Hi all,

I have been reading a lot of posts about how bad managed.com is and how they have messed ppls servers up and things like that. But has anyone got anything good to say about them ? I mean surely a company that has been around for some time would have been closed down by trading standards if it was all bad. So all I am asking is that if you have had a good experience with managed.com, please post here and tell me what is good and what they have done to make you happy.

Thank you in advance

:)

uh... They are cheap.

-Greg

hehehe - anything else than that ?

You get what you pay for.

As a past client NOTHING!!!!!!

All sites have problems now and then and people are just sating the negative things about it. I was just wondering if there was another side to managed.com

Well if you really know what your doing, and wont be needing reboots, or support, go with them. =]

sinclac1 - there is nothing good or there is nothing bad ?

lmao , was that sarcasm Ww333 or were you serious ?

Sarcasm, i wouldnt go with managed.com ever.

The question was is anything good.

NO NOTHING NADA.

I am also wondering why nobody says one single good thing about it.
maybee i once get so much curious that i just sign up there just to find out if its really that bad :D

Originally posted by Ww333
Well if you really know what your doing, and wont be needing reboots, or support, go with them. =]

i think you can take this serious.
when support is the only horrible thing there, and you are good enougth to handle most things yourself, why not go with them, they are cheap :)

i did not needed any support from my hosts in the last 6 month.
so in fact i wouldnt care if they have horrible support ;)

what about reboots ? even if your very good at manageing your server you never know when you will need a reboot

how long are the average reboot times ?

most of my visitors are coming from south east asia ...

so far managed is the only provider that could provide me better speed

when i switch to theplanet or gnax ... all my visitors are complaining.

u mean that managed.com was better for u than the planet ?

yes ...

from singapore ping to managed is around 190-200ms ...
theplanet is around 260-270ms

ping from indonesia to managed is around 300ms
theplanet is around 750ms

sometimes a good network means more then good support if you can manage your own server, managed.com network is quite good right?

i found out that they are quite good :) more than what i expect them to be

for the last 3 months my uptime are as follow: 99.8%, 99.5%, 99.6%

i am using alertra monitoring every 10 minutes

what plan are you on?

what is their support like ?

i am getting the dual xeon thru angelnetworkz

i thought u were hosted by managed.com

Good things about managed.com:

When I cancelled it was flawless

No "we didn't get that email" or " must send a fax" or trying to run a couple more charges through my card

This is NOT the case with every host

so u feel that managed.com is a decent host ?

we have been with them since last december.

if you know how to ran a server your self then you wont have any problem you even dont need any support, the servers are not managed so you have to do every thing your self.

once that we really wanted a good support even david him self came into the case and helped they did every thing we expected from them, for us it was a super support.

sevral times that we asked for reboot it was done in 10 to 15 min's.

you get your first restore for free and most of the times kernel upgrades for free, they are like a small family you deal with them good they will be perfect with you.

sending any host e-mails like " hey guys you are the worest you fix this or am out " will not work with any host no matter what.

they do not support cpanel as of most DC's they can not protect you from DDOS as of most DC's.

they respect the clients just all of them from david to jack peterson to all the support team, julliana from securit team she watch out for any flood on your server they do not try to get you over charged.

for us they are one of the best.

Originally posted by emilios
how long are the average reboot times ?


Not sure if you mean me but

At least they aren't crooks imho

I didn't like the network latency though. That is why I cancelled. I knew west coast would add to the pings compared to east coast (I am in Europe) but I found it to be laggier than necessary. This may have changed by now though

I am still not considering them again at this point as there are so many options now at the same price or at only slighty higher costs

They should be a good option though for someone looking to host sites with mainly asian traffic. If their network has been stable as of lately, which I don't know

reboots takes long......!
for exemple now we waiting about 2 hours to reboot one server..... because the server down only ping works all other things not works

I've been using them for a month or so...

So far, the network's been pretty solid. I haven't noticed any downtime that was not caused by me. The speed is pretty good too, I get server to server transfers that peak at about 6mb/s. Unlike some other oversold providers, you will actually have no problem hitting their 1000gb limit if you actually wanted to.

Support is pretty ****** though. But I don't mind long reboots since this box is only hosting some personal sites.

They must improve their support.

What is good?

They own a great domain name....

what company would all of you say is great as a first dedicated server . so same spec as a managed.com server but with good support ?

ServInt (http://www.servint.com/specials)

Not the same specs at all though. ServInt has a redundant network and true 24/7 support manned by intelligent, knowledgeable staff.

maybee i once get so much curious that i just sign up there just to find out if its really that bad
I did the same thing about 3 months ago & quickly came to the conclusion that they were bad (5 hours for a reboot, then 9 hours for a reboot, then 19 hours when they forgot to document something correctly...).

If you're looking for better support than Managed.com offers, you could probably try Nocster, ServInt, GNAX, ServerMatrix/ThePlanet, and just about any other host out there... it depends what your other needs are.

- Matt

while i was with them everythign was fine never needed reboots or anything and the network was stable! loads of visitors to my site could pull 3.3mb /sec no problem! well i got rid of the server anyway because i didn't need it not because anythign was bad with it

As a managed.com customer, I wouldn't go anywhere near managed for anything commercial.

Having said that though, there is currently nowhere that I can get what I'm currently getting for the price that I'm paying. And for a personal server - that's what makes managed 'good' for me.

I've now been at managed since just after Christmas, or so netcraft tells me. We originally ordered a FreeBSD server - had a few problems with IPs at the start as I recall but everything was sorted and up and running within a few days. We then achieved over 100 days uptime without a reboot, during which I recall one network downtime that lasted for a few hours on a Sunday morning UK time, a few other minor downtime issues, and nothing else that I noticed. We then encountered an issue with FreeBSD when applying security updates and went for a reboot, the server came back up but unfortunately there were major problems with Bind. At this time we also noticed that they now offered Debian, and as debian 'fans' decided to take the plunge and ask for an OS restore. This both impressed and worried me at the same time - the entire thing was done in under 24 hours which was the impressive part. What worried me was that we applied for the restore from an offsite email address, and all they asked us to confirm was the main billing email (which we weren't using as it was on server). They then restored within hours, and we spent the next ten or so hours having to persuade them to send us the root password as the billing address that they had was on-server and hence unavailable. The worrying part in this is they completely wiped the server with minimal checks, and then only used any security measures after the server was clean. This is one of my main worries with managed - I honestly believe anybody could come along, guess our billing address (which is fairly obvious to those who know us), and have the server wiped without our permission.

I have no complaints whatsoever regarding the server itself - we compiled a 2.6.x kernel from kernel.org the night we got root to our server again, rebooted more than half expecting the thing not to come up again, and everything came up fine. Another couple of reboots after adding IPs to check the IPs were aliased correctly, and the server has now been online for currently:
21:14:26 up 127 days, 9:17, 0 users, load average: 0.53, 0.41, 0.29

During this last stint of uptime I've personally noticed 0 downtime issues worth getting worked up over, I do notice laggy periods or even brief periods when I can't access anything - but we're talking a few minutes max generally.

I split the cost of the server 50/50 with a trusted friend, and we both share root. We pay $85 a month for a P4 2.4ghz with 1gb RAM and more storage and bandwidth than we'll ever need. At current exchange rates this equates to roughly £25 each (we're both in the UK) - a decent multiple domain hosting account over here would cost us £10-£20 and we'd have nowhere near the control or power of our own server. We don't need a server this high spec - it sits at 0.00 most of the time, however it's a luxury I quite enjoy having when compiling software etc.

The one complaint I do seem to hear mentioned a lot lately is connectivity - I'm not sure if these are people on different parts of the network to our server or just the trolls who've never actually owned a server there. The last few times I've downloaded from kernel.org I've downloaded at over 60Mbit/sec. We also run a gameserver and although it does suffer random connection issues every now and then, for the most part everything is smooth and we ping at around 180 from the UK which is reasonable considering we're half way round the world. We happily push/pull a combined 2mbit when the public server fills up and the thing chugs along happily.

So in summary - if it's for personal use like me, there is nowhere better and I couldn't be happier. If you are trying to run a business at managed, you deserve the problems you'll most likely encounter. I work for a UK company as my day job, and the UK servers that we rent must cost 4x as much with 1/10th of the bandwidth - but there is a reason why, and when it's your business resting on it - why go with an under $150-$300 provider?

PS: Hope this doesn't seem dodgy as a first post - I browse WHT regularly to keep up with what is going on but obviously never post. I'm hoping the mixed review and the fact I'm from the UK doesn't make people start accusing me of being an employee of managed.com :D

wow, thank you for that. I think the fact this is your first post makes up for the fact that you wrote an essay, lol.

Anyone here know where i can get a decent server managed for about $150 a month from ?

The one complaint I do seem to hear mentioned a lot lately is connectivity - I'm not sure if these are people on different parts of the network to our server or just the trolls who've never actually owned a server there. The last few times I've downloaded from kernel.org I've downloaded at over 60Mbit/sec.
West coast speeds are amazing since they're just one or two hops away from major peering points. Overall though, they have no clue how to manage BGP, or change BGP without making the entire network FUBAR. Anytime they add or remove a provider, pings jump on all lines to about 500ms. How they manage to accomplish that I do not know. The network isn't horrible most of the time unless they touch something. Support sucks & so do reboots... if you don't rely on support, don't mind waiting 5-10 hours for a manual fsck, and don't really care if somebody else can have your server reformatted (see http://www.webhostingtalk.com/showthread.php?s=&threadid=298867 - that guy's website has been taken down, but you can get the basic gist of it from the thread), then managed.com will be okay for you. Just don't expect anything from them (I suggest rebooting your server when you first get it to make sure it comes back online... mine didn't, since they screwed up on the OS install).

- Matt

Originally posted by mainarea
Overall though, they have no clue how to manage BGP, or change BGP without making the entire network FUBAR. Anytime they add or remove a provider, pings jump on all lines to about 500ms. How they manage to accomplish that I do not know.
That is a fair point from what I've read on these forums. As an interesting related point though - whenever people are complaining of terrible access problems or routing via different providers, I always seem to be fine - I think this may be due to me coming in via the UK. I can recall one occasion when pings went over 300 for a few hours compared to the usual 180, but no others. The last routes in on my traceroute are 'bungi.net' - not sure who they are as I'm not up to date with US providers.

and don't really care if somebody else can have your server reformatted (see <snip as I can't use URL apparantly> - that guy's website has been taken down, but you can get the basic gist of it from the thread),
Interesting - as I described in my post this is one of the issue's that concerns me. I fear an idiot doing something like that more than a hardware failure, which surely isn't right :eek: