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View Full Version : BuyDomains.com : My Story With unhonest Registrar
analyst2 08-08-2004, 07:04 PM Hi All
I've bought a domain name from someone ,i know him from the internet and i trust him, the domain name is important to me, i transferd the domain from register.com (the old registrar ) to buydomain.com the bad registrar i have ever seen.
when opining an account in buydomains.com we put a legal owner to be used in the domain.net being in transfer, but they transferd the domain from register.com and put the same owner as they got from register.com( from their mind and cancelled our request).
we asked them to changed the owner of the account they asked us to send a photo ID for the current OWNER and he is in a continent and we are in another continent,i emailed him to send acopy for us and no response from him!
today morning i couldn't login to my domain control panel? i go to whois.sc and it was a surprise to me!! all info's Admin,tech,Org Even billing was changed to another person! who is him ? i don't know till now,and i found a transfer request in my inbox too.
i contacted the domainsupport in buydomains.com & domaindiscover too and they are unhelpful ppl , am saying the truth and you will see now :-
i told him( Peter.F & Leah) my account was hacked or hijacked and i gave them my credit card info's i have opend the account with & the exp.date & cvv2 too (ALL INFO'S) and i asked them to check the time of the info was changed & check the ip's too and compare them .
Leah told me that , the last Owner Called them and asked him to reset the password, why ? as they told me because he is the current legal owner.
and they refused to check the credit card i have use to open the account & transfer the domain and i have sent a copy of my statement to prove that also they ignored it .
they are unhelpful ppl , they ignored all of my Demands.
Now it Seems we are in trouble, i know that it's our mistake but i have never imagin this from this man!
also they told me that contact the ICANN ,but it's not a commerical domain so UDRP will not effect.
I asked them to refund me the opening of account & transfer fees and they refused.
Now Please everybody tell me :-
1-we have the right to ask them to check if the credit card the same and verify it or no ? and reset the password to us because we opened this account and paid them not the last owner Or no ?!
2-Have we the right to ask them to check the time of the info have been changed ? and the ip's of course logged Or NO?
3- If the Credit card the same and it's correct we have the right to ask them to give us the domain back or not ???
really i think that they are friends( buydomains & the last owner) and want to give me a shot & Gain the money & the domain too!Because the owner of the buydomain.com is a domains hunter and maybe he interested in my domain .
Till NOW they are unhelpful ppl and i think that they will be like that 4 ever .
Really Am sorry to choose them and keep this domain as a honesty with them, But am sorry to say that They are traitors.
And My Right will never DIE ,BEcause am A LIVE .
And i advise everybody if you have a domain with them TRANSFER IT NOW AND SAVE YOUr DOMAIN IF IT'S SPECIAL Before it will be a bad NightMare FOR YOU LIKE ME .
AND IF THEY HAVE RIGHT OR I SAID ANYTHING NOT FAIR AM WAITING THEIR REPLY IF THEY HAVE THE bravery.
Good Bye.
vibesolutions 08-08-2004, 08:36 PM i wouldn't say buydomains.com was after your domain. Sure they're one of the biggest domain collectors on the net but they don't want to ruin their reputation.
Either you had a dishonest seller or the seller sold you a domain that he had stolen from someone else. Try to contact buydomains.com again and see if you can talk to someone in charge.
gilbert 08-08-2004, 08:57 PM sorry to hear your not happy with your register :(
all i know is whenever i mispell a domain name and press enter i tend to go get a 'this domains avaible' and sometimes its them
(as in they have a farsized marketing force)
snoop 08-08-2004, 11:18 PM "because he is the current legal owner"
exactly right, so basically you never changed the details out of the sellers name. You have a gripe with the seller not buydomains.
Call up a lawyer, but don't expect buydomains to do much at the drop of a hat, leaving it in someone else's name is much like leaving a wad of money on someone else's doorstep and expecting it to still be there the next day.
4solutions 08-08-2004, 11:28 PM I agree with snoop, as long as the domain was in the previous owner's name, you cannot fault BuyDomains in this case.
And that's really hard for me to say, because I hate BuyDomains.
