Is anyone else having problems with hostopia.com?

Currently our sites are all down (over 12 hours) and we have yet to hear back from support. We have emailed and called tech support as well as our acct exe. but have not received any confirmation of what the problem is and that they are working on it.... definitely not happy with the level of support that we are receiving. We are told that we need a system admin to look at the problem but there don't seem to be any on shift. When we called last night to talk about the problem the tech support said that he just got back from vacation and does not know what is going on and that there is no system admin in the office. We requested that they page a system admin, we are still waiting to hear back....?

Does anyone have these types of problems with hostopia?

Its kind of sad that we have to get support by posting comments in public forum like this, but at this point I'm willing to do what it takes to get our sites back online.

Any help would be great.

Thanks

vcfootball.com is one of the sites that is down

Hostopia.com has solved the problem. (after a lot of phone calls and emails from us) Thanks everyone for your help.

We were down from:

01/02/02 10:00PM - all sites went offline
01/03/02 4:30PM - all sites came back online

down almost 18.5 hours