I'm not so sure now maybe it is fake...........

Looks like hosturbo has officially gone defunct, and it also looks like they've decided to KEEP the money of their former clients. Hey guys it looks like a good time to bring on those chargebacks ;)

http://hosturbo.books-reborn.org/cgi-bin/ikonboard/ikonboard.cgi/ikonboard.cgi?s=3c2d53446647ffff;act=ST;f=1;t=72;st=0

<<Thread merged with this one>> It is already posted. Poor Customers.

i dont think the had many customers

Yes indeed, that 'war excuse' is pretty lame. I think that their plans (starting at $19) were not enough to make money so they're just using it as a scapegote for their miserable failure.

Originally posted by dominet
i dont think the had many customers

Yes more than likely however even if they had a 100 clients they still end up getting screwed. Well you get what you pay for.

I had alot of people im me about them going out and how good they're then I gotten alot now saying they suck and service is poor.

Originally posted by TimPD
I had alot of people im me about them going out and how good they're then I gotten alot now saying they suck and service is poor.

LOL :D That doesnt matter now that they're dead ;)

They should let there clients recover there files and also give them a refund you know.

Correct me, HostTurbo is closing it's doors and the customers will lose money but chargebacks will fix the problem but what happens to all customer's website/email? That's awful.

I would like to help them but it's sad to see leaving customers on road nowhere.

How many customers they had?

Did anyone read further into their forum....here is what the support staff wrote in one post when customers were asking for a refund:

"Paysystems.com has already paid us your money.
And we have spent it. So no refund money is available.
So sorry!"

lol! WTF...that is hilarious. :eek:

that IS a lame excuse.

Another reason don't go with yearly plan with a new company.

Oh Great..........now what am I going to do?? I mean I paid for it but never even used 2 hrs of the hosting ><
I never got my account info or ANYTHING.

I had a feeling something like this was going to happen and that it was just a matter of when. I was waiting for 2 days for that one chance I had to get into my control panel. I finally got in earlier this evening and made a backup copy of every file I had on the server including my entire XMB forum. :eek: Man, am I ever glad I was able to get on.

Now I just have to sign up for my new hosting service (a much more reliable one) and upload everything. I'm just glad I didn't loose anything and I feel sorry for those who aren't going to be told that Hosturbo is shutting down. Those are the people who are just going to have to figure it out the hard way. :bawling: Poor people.

I guess I was one of the lucky one's who got over half of my year hosted for the cost. :D You win some, you loose some. Good luck to you all.

Jennifer

Guys im telling you, do chargebacks. These guys are under contract from Revecom and they're liable to pay for the chargebacks incurred even if they have a nil balance on their account. It should cost them atleat $4000 worth of chargeback damages which would teach them a lession ;)

I read that paysystems is currently accepting mails for refunds.
They said that after they contacted their attorney. I think all of us that are stuck should email them again.

maybe it will teach them. gosh now people are thinking it is fake.

Is it me or does it sound like they are young children running this operation:

"Paysystems.com has already paid us your money.
And we have spent it. So no refund money is available.
So sorry!"

I also like the poll that's on the page. Very interesting indeed. I also like "Going out of business sale thread".

"Going Out Of Business Sale!"
Yes it's true. We are now offering all our hosting packages at half the original prices. If you can't get through, please keep trying as our servers are swamped with potential customers. " :D

"HOSTurbo feel bad for you Mike1.
You must have dyslexia, because New Delhi
is spelled New Delhi, the L before the H,
not new dehli.
Thank you for your patience and understanding"

Disturbing the least. I feel sorry for everyone that went with them, I hope you get a refund.



Robert

When I saw this ("Paysystems.com has already paid us your money.
And we have spent it. So no refund money is available.
So sorry!" ) I was like WHAT THE???????????????????
Then I saw paysystems post that they cannot refund us. But a few posts later they said all who wants a refund to email them thankfully. I just did, I hope they will reply quickly unlike hosturbo who never emailed me back at all.

Yes it seems hosturbo was run by a bunch of immature kids. Someone in india/nd should sue them on behalf of all hosturbo clients :D

are they really closing or this a joke? anyone know?

never host with a 12 year old..... jezzzzz

Originally posted by dbnet
never host with a 12 year old..... jezzzzz


I think they're younger than that :)

They have a server with us/Pegasus. And if they are indeed defunct, we will assume the server and continue to run it for a time until we decide what to do, but most likely we will change some of their plans in the future. So if you are on a pegasus hosturbo server please
PM or email me. jason@pwebtech.com

To make arrangment to stay online. And we will give out some free months.

you can find out if you are with us by tracerouting to your server a pwebtech.com or nac router should show up.

We will attempt to confirm this with hosturbo.