You need to go after the previous owner, who is probably going to keep reselling the same domain over and over until someone stops his little con game.
analyst2 08-09-2004, 05:20 AM Hi all
vibesolutions :
yes,You are right i had a dishonest seller ,and dishonest registrar too,who is incharge in buydomain ? all of them gang & friends and i never seen anybody else except peter & Leah.
gilbert:
thanks for your feelings,but our right will never die:).
snoop:
when i opened an account with buydomains.com to transfer this domain to them,i put another Legal Owner,but they replcaed it with the last one with register.com i think because they want $25 to change the owner! how i can send a photo ID for the Last Owner?
and why they put one different as i wrote ?
yes i think i have to call a lawyer,but they are in another continent & i think the lawyer will cost more than the domain price, By the way,Do you know a good layer ?.
4solutions :
an i said above to snoop,we put another name before the transfer but they changed it because they want $25 to change it ! and a copy of the last owner ID too , And i hate them too.
Now guys i want to ask you :-
1- Why they didn't verified the credit card ?
2- Why they didn't verified the Ip's Logged ?
3- Why they Refused to Re-fund me because i lost the domain money & the transfer too?
what's your opinions guys ? Believe me am smell a dishonesty & traitors ppl and they want to stole My domain Because it's not with my name as a Legal Owner.
But i still advise everybody ,Never ever think to register a domain with them,if you have a domain now transfer it NOW and save your life,They are domains Hunters and maybe they are interested in your domains.
:angry:
4solutions 08-09-2004, 09:53 AM Analyst2,
Don't get me wrong... I feel for you. But anytime you ask someone to do TWO things at once, there is the potential for disaster. You asked BuyDomains to (1) transfer the domain from one registrar to another and (2) at the same time, change the registrant's name and contact information. Personally, I would NEVER have attempted this for fear that something like this would happen.
It's like my friend, who purchased a BMW in California right before moving and then tried to register it in another state months later without informing the California Department of Motor Vehicles. The other state won't accept the California title because it's still in someone elses name (at least that's his story) and so he's back in California with the BMW trying to sort out the whole mess. He thought he would save money by trying to screw California out of their sales taxes I guess, and now there are all kinds of penalties for him to pay.
Analyst2, in the future, you should make sure that the current registrant changes the contact information for you during the sale in case there is a problem in doing so. THEN, when the domain is in your name, you try and transfer it out to another registrar. At least that's the way I do it.
Trying to save time or a few dollars by trusting a registrar to change the registrant's name during a transfer is a mistake IMO. I think most registrars would have messed this one up, not just the one we love to hate the most, BuyDomains.
snoop 08-09-2004, 10:46 AM Originally posted by analyst2
snoop:
when i opened an account with buydomains.com to transfer this domain to them,i put another Legal Owner,but they replcaed it with the last one with register.com i think because they want $25 to change the owner! how i can send a photo ID for the Last Owner?
and why they put one different as i wrote ?
the purpose of the transfer method you have used is to change registrar, it really is not intended to be a method of changing registrant.
Originally posted by analyst2
Now guys i want to ask you :-
1- Why they didn't verified the credit card ?
2- Why they didn't verified the Ip's Logged ?
3- Why they Refused to Re-fund me because i lost the domain money & the transfer too?
what's your opinions guys ? Believe me am smell a dishonesty & traitors ppl and they want to stole My domain Because it's not with my name as a Legal Owner.
But i still advise everybody ,Never ever think to register a domain with them,if you have a domain now transfer it NOW and save your life,They are domains Hunters and maybe they are interested in your domains.
you are off on a tangent, the dishonesty is on the part of the seller it would seem, and has little to do with buydomains, I would say the same thing would have happened with just about any registrar since you have made it so easy for the seller to take the name back.
Goldwing 08-09-2004, 11:51 AM Don't get me wrong... I feel for you. But anytime you ask someone to do TWO things at once, there is the potential for disaster. You asked BuyDomains to (1) transfer the domain from one registrar to another and (2) at the same time, change the registrant's name and contact information. Personally, I would NEVER have attempted this for fear that something like this would happen.
Dont really understand this.
