.168.0.1
On my netgear rt311 router I have 192.168.0.35 as the DMZ server.
And the WAN ip address of my router is 24.150.151.172. This is a dynamic ip address assigned by my ISP.
I contacted my ISP and they told me that they did not block port 80.
I did a port scan and it told me that port 80 was open.
When I go over to a neighbours house or try to connect to the site through a proxy server, it says "opening site" or "Website contacted waiting for reply" or something like that and then it says site not found.
Any ideas on why my server isn't working?
thanks
pcaidit 08-19-2004, 02:47 PM You need to use port redirection
joney_bravo 08-19-2004, 08:20 PM How, Why and what ports do i need to redirect?
Thnaks
pcaidit 08-20-2004, 03:17 AM 80, 81, 20 TCP, 20UDP, 21TCP, 21UDP,
25TCP, 25UDP, 53TCP, 53UDP
joney_bravo 08-20-2004, 02:04 PM I don't understand at all what you are trying to tell me.
galacnet 08-20-2004, 08:20 PM He is trying to tell you to redirect all the ports he listed to the server.
joney_bravo 08-20-2004, 10:48 PM I have the server set as a dmz server.............every single port is open to my raq.
malcb 08-22-2004, 09:33 AM I have a netgear router and what you describe should work.
Try to break down which part is not working.
I would forget the DNS etc and try to ping from outside your network, then enter the ip address in the browser address line.
Just in case you are not aware if you enter yourraqipadress:80 you will be accessing port 80, I think admin is 81, secure admin on 444? ftp on 21 telnet on 23 etc
I used to get in to ftp as you describe but now use VPN for extra security on ftp.
Good luck,
Malcolm
codywatkins 08-22-2004, 11:52 AM The problem is most likely this:
You told your Raq3 that the site will be bound to the IP address 192.168.0.35. But when you are outside your network, you have to address it using a routable address from your ISP (lets say 123.123.123.123).
And thats where the problem is occuring. How does your server know which website to serve if all the requests are coming in for 123.123.123.123 but there is no IP that matches that setup on your server.
Could that be it? I personally have never put a raq behind a Netgear (consumer type) router before.
malcb 08-22-2004, 12:50 PM That sound like a possiable cause, I was running a Qube2 which can only support one web site on port 80
galacnet 08-22-2004, 09:28 PM Well the easiest way to solve it and get it running woul be to get Static Public IPs. And then use the router as a gateway and directly link the RaQ to that IP address.
joney_bravo 08-23-2004, 01:57 PM I think I have the problem figured out but I don't know how to fix it. I pinged my ip address from a neighbours and it worked. I used trace route and it took me through their router(192.168.0.1), through their cable modem, and then on the third hop it stops at d150-151-171.home.cgocable.net [24.150.151.172].
I am assuming that is the isp's server for assigning the dynamic ip addresses. So my problem now is that when I request the ip address that is assigned to my router it only takes me to the isp's router. Does anyone know how to fix this?
Thanks
galacnet 08-23-2004, 08:49 PM Thre are a few ways or issues.
Because your ISP maybe limiting these transfers where they have a server that streams Public Dynamic IPs to your location.
Meaning the true internet IP address stops at the ISP's router and the rest are all virtual.
But anyway, I did a PING on 24.150.151.172 and it went through fine. Whats the problem??
joney_bravo 08-23-2004, 09:19 PM I didn't say there was a problem with pinging.........try a trace route. It will stop at my isp's server and not at my cable box or router.
try and type the ip in your browser.
thanks
galacnet 08-23-2004, 09:26 PM humm... I remembered a few days ago that you have already set one of the websites and it worked over the DMZ. ( or was it another person... )
Because from what I know you can only forward 1 web server over to a server, where others have to take other port addresses.
joney_bravo 08-23-2004, 09:31 PM my server hasn't worked so far.................. and i don't understand what your saying.............I'm only running one server
thanks
galacnet 08-24-2004, 07:01 AM humm... maybe I got the wrong person...
Anyway setting your Router to point the DMZ to a specific Local IP address would direct all Port to that IP.
eg. 192.168.0.111
And you have to set on your RaQ with this IP address with the local Gataway as the IP of your router in this case its 192.168.0.1 and Subnet mask as 255.255.255.0
On your domain provider side you have to direct all IPs to the Router WAN IP address for it to be picked up by the DNS.
joney_bravo 08-24-2004, 02:16 PM I did.........the dns for my domain (joneybravo.com) is pointing to 24.150.151.172
Shouldn't I get my server going by accessing it with the ip address before I start fooling around with my dns servers.
thanks
galacnet 08-25-2004, 12:55 PM Well because in this case the pointing maybe to your router or ISP and not to your server.
Because normally we would direct Static Public LAN IPs to the server and not the Router to do the DMZ....
This is a networking problem though... maybe someone at the networking section can help you out.
I am lost... sorry..
joney_bravo 08-25-2004, 05:47 PM where is the networking section? Does anyone else have a solution to this problem?? I would really like to get this to work. Would dsl be any different? Bell Sympatico is the dsl provider where I am located.
Thanks
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