I am looking for external cpanel licence. Anyone know who is the best Cpanel Distributers?? LiquidWeb, Burstnet, Site5 or powersurge?

We got our license from Site 5 and they've been pretty good for us so far. No matter which distributor you choose, be sure to email their support first to evaluate the response time and quality of responses... because that distributor will serve as the first level of support for all cpanel problems.

Good luck,

Brian

you should take a look at cpanel.net for me distributor names..

kunal, as far as I know, LiquidWeb, Burstnet, Site5 and Powersurge are the only distributors.

Edit:Okay, I spoke too soon. :o
I dug around cpanel's suport forums to find that wizardshosting/datacolo.com is also a distributor. There may be others, although those are the main 5.

Hey Eric

Do you know if I am allowed to lease external licence from other distributors such as pwtech or wizardshosting??

I do not know if you're allowed to get an external license from them, but I am fairly sure that the fee (for an external license) will be about the same wherever you go.. Usually, they like to charge $99/month. The cost is significantly less if you have a dedicated or co-located server within their datacenter, however... reason being that they want to encourage you to host with them.

Good luck,

Brian

Originally posted by Eiv
Hey Eric

Do you know if I am allowed to lease external licence from other distributors such as pwtech or wizardshosting?? wizardshosting - yes, pwebtech - not sure. It is going to cost the same regardless of who you go with, unless you are able to negotiate a lower price with one of the distributors.

Carlos from wizardshosting summed it up at support.cpanel.net (http://support.cpanel.net/new/viewthread.php?tid=802):
Cpanel costs 99.00 for a Lic. outside the NOC of the distributors ...
If you wish to get Cpanel cheaper, you need to colo with one of the companies distributing it .. peroid
There you have it. :)

I saw on the resellers page of WizardsHosting.com that they were droping new CPanel sign-ups as of this month.

Originally posted by jabweb
I saw on the resellers page of WizardsHosting.com that they were droping new CPanel sign-ups as of this month.

That is correct, we will try a different solution for a while, that is in no way meaning we are dropping CPanel, or we are doing it becuase of any flaws on CPanel (we will still offer it to our dedicated customers and distribute it) . as well as any customer that "specifically" wished to be hosted in one of our CPanel servers.

As the old saying goes "never put all your eggs in one basket" .. so we decided to add a second control panel. :)

It is going to cost the same regardless of who you go with,
I've been thinking...sounds like the beginning of a GREAT price fixing lawsuit.

Originally posted by sbrad

I've been thinking...sounds like the beginning of a GREAT price fixing lawsuit.

If you say so

we're a cpanel distributor but cannot sell external licences yet. Just have to meet our quota, Very soon we hope.

<< wrong forum don't you think?? this is your first warning... >>

It is going to cost the same regardless of who you go with,
Not necessarily... I'm pretty sure that I've heard of a few companies who have lowered their pricing to below $99 for external licenseing.

It's just that most distributors don't want to drop the pricing because the support on a Cpanel license is usually very significant. I know that for us it's almost equal to that of another dedicated server customer (unless the customer has a lot of experience with the program), so $100/month for the program and support has become pretty standard.

I'm pretty sure you can get it for less, but you might lose something when it comes to support end of the package.

Just my $0.02.

Regards,
Matt
mlightner@site5.com

Not necessarily... I'm pretty sure that I've heard of a few companies who have lowered their pricing to below $99 for external licenseing.

It's just that most distributors don't want to drop the pricing because the support on a Cpanel license is usually very significant. I know that for us it's almost equal to that of another dedicated server customer (unless the customer has a lot of experience with the program), so $100/month for the program and support has become pretty standard.

I'm pretty sure you can get it for less, but you might lose something when it comes to support end of the package.

Just my $0.02
Matt.
Great explanation. Thanks.

A question I have, though, is if there are OTHER Cpanel distributors out there, why does cpanel.net imply that there are only 4 authorized distributors?

Another question, if you don't mind answering it:
Say I have a Cpanel license with Company X, but am not thrilled with the level of support, or I feel I'm paying to much, etc. Is it possible to CHANGE distributors in mid stream? If so, how hard is it? What is the procedure?
*Note: I don't have a Cpanel license with Site5. :)

Originally posted by Site5-Matt
because the support on a Cpanel license is usually very significant. I know that for us it's almost equal to that of another dedicated server customer (unless the customer has a lot of experience with the program)

Matt, what are you telling us? :rolleyes:
Why is support on a Cpanel license so significant? I don't want to elaborate on this and I am a happy Cpanel user, too, but have you thought one minute about the above sentence???

<< Say I have a Cpanel license with Company X, but am not thrilled with the level of support, or I feel I'm paying to much, etc. Is it possible to CHANGE distributors in mid stream? If so, how hard is it? What is the procedure? >>

Basic policy is that your account must be paid in full with your current disctributor, before you are allowed to move to another one. This policy is bascally to protect distributors from clients that switch around and leave unpaid bills. Distributor just needs to remove license, and new distributor can add license...

Sean R.
BurstNET

Originally posted by Walter
Why is support on a Cpanel license so significant? I don't want to elaborate on this and I am a happy Cpanel user, too, but have you thought one minute about the above sentence???
I am simply making a comparison between the amount of support required for a dedicated server customer and the amount of support required for a Cpanel license customer--which is usually about the same.

We find that most support on our dedicated servers is actually a result of Cpanel and it's installed software (it is quite a complex platform, and there is little documentation available about the backend systems involved). Therefore it is to be expected that if we sell an external license, we are going to have about the same amount of support from that customer as well. If we want to maintain any kind of decent support for those customers, we are going to have to make sure that these costs are covered in the price of the product (hence the $100/month fee--you're not just paying for the product, but also the support).

Hope that makes sense.

Regards,
Matt
mlightner@site5.com

Matt, I already understood this, but now I see that I should have made my point more clear:

Originally posted by Site5-Matt
We find that most support on our dedicated servers is actually a result of Cpanel and it's installed software (it is quite a complex platform, and there is little documentation available about the backend systems involved).

That's exactly the point I was referring to. And that's exactly one of the two things I really don't like about Cpanel (lack of documentation, bugs).
I know you are not the programmer, but every distributor as every holder of a license should force the programmers to correct both problems. That's far more important than any new release with phantastic new feature and phantastic new bugs.

Originally posted by Site5-Matt

Not necessarily... I'm pretty sure that I've heard of a few companies who have lowered their pricing to below $99 for external licenseing.Matt, thanks for the clarification. I was going by what was said on the cpanel board, which made it sound like $99 was the bottom line price. Also, it is not clear who all the distributors are, which makes it hard to compare prices.Originally posted by Walter
That's exactly the point I was referring to. And that's exactly one of the two things I really don't like about Cpanel (lack of documentation, bugs). I know you are not the programmer, but every distributor as every holder of a license should force the programmers to correct both problems. That's far more important than any new release with phantastic new feature and phantastic new bugs.To be fair, we have personally not run into a whole lot of problems with cpanel, and the few times we needed help Site5 has been able to quickly provide a resolution. Cpanel does have its share of bugs, and is greatly in need of better documentation, but for the most part we and our clients have been impressed with it (oh no, I am starting to sound like a Microsoft supporter :stickout). I agree with you about the need for distributors and license holders to force the developers to correct the problems though. Hopefully these problems will be fixed with the release of NocSoft, but I am seeing more and more hosts lose patience and begin to look for other options, which is something the cpanel developers should be worrying about.

Yes, for the most part Cpanel does a fine job and users like the interface. We had one user just start an account with us today because his host had changed from Cpanel to H-sphere and he couldn't stand the interface change.

One thing I never see mentioned here is "What the user wants?". They like simplicity, they don't live in their control panels, like some of us around here, they just want to get in and get the job done easily and quickly. The Cpanel interface makes changes easy for them, yes there are bugs but overall it's a nice interface and it's user friendly, which is what they seem to want.

We haven't really had many problems with the control panel either. We've had a few abrupt upgrade bugs here but they were addressed quickly and the server was back in shape within the next nightly update.

Over all it's an effective control panel and a good selling feature for prospective customers.