Anyone has server with them??

How's their uptime and speed? Any postive and negative comment about them?

I went to their site but it is pretty complicated to find any pricing info [if they have it there]

Any reason you are specially interested in them?

Balaji

I am not with them - yet.

I asked a similar question not so long ago and got no responses.

As far as I know they are the same as, or rather own Tranxact , which also do not have an awful lot of info on their site. I am in discussions with Tranxact but I am not prepared to accept their contract in it's present form. So I am working on getting it changed before I sign on the dotted line.

From their contract they offer no uptime guarantee, hell in fact they don't even guarantee - no they deny that they guarantee their service is good for anything, let alone web hosting.

I found it really quite corny :)

Well I was quite tempted by tanxact's offer for 125$, but soemhow I didn't pursue it.

I am now actively talking to Alex LLera [wht handle: allera] of FocalHosting for a dedicated server

The nice thing is, he is willing to work with me to customize for my requirements and gives me many useful tips and pointers regarding FreeBSD and stuff

I may go with them for my server mostly
Balaji

hmmm, they offer no uptime guarantee?? Wow, that worries me.

I saw they ran a couple of special offers. They all look very attactive. But I guess no one has actually sign up with them..

Eiv,

Are you talking of Focal or tranxact? If it is Focal, they have offered me an SLA of "not more than 5 minute downtime in a day". If it exceeds that I get one days free service. I feel its a good deal

BTW, keep us posted of your experiences so we can compare notes

Cheers
Balaji

I was reffering to tranxact!

Oh Ok!

I was also quite tempted by tanxact's offer as I told you. If you have not yet decided you can also talk to pwebtech..

Webauthorities also gives a very competitive package at 150$/mo webauthorties.com.

I am going with focal because they are offering FreeBsd and djbdns and qmail, courier-imap and vpopmail, which is the stablest and best solution to outsourced email

Alex also spends a lot of time understanding your needs which is very necessary for ded server newbies like me you see!

anyway good luck to you!

Cheers
Balaji

Hey Balaji

Thanks for the info. I will have a look around.

the tranxact guarantee is that if the network is down for 5 minutes - the hour is credited and - this happens any time it is down for 5 minutes in a new hour.

What exactly are you trying to customize on the contract and we will try to help you as much as we can without running up a lot time on customization for every one that wants things a little different - right now we are evaluating requested changes to incorporate them into one standard document that includes the majority of the cusotmer concerns that we can live with so that we don't get bogged down in legal review on every 100 per month deal that comes through - they are all important- don;t get me wrong - but the time spent on legal review can chew into the small amount of profits on these boxes.

Originally posted by sailor
the tranxact guarantee is that if the network is down for 5 minutes - the hour is credited and - this happens any time it is down for 5 minutes in a new hour.

I'd make sure that this guarantee is in the contract, despite any assurance they give you. Make sure you have an attorney look at the contract too.

Originally posted by sailor
the tranxact guarantee is that if the network is