Almost all registrars ( at least the ones I use) setup the new details for the domain on completion of transfer it is not a separate request at least not with Enom, Opensrs and Directi, so when he requested the transfer from register.com the domain should have came in to his control with his details already there, if not then Buydomains are definately at fault for leaving a glaring hole like that in the process.
The only time I can see when details will not be changed is when a domain is pushed.
Why also would buydomains accept an instruction from someone other than their customer, even if the domain had been stolen/transferred in error then the releasing registrar is the one that should claim it back not a previous owner as that opens up all sorts of problems.
analyst2
Don't take this the wrong way but English is obviously not your first language so I am going to ask that you have made sure Buydomains are fully aware of what has happened.
4solutions 08-09-2004, 01:00 PM Originally posted by Goldwing
Dont really understand this.Which word didn't you understand?
analyst2 08-09-2004, 03:18 PM Goldwing : yes u r right , english is not my first language ,and i said that am in a continent different and the seller from USA,but i tried to explain the matter to them and am sure 100% they got it from their replies , see the following messages between me and Peter & Leah& RON From buydomains:-
#1: i recived a trasfer away Request:-
The domains that have been flagged for transfer are:
XXXXXX.net ( XXXXXX.net = mydomain)
If you have any further questions, please don't hesitate to email our
award-winning customer care center, 24 hours a day, at
domainsupport@buydomains.com. US and Canadian residents can reach us
toll-free at (888) 9-BUYDOMAINS; international customers may call (858)
309-6322.
Sincerely,
BuyDomains.com Customer Care
domainsupport@buydomains.com
#2:I opened a ticket to see what happining ! and i asked them to Cancel the transfer request,peter replied:-
Hello,
The domain name has a default accout protecton on it, which will protect it
against transfer requests, unless you log into the control panel and modify
the transfer prefences. We can reject a request until we're blue in the
face, but you will want to contact the requesting registrar to have it
cancelled out. Have a great day!
Please let us know if you have any further questions or problems.
Sincerely,
Peter F.
BuyDomains.Com buydomains.com
New Domain Sales/Customer Care domainsupport@buydomains.com
Existing Domain Sales
** NOW Mr.Peter , how i can modify it and you changed the password ? and am not the one who issued the latest transfer request and i don't know who is the registrar asked them to transfer the domain! are they playing with me or what ?
#3: i asked them to change the password and send it back to me they replied:
Unfortunately, the only indicator that the domain name is questionable is
coming directly from a complaint that you are making. We are requesting that
you fax your photo ID to us, in order to authenticate the ownership of the
domain name. Once we receive this, with your new contact information, we can
lock the domain name down, so that only you have access to it.
**They are asking me to send Photo ID for the last owner of the domain please think out of this !!??
#4:i asked them to check the Credit card to prove that am the Owner of this account & i sent a Copy of my credit card & the bank statement, they replied:-
Hello,
We don't keep your card information on file, so I can't compare the two. If
you fax over the ID, we can end the question as to the ownership of the
domain name, as well as reaffirm your right to control the domain name.
Thank you for your cooperation in this matter.
** Please tell me , Have you even seen a domain registrar doesn't save the cc ?ok , how they refund the users if the transfer Failed ??tell me please ? THAT's Means THEY ARE BIG LIERS.
5# :
You may wish to file a
domain dispute with ICANN.org since you are not the legal owner and do not
have rights to this domain name. Since you bought this domain name from
XXX XXX then you either need to contact him and have him change the ownership over to you or file a domain dispute with ICANN.org
** The domain is not a trademark and they know that , are they want to play again?
#6: they sent another email to me :-
XXX XXX called and changed this information. Since he is the legal
owner listed he has rights to this domain name. Transfering the domain name
does not justify the change of the legal owner. You will still need to fill
out the form and go through the changes necissary to change the legal owner.
We are sorry that this is complicated for you but since you are not listed
as the legal owner there is nothing we can do until the legal owner is
changed over to your name. Please file a domain dispute with ICANN.org and
they will be able to assist you further. We understand that you paid for
this transfer but you are not listed as the legal owner.
** Very VERY WELL, The last owner called them via phone and they Reset the pass & info to him!!! and am the one who paid and the account created by his credit card have no right ???