Thanx.

Originally posted by jayglate
They have a server with us/Pegasus. And if they are indeed defunct, we will assume the server and continue to run it for a time until we decide what to do, but most likely we will change some of their plans in the future. So if you are on a pegasus hosturbo server please
PM or email me. jason@pwebtech.com

To make arrangment to stay online. And we will give out some free months.

you can find out if you are with us by tracerouting to your server a pwebtech.com or nac router should show up.

We will attempt to confirm this with hosturbo.

Thanx.

Glad to see that someone is assuming responsibility of the 'ghost' server :)

Originally posted by ^Kyo
Guys im telling you, do chargebacks. These guys are under contract from Revecom and they're liable to pay for the chargebacks incurred even if they have a nil balance on their account. It should cost them atleat $4000 worth of chargeback damages which would teach them a lession ;)

Why do you wish people something like that? They did something wrong doesn’t mean you have to be happy that they are getting into problems. You (a competitor) out of all people should be the last to say something like that.

This wouldnt harm Revecom and i dont mean it in that sense. it would teach hosturbo a lesson, which they deserve.

<<removed: Jay leases the server, so that message above can stay however everyone must contact users directly>>

Btw, i DIDNT post that as a competitor, i posted that as friendly advice to every one left in a mess by hosturbo.

<Please contact users directly, thank you>

Chargebacks are not always the only option.. All you need to do is send an e-mail to paysystems and explain to them what happened. They should give you a refund without any problems. Hosturbo is the one responsible for this, so most likely they will bill their CC if their account has no money.

Good luck..

They have given a very stupid reason for closing down, war with Pakistan , bull ****,
Sure there is some tension at the borders but it is a regular phenomenon,
dont know even one hosting company out here that has closed down , Its business as usual out here,

I am sure there is some other reason behind this episode, Again they will come up , new site , new domain name , new contact address, who knows. This does happen.

Regards,

Yes I can bet that 'koolguru' the owner of the now defunct hosturbo will start a new hosting firm later. Just because their former servers got hacked they decided to give up on their clients.

On September 11th, the US was attacked ...a war started ...did AOL or AT&T close down? No. :rolleyes:

I'm confused, too many suggestions. Should I email paysystems? Or make a chargeback?

Whatever their reason is, they just close down their business in a irresponsible way. The reasons told are just to cover their wrong-doings.

I suggest you email paysystems, if you dont get a reply in 3 days then simply file for a chargeback.

Its Unfortunate that the industry's name is spoiled due to practice of such people. As Manish Suggested above yes the tension at Borders is defiantly there but giving the INDO-PAK tensions as an excuse for closing down a company is a very stupid excuse. There is no war between INDIA & PAK till now..its all diplomatic things going on.

Seems the guy went out of money, have decided to close down and would come up again with new name , new plans Its very unfortunate that these ppl spoil the image of whole country .

But my only question is who nurtures them.... All those who look for the cheap cheap and veerrrry cheap hosts.. Only these ppl host with them and eventually get what they paid for.I think its high time ppl should stop blaming these hosts. If you nurture the Criminal its you who is to be blamed whether you did that intentionally or unintentionally.You can not expect industry free of Bad Hosts or the thieves .The problem is that ppl get lured by the cheap offers so much that either they don't do or they intentionally ignore the homework about the company and the costs involved in running such operations and end up signing with them.

Today the current trend suggests that there has been a steep dip in the hosting prices of US$ 3 -4 in the monthly packages around 6 months back $ 7 -9 packages used to be common and today $3 -5 are what in. Sure the prices of hardware / bandwidth has gone down but what about the price of services ??? Its rising..
It is rising and the trend suggests that in the next 3 -4 months we'll see hosts offering hosting at the same prices of KOOL GURU with as much as 200 MB Space/4 -5 GB bandwidth PM..And that would mean we see more of KoolGuru's in the next few months to come who sell cheap out of desperation rather than perspiration

WOW very well said!!! :) :) :)

Also I'm sure that once koolguru starts a new cheapo hosting company he will post here again, under a new alias ofcourse ;)
But it will be very easy to spot him:

Becase He Types Like This, Defying Every Aspect Of English Punctuation And Capitalization :)

New Delhi is very Close to our City in India and I see if i can speak to him and get a clear view of what hppnd. Would update you all if his phone no's in whois details of hosturbo.com are correct.

I tried calling up 16465140208 but this no is not correct. His office is in Delhi and the STD code for Delhi is 011- and then a 7 digit phone no. ...The phone no in whois details is " invalid no "
:rolleyes: :rolleyes:

Does someone have the correct no of Koolguru...post in here or mail me at ravs@it2ecom.net and i shall try to get hold of him.:mad:

How about you give paysystems an email and demand for their phone number?

