Hi, I am new to this forum, been lurking for a while found some great information, but need some help now!:bawling: Not sure where to post this........

Have a client using Outlook Express for email, they can receive but cannot send emails from a particular account.
All settings are configured correctly, and can send and receive from a different PC. The email address was in the blocked list on Outlook for some reason, now taken off but still not working.

Not a host problem, no settings have changed on PC but any ideas what else may be stopping the connection on this particular PC to server? Could it be the ISP blocking the connection to send mail?
Any suggestions

Thanks

Yes. Some ISPs restrict the internet users to use their ISP's SMTP server. Replace the SMTP address with your client's ISP's SMTP address and it should work. :angel:

its possible the host requires pop3 authorization before SMTP.

receive email, then try to send email right after then.

If its not help, try :

telnet smtp.host.com smtp
---------- then typeing following in telnet window -----
ehlo aaaa
mail from: your@clientemail.com
rcpt to: your@clientmail.com
data
test
.
quit
----------

if this will work , then problem in outlook express.
if this give you error - post here the output you get, we will help.

Thanks, still working on it.......but have a problem,

Tried the Telnet fix, the window opened saying connecting to SMTP Host.com then the window closes. So I don't get a chance to type in the next bit.

Is there a setting on my PC I need to change or why could this be?

Louise

YuPaPa,

Thanks for your advice, tried that and it is now working.

Louise

This helped me also, thanks!