#7: Finally i asked them to Refund Me Because i lost the domain& the money & transfer FEES Ron replied:-
Hello,
Unfortunately, the transfer was explicitly authorized. Meaning that the
owner had to approve the transfer, otherwise, the domain would have never
transfered. Because of this, we are unable to refund the credit card for
the renewal.
** Please tell me NOW, What they want from me ??? they don't want to give me the domain or the money !! So , Have i the right to make a charge back or NO ???
Finally:- as i said before GO AWAY FROM BUYDOMAINS.com & SAVE YOUR LIFE.
Thanks For all
analyst2 08-09-2004, 03:45 PM a new message from them:-
Hello,
If you do a chargeback, the account will become suspended and will be unable
to transfer away.
Please let us know if you have any further questions or problems.
Sincerely,
** heheheh:D ,yes i want to suspend it FOR EVER,because i lost my MONEY too.
REALLY , THEY ARE LOSERS and domains traitors.
Goldwing 08-09-2004, 04:05 PM Originally posted by 4solutions
Which word didn't you understand?
Most of them
Over the years I have probably done in excess of 10,000 transfers (Both change of details and no change)and in each and every case the requesting registrar enters in the new details at time of transfer and can honestly say I have never had a problem, had lots of problems with Enoms system of extracting current whois information and entering it in at time of transfer. If the new registrar did not get this details then the whois would be in a hell of a worse state than it currently is.
Don't get me wrong... I feel for you. But anytime you ask someone to do TWO things at once, there is the potential for disaster. You asked BuyDomains to (1) transfer the domain from one registrar to another and (2) at the same time, change the registrant's name and contact information. Personally, I would NEVER have attempted this for fear that something like this would happen.
So to answer your question what I dont understand is why you would say this when it is NOT common practice at all. What analyst2 seems to have was the normal procedure except BD did not seem to change the details on transfer completion.
analyst2
Buydomains MUST have a record of the transfer in and who made the request, I am no lawyer however if they took instrctions from someone other than yourself AFTER you paid and completed the transfer then I see that as their fault in particular if they took non legal instructions to change the details.
Your insistance on the credit card issue is a side issue to the real problem. You can file a complaint with ICANN ( is Buydomains ICANN accredited) if you feel they have overstepped theit authority)
4solutions 08-09-2004, 06:42 PM Goldwing...
You keep twisting around everything I say on this and that other thread.
I never suggested, as you assert I did, that what I do is "common practice." I said that PERSONALLY, this is what I do and that it has worked for me.
When I buy a domain, I demand that my contact information be put down as the registrant, etc. immediately after transfer of the money. Then I transfer the domain to enom.
I think it's great that you've never had even one problem with your "in excess of 10,000 domain transfers" at enom, GoDaddy & Directi (hard to believe you've never had one problem, but whatever...).
I HAVE had problems with some transfers. I've bought domains at fun and exciting registrars like DomainsNext which don't cooperate with transfers (I don't think they are even conscious over there). And even with a GoDaddy transfer, the name was MIA for two days until GoDaddy found it (wasn't in my account or the sellers account). It sure did help in both situations that the domain had me listed as the Registrant in the whois.
So I think it's great that you do everything so perfectly that 10,000 transfers have gone perfect for you. As for me, I'll just keep playing it safe and doing it my way. It works for me and I really could care less of your opinion of that.
analyst2 08-09-2004, 06:53 PM RELAX Guys
4solutions : please read my last post and tell me your opinion ?
i want to show you if they are dishonest ppl or NO,please read the last post.
that's meant they changed the info's to meet their needs to Take the domain away from me & the money too.
if you are in my Place what do you do ? ( This Q For ALL )
i want to collect ideas to release the Shotgun & the dog's too .
Goldwing 08-09-2004, 07:27 PM So I think it's great that you do everything so perfectly that 10,000 transfers have gone perfect for you. As for me, I'll just keep playing it safe and doing it my way. It works for me and I really could care less of your opinion of that.
Who is twisting words now?