I was a half year with HOSTurbo. So I got what I have paid for. And in the first months their support was very fast and very friendly. Then, I presume, the technical "staff" has left the company.

I wrote several times to BurstNET (they are hosting some of the HOSTurbo customers). Today I got the following mail from them:

"Hello,

The server your sites are hosted on had a breakin not long ago. The attackers messed up some of the login PAM modules, so users haven't been able to log into the machine. The admins tell me they have been working on restoring the server, however our emails to the owners of the server have not been replied to. I was alerted to the message board notice supposedly sent by the owners about them going to war and shutting down, though personally I have my doubts about the authenticity of it.

Try to contact your hosters, they will be getting information from us as soon as the admins know something."

You know, it's now impossible to contact them...

Well I'm neither a client of hosturbo nor am I been cheated by them and pay systems would have & should have problems giving me his no. I'm sure they have some privacy policy.

Originally posted by inquisitive
Well I'm neither a client of hosturbo nor am I been cheated by them and pay systems would have & should have problems giving me his no. I'm sure they have some privacy policy.

You see, i was cheated once by some sh**head using WorldPay. I demanded a refund and they atonce gave me their number + address which was not publicly available. Im more than sure revecom would do so as well.

I beleive one hosturbo client should go about this and get the real number and pass it on to you :)

Originally posted by ^Kyo


You see, i was cheated once by some sh**head using WorldPay. I demanded a refund and they atonce gave me their number + address which was not publicly available. Im more than sure revecom would do so as well.

I beleive one hosturbo client should go about this and get the real number and pass it on to you :)

I agree with you dear. But now it becomes the responsibility of the victims...and I'll try to do what that is possible.

I am also one of those unfortunate hosturbo cilents. I've email paysystems asking them to cancel my transaction and demand a full refund. I'm hoping to get a respond. Newbie question: What's a chargeback?

well, i unfortuneatly had about 5 sites hosted buy HOSTurbo.com, I guess I got my money's worth, they were dirt cheap. Luckily, I can still access the control panel and I can backup my Forum database and all my files...the bad news is I'm saving up for a car and cannot afford to pay for a new host, so I'll see what I can do. Can someone please explain this payback thing? I would like to get my $120 or so dollars refunded from all my sites and then I may be able to pay for a good host.

Here's what a chargeback actually is:

Your bank the credit card company forcefully snatches the money out of the merchants bank, in this case PaySystems/Revecom. Revecom is then fined around $30 for this thing. This $30 fee is passed down to hosturbo the vendor. Revecom's merchant account refunds the money to your bank who in turn gives you a credit note.

You need to ring up your bank and ask them to dispute the charge.

I went to the link at the beginning of the thread. The person who is supposedly "HOSTurbo Support" is a fake. That person decided it was funny to make us all worry and panic. All the messages that were previously posted by this person as been strangely changed to "hi" or "Happy New Year".....
So the real "Hosturbo Support" has NEVER posted!
I just wanted to tell everyone that is stuck in the same position as I am. None the less I still want to get a refund. Has anyone here who is also trying to get a refund got any response from paysystems yet? If you have please reply to this message and tell me how it went.

Yes, but if thats true, then why no offical word, why no post from the *real* owner stating that whatever he said was false etc etc and that their not going out of biz. I'm a bit on the conspiracy side of things but i'd guess that he's gunna try and slip away quietly and cut all ties so any charge backs / refunds get stuck with the merchant and not him. Of course.... I could be wrong :)

hosturbo.com website is up now.....Dunno if its their server or just website thats up ;) Anyways i hope they should answer the mails now if they officially are not out on the war :stickout :D

erm...i just got this email from paysystems

..................
Please contact us at 1-888-751-0744. thanks.

James
Billing Department

billing@paysystems.com
www.paysystems.com
..................


But I live in Malaysia! It would cost me $_$

I sent an email to billing@mail.paysystems.com about wanting to cancel my hosturbo order and getting a fullrefund, and now I got this email from support@paysystems1.com:


As per your request, Order # 721736881 has been removed from the recurring database.

PaySystems.com, Inc.


Ok, does this mean my order has been cancel? What about the refund?? Should I email them back?

I got the same reply....and I'm wondering too what it means? I hope it's money back, if not, Paysystmes office is actually in Montreal, Canada and that's were I live *lucky meeh*.....and well, I could just go there to their office tomorow......hehe :p

This is the email I got from paysystems :

As per your request, Order # 721761582 has been removed from the recurring database.

PaySystems.com, Inc.

Does that mean it's removed? I mean I went the place where you can check how the order is going and I can still see it there O.o

Can someone please tell me what that means?

yea im in same position as you

My first impressions seeing this thread and that forum were:

1. Is that a support forum for hosturbo? Said 'unofficial' ?
2. How anyone knew that the 'support' poeple were actual HT reps?

