I am currently developing websites for my customers and have come across several problems I hoped someone could help resolve.
1. I'm not thrilled with either Host I'm currently using. Setupsite has never established names servers for me to use, or I'm just too dumb to use them (not really sure which). I registed my other domain with ResellerMatrix and their support is sorely lacking. No phone support exists, and email responses are incomplete at best. I need a host that can "guide" me through the initial setup process then I should be fine. I currently have 10 small business sites that I have developed. I'd gladly pay a setup or reseller fee for this service if I knew it would be done right.
2. I've registered several sites through my reseller instead of networksolutions and now realize this may limit me severely. I hate paying $35 a shot to register through networksolutions and get nothing in return, but loosing control to my reseller was a bad option also. Any way to correct this, or at least return control back to me?
3. The size of my sites are really small in general. Less than 10 meg, maybe 5000-10000 hits/month. I mostly need the sites for email (5-30 pop accounts) and a web presence for small local businesses.
4. What tools if any, are useful for web development. Any must have tools or utilities I need?

Thanks in Advance for any help,
Signals

Hello,

In regard to question number 2:

Find out who your reseller registered your domain through. Unless they were sneaky and nasty about it, you won't have any problems maintaining control of the domain.

I would generally encourage you to work with providers who register domains through OpenSRS. We've registered hundreds of domains with them, and it's always worked without a hitch. And, the big plus is, you get a username and password to access your domain, which can be used to modify/transfer it with zero host involvement.

Hello
In your position I would consider whether you actually need virtual name servers.
There can be problems with these as they are often put on the same netblock.

If you want DNS that won't trace back to your web host you could use an independent DNS provider like http://www.easydns.com/ This will make it easier to change host as well in the future.

Gordon

Originally posted by Signals
I am currently developing websites for my customers and have come across several problems I hoped someone could help resolve.
1. I'm not thrilled with either Host I'm currently using. Setupsite has never established names servers for me to use, or I'm just too dumb to use them (not really sure which).

Its not you SetUpSite is on my flamethrow list the support is poor by email and when called on the phone I got a young man chewing gum in my ear :smash: . A Word of advice for you in the search for your next host make sure they have a control panel for you to control your own domain (s) as much as possible :)

Good Luck to you :)



[Edited by Dana on 11-08-2000 at 06:01 AM]

Originally posted by Travis
Hello,

In regard to question number 2:

Find out who your reseller registered your domain through. Unless they were sneaky and nasty about it, you won't have any problems maintaining control of the domain.


Under the registration for my handle there is a -BR I'm guessing this is short for Bulk registration but could be wrong. Do I just have them move it to EasyDNS or similar service by adding a year service to it? My concern is that I can't change it directly but email them the change form. If they go out of business, what happens to my domains?

TIA.
Signals


[Edited by Signals on 11-09-2000 at 12:50 AM]

The -BR is what is tacked on to the handles for people who register domains with BulkRegister which is the 3rd largest registraar at the moment.

I beliee EasyDNS is only DNS servers, they don't actually do registration, or you don't have to register through them to get DNS servers, correct?

I personally like RegisterFREE.com. They have been very good about having competitive prices and are overall a decent registrar. THe only time I've ever had problems was regisering one of my client's web pages and they fixed in a short, acceptable amount of time given the problem.

I don't know if EasyDNS is good or bad, but I will speak for them to say that if they go out of business you should n't problems with your domain name.

Your domain name will be registered though RegisterFREE or Notwork Solutions (THe evil company).

You might also check out Register.com. I believe they offer DNS services.