I never said I never have a problem in transfers that was in relation to your views that you should transfer the details before actioning the transfer, I have though never had a problem in the registrar entering in new data at the time of transfer and that is the only point in transfers where I have never had a problem. Your system will work fine but only on low volumes I would think.
If you think about it that goes against ICANN's reasoning for the manner in which transfers are done
When you request a transfer of a domain a request is sent to the OLD admin contact to approve the transfer so if the data has already been changed to you there is no point as you are only approving your own transfer. But hey!! if it works for you then fine I just thought it was bit much criticising someone for doing things the "normal" way.
I have to admit to not being organised enough to watch for the domains coming in and THEN changing data, and I have not got enough time to negotiate data changes with registrants before transferring I much prefer the time honoured way and yes it does work for me..
analyst2 though described a situation where the old registrants information was transferred through with the domain and I cant see how that can happen unless by design
You are correct with one statement though I too really don't give a monkey's
analyst2
I dont know how much money is involved but sometimes you just have to lick your wounds and move on and put it down to experience cause to fight is going to cost too much even if you are in the right.
poloo 08-09-2004, 08:42 PM Hi,
Sorry to hear about your story. Check up with buydomains. They should be the ones able to help you now.
From my personal experiences, it is always safer to check that the seller has completely released the domain to you and no longer hold the admin password to the domain. And all contact info in WhoIs should be in your name. Do not rush to transfer it out. Make sure everything is right before you initiated a transfer.
I hope you get back your domain name. Good luck.
Bashar 08-10-2004, 01:43 AM it seems the facts and some trick changed things over
did you have the whois information when the domain was at register.com?
check from http://www.whois.sc/whois-history/ (paid service)
if not then you need to contact a lawyer to help you in this situation since its very complicated, who is the new owner? is it the old owner who sold you the domain?
btw why you choosed buydomains to transfer your domain there? so many other domain registration providers are cheaper and very helpful in such cases.
next time when you buy a domain first let the owner change the info to yours, then transfer it to a registrar taht supports moving domains between accounts and only then pay him.
its also recommended to use escrow services like sedo, afternic, greatdomains.
btw i recommend Mr. Stevan Lieberman from aplegal.com he has great experience in domain issues, tell him you were recommended by me and he should take care of you :)
Lubeca 08-10-2004, 07:01 PM analyst2 - I have re-read everything you wrote, I have also looked at Buydomain's site... and I'm sorry to tell you this but I don't think your issue is with them. You have been cheated out of your domain, but if things are as you describe them (i.e., the seller clawed it back) then your issue is with the seller and not with Buydomains.
A change of registrar and a change of registrant are two totally separate and different transactions. I note some people have reported that in practice it is often possible to do the two at the same time, but that's not really how the system was designed.
Changing your registrar is simply a change of supplier - it's like changing the garage that services your car. A change of registrant, on the other hand, is a change in who owns a domain - it's like selling your car.
Some registrars will let you change the registrant of a domain by simply logging into your account and editing a few lines of text. I would say that these registrars are failing in their duty to look after your domain. It is so easy to break into an account and change the details and steal a domain. Which is why some registrars (and I would say these are the better ones) carry out additional checks before they will allow a domain to be transferred to a new owner.
Your domain was transferred into Buydomains with the existing Whois details from Register.com (i.e., the seller's details). The fact that the domain was transferred into your account is not really relevant here. I have an account with a registrar, some of the domains on my account are mine (i.e., I am listed as the registrant), some belong to other people and have these other people listed as the registrant. The fact that they are in my account does not make them mine, I just look after them. In fact I would be very worried if my registrar were to just change any transferred-in domains into my name. I expect domains to be transferred with the existing Whois information intact.
Buydomains' web site is quite clear on the subject of registrant transfers:
"Conversely, when you transfer ownership of a domain (change-of-registrant) 2 original signatures are required and must be sent to us, using the simple Change-of-Registrant form. In this case you are assigning your domain to a new owner if you have sold it or made other arrangements."