I don't mean to say that I either do or don't believe the whole thing, just that I saw nothing that would have enabled me to completely trust anything on that site. But maybe there's something everyone else knows that I don't? I'm not a client.

yea, i'd say do chargebacks as well

I see....thank you anyway. I will sort out the rest with Paysystems then.

Yeh! I got my refund!

------------------------------

As per your request, the transaction listed below was refunded by
PaySystems.com. Please note that it takes up to 72 hours for the credit to
appear on your statement.

Order ID: 721440617
Refund order ID: 721775111
Total Credit: 49.95 USD
Merchant: HOSTurbo
Original transaction information:
----------------------------------------------------------------------
Item No, Product Name, Unit Price, Qnty, Total
----------------------------------------------------------------------
3s, Plan III Special, $49.95, 1, $49.95
----------------------------------------------------------------------
Subtotal: $49.95
Shipping/Setup: $0.00
TOTAL: $49.95
----------------------------------------------------------------------

PaySystems.com, Inc.

----------------------------------

Yup, yup it worked!!

Mind telling me where he has said all of this? I can't find anything but a fake support guy saying "hi."

Originally posted by Calintz
Yeh! I got my refund!

------------------------------

As per your request, the transaction listed below was refunded by
PaySystems.com. Please note that it takes up to 72 hours for the credit to
appear on your statement.

Order ID: 721440617
Refund order ID: 721775111
Total Credit: 49.95 USD
Merchant: HOSTurbo
Original transaction information:
----------------------------------------------------------------------
Item No, Product Name, Unit Price, Qnty, Total
----------------------------------------------------------------------
3s, Plan III Special, $49.95, 1, $49.95
----------------------------------------------------------------------
Subtotal: $49.95
Shipping/Setup: $0.00
TOTAL: $49.95
----------------------------------------------------------------------

PaySystems.com, Inc.

----------------------------------

Yup, yup it worked!!

o O O (is impatiently waiting for his refund.)

That's great to hear Calintz ^_^!
I'm waiting for my refund too.

I suggest you all call them here and have your credit card in hand OK?
Number: 1-888-751-0744

and it does take a long time to actually talk with a person but it's worth it.....They gave me a full refund :)!

Originally posted by Get-Hosted.com
Mind telling me where he has said all of this? I can't find anything but a fake support guy saying "hi."
It used to say something else, but if it is the same guy who posted here, then all of that should be ignored.

Originally posted by roxy
I suggest you all call them here and have your credit card in hand OK?
Number: 1-888-751-0744

and it does take a long time to actually talk with a person but it's worth it.....They gave me a full refund :)!

Ok, I'll try calling that number. Is that for hosturbo or paysystems?
What exactly should I say? To cancel my order and get a full refund? Ok, thanks!

Its paysystems and u should ask for a full refund, also try to explain why! I said poor support, lots of downtime and that I havent been for 30 days with them. So yea...

I got the following mail from paysystems.com:

"This is an email I received today from HostTurbo. We understand the difficulties you are having with your service. We are open to refunding but please consider this message before we take action. Thanks.

'We have been facing quiet a lot of network & server problems in the recent past. So we have been ubable to give replies to our customers as we are busy working on getting the servers back to functionality as they were earlier. So, any type of inconvinence is highly regretted.
We are working hard to get the servers back to normal very soon.'"

I cancelled my plans... The servers were 10 days down. No "official" infomation, no excuse.

Originally posted by Chicken


1. Is that a support forum for hosturbo? Said 'unofficial' ?



Yes, it has become a place for HOSTurbo customers to share their experiences in a serious manner. There was an official forum but they closed it (don't know why). And there is an unofficial forum at

http://hosturbo.books-reborn.org

But I think only a few customers know this. And there is a lot of flaming there.

Thank you very much for being a guest!

HOSTurbo
BASIC POLICY & SERVICE GUIDELINES (AUP)

IN NO CASE WHAT SO EVER THE REASON MAY BE HOSTurbo will not issue any refund once your credit card has been billed. A suite in the small claims court will be filed against users trying to get refunds by asking their bank for charge backs.

This a nice way to give a good image of a business:D

BTW: It will be very interesting and funny to see a Indian law court giving an injonction to a customer located in the US to payback $ 14.99 after a chargeback...
:emlaugh:

lol websun, yea especially since the customers are in the U.S. hehe

I emailed them a few days ago to cancel my account and it didn't work..so now im thinking i need to call the 1-888 #..Should i?:unhappy:

I'v just received a refund from Paypal without any word from them. I know about the refund just from the monthly statement.