Web Hosting Talk







View Full Version : We Need Outsourced Tech Support


loballhostin
12-25-2001, 04:00 PM
Hello,
LoballHosting is on its way, however, we are looking for a company to outscoure thier tech support, we require e-mail and phone support. we will pay for the 1-800 # plus your fees. PM or E-mail me at mike@loballhosting.com

AlaskanWolf
12-25-2001, 05:10 PM
if your just starting out, i dont see why waste the money when you can do it yourself.

Anyway check out http://bobcares.com

Never used them but look pretty promising

MSW
12-25-2001, 05:23 PM
From what I understand, they do not offer the telephone support that loball is looking for.

loballhostin
12-25-2001, 06:31 PM
I am getting all my software and upgrades on a list. that way, as I hit mildstones, I will be prepared. This way, when I hit say 700 clients.. I can look and hire this outsource support quickly.. instead of spending days looking for one and loosing time you see? just being organized is all. I appreciate your link. I like the rates.

just need to find phone support now=)

fusioncom
12-26-2001, 10:39 AM
-Email sent!

inet
12-27-2001, 07:35 PM
http://www.ispsupportcenter.com/. I have never used them, but a friend says they are great.

regier
12-27-2001, 09:44 PM
Whatever you do, don't go with cylynx.com. I had a miserable time with them.

loballhostin
12-28-2001, 03:55 PM
I appreciate all the feedback.. you guys rock!

elektrodelic
12-28-2001, 08:04 PM
Hello,

Do you need outsourced support software?

Check out www.websitealive.com

-Dustin

Alareach
12-29-2001, 12:55 PM
I agree with regier about Cylynx, they promise the world, but do not live up to it.

I have used bobcares for about a year now and they are great... highly recommended for email based support.

AH