You hadn't done this when the seller contacted Buydomains to snatch back your domain. Therefore as far as Buydomains were concerned it was his domain - because it said so in the information they had on file. As I said, the fact that it was in your account is neither here nor there; when it comes to domain name ownership there is generally only one thing that counts, and that's the name in the "Registrant" field in the Whois. Buydomains accepted instructions from the legal registrant, and probably did so in good faith. They had no way of knowing that the registrant had sold the domain to you because the "legal title" was still with him.
You may still be able to reclaim the domain if you can produce proof of a binding contract to sell the domain to you. But without such proof I'm afraid you are in a rather weak position.
analyst2 08-10-2004, 08:09 PM Hi lubeca,
1- When i filled the transfer form with BD i wrote my Own info's so i thought that they will change it automaticaly.
2-The Account Was created By my credit card & i have sent a photo copy of my bank statement to them and they Told me that they never save credit cards on the files ? what's your opinion in this point ? and when i told them i will make a charge back they answerd: Your account will be suspended! so THEY know that it's my account why they don't want to give me it !!
i have never saw a registrar doesn't save the cc on files!!! When you transfer a domain to BD they ask you if the transfer failed how you want to proceed ? make a full refund ? or send another request . !!! so ,how they can make a refund if they have no credit cards on the files ???? Why they lied on me ???
BD Must have log file fo the transfer & payment too if buydomains doesn't have it the payment Gateway should have it ! what's your opinion ?
their way in talking not straight believe me,it seems that they have something to HIDE or why they lied on me ?
As Bashar Asked me above what is the current Whois info :-
Secret
also Secret
Miami
US
mmmm,what do you think ?there are jno sign for the last seller or for the buydomains ? but they told me that the last owner called them and ask them to change the info?also they gave him the password when he called them via phone!! without verifing him ? and am the ne who paid & sent a copy of the statement and they treating me like this ?
You said:-
"Conversely, when you transfer ownership of a domain (change-of-registrant) 2 original signatures are required and must be sent to us , using the simple Change-of-Registrant form. In this case you are assigning your domain to a new owner if you have sold it or made other arrangements."
what do you mean by us ? are you from BD ?? who cares?..
As Goldwing , bashar said above , I am collecting all proofs i can and i will contact a lawyer & file a dispute with ICANN & i will open a case against BD too even if they have deep pockets ,even i will lose no worry,it's enought to me if ppl believe me :) , as i told before , the domain is important to me & i paid X.000 USD for it , i know it's my fault from the begining , but i never thought that BD are Cheaters.
If i win this Case, i will invite all WHT members to a party :P , heh and we will drink the beers on BD Souls.
** i hope that any body send an email to them and invite them to share us here and if they have write they must feel free to write it ! lol .
Thanks for ALL
analyst2 08-10-2004, 08:11 PM yes guys ,
sorry i forget something .
I made a ChargeBack ! :)
the money + the chargeback investigate will be charged from them as they said here . lol , poor Mr. Peter & leah .
4solutions 08-10-2004, 08:20 PM Originally posted by analyst2
If i win this Case, i will invite all WHT members to a party :P , heh and we will drink the beers on BD Souls.I'll drink to that!!!
:beer: :beer: :beer:
Best of luck!
Lubeca 08-11-2004, 02:15 AM Originally posted by analyst2
[B]Hi lubeca,
1- When i filled the transfer form with BD i wrote my Own info's so i thought that they will change it automaticaly.
No - because their rules clearly state that in order to change a registrant they require you to fill in a transfer form which needs to be signed by both parties, i.e. the new registrant and the old registrant. As you did not do this they transferred the domain with the existing information as per the Whois.
[2-The Account Was created By my credit card & i have sent a photo copy of my bank statement to them and they Told me that they never save credit cards on the files ? what's your opinion in this point ? and when i told them i will make a charge back they answerd: Your account will be suspended! so THEY know that it's my account why they don't want to give me it !!
That's actually quite normal - certainly here in the UK. It's one of the data protection principles that information must not be stored for longer than required, and many people take this to mean that credit card information must not be kept once a transaction has been completed. I have certainly been asked to provide my credit card AGAIN for refunds, and when I asked "haven't you still got it on file?" I was told that card details are not stored for data protection reasons.
You said:-
"Conversely, when you transfer ownership of a domain (change-of-registrant) 2 original signatures are required and must be sent to us , using the simple Change-of-Registrant form. In this case you are assigning your domain to a new owner if you have sold it or made other arrangements."
what do you mean by us ? are you from BD ?? who cares?..
Note the QUOTES ("...") around what I said? Putting quotes around something usually means that one is quoting someone else's words. And I think I made it quite clear in my posting that I was quoting from BD's web site. You can go and look for yourself.
Goldwing 08-11-2004, 04:34 AM No - because their rules clearly state that in order to change a registrant they require you to fill in a transfer form which needs to be signed by both parties, i.e. the new registrant and the old registrant. As you did not do this they transferred the domain with the existing information as per the Whois.
If thats in the terms and conditions then that does change and explain a few things. Although whether you agree with it or not very few registrars use this type of transfer policy and I can see how analyst2 could easily be confused.
However there is one point that I still see BD at fault for ( seemingly) is that they took instructions from a registrant, ICANNS policy is this respect is if there is a onerous transfer then the registrant should take the matter up with the losing registrar not the gaining one and BD should certainly not take instructions from a registrant they have no dealings for especially considering their transfer/registrant change requirements.
Notice I say seemingly as little pieces of info come out to explain the situation as time goes by.
snoop 08-12-2004, 11:02 AM Originally posted by analyst2
yes guys ,
sorry i forget something .
I made a ChargeBack ! :)
the money + the chargeback investigate will be charged from them as they said here . lol , poor Mr. Peter & leah .
I hope you don't mean just against buydomains as opposed to charging back the original $XXXX purchase. If you've done a chargeback with the registrar but can't get the money back from the buyer then I would say you have probably reduced your chances of getting the name to near nil.
security 08-12-2004, 10:08 PM Stick to a known registrar?
Bashar 08-13-2004, 05:23 PM Originally posted by security
Stick to a known registrar?
exactly and avoid problems :)
shaxs 11-08-2004, 10:51 PM I would really have to say that analyst2 has no clue what he is doing. When a domain is transferred to BuyDomains, they Parse the WHOIS information and get all the information from the current registrar when they transfer a domain over to them. If you want the legal owner changed before it comes to BuyDomains, you MUST change it at the current registrar BEFORE you start the transfer process. And yes, they will not give any access to anyone who CANNOT furnish the password for the account or proof of Legal Ownership. Also, as stated in their policies, BuyDomains will not transfer legal ownership of a domain with out the signature of the original legal owner. Why is this done? To protect the security of domains. If any Joe Schmo was allowed to initiate a Legal Owner change with out the current legal owner's permission, you would have people stealing domain names right and left.
And as for the credit card information kept on file, it is not kept on file where CSR's have access to it for security reasons as well. If a refund needs to be given, which will be given, the credit card processor make the refund automatically without ever showing the CSR the number. So, they have no way to match credit card information up. Only the owners and some managers have access to this information.
Everything BuyDomains did was within their policies and would be done by any reputable domain registrar as many of these are security issues. You really should read policies or figure out how domain names work before trying to buy them from people.
4solutions 11-08-2004, 11:01 PM Well, if you love BuyDomains so much that you have to resurrect a three month old thread to defend them, then I think you should both get married. :love:
shaxs 11-08-2004, 11:43 PM Hah, I just ran across it by accident and thought I would set the record straight some what. That is all!
4solutions 11-09-2004, 12:56 AM Originally posted by shaxs
Hah, I just ran across it by accident and thought I would set the record straight some what. That is all! But you are bringing up one old thread after the other (one of them is almost a year old!) all about BuyDomains and you are consistently defending them.
Do you work for them or are you one of the principals? :confused:
Lubeca 11-09-2004, 03:41 AM And as for the credit card information kept on file, it is not kept on file where CSR's have access to it for security reasons as well. If a refund needs to be given, which will be given, the credit card processor make the refund automatically without ever showing the CSR the number. So, they have no way to match credit card information up. Only the owners and some managers have access to this information.
This is factually incorrect. To process a refund using an electronic terminal you need to type the customer's card number into the terminal. To process a refund using a manual system you will in a voucher with the customer's credit card number. Either way you need the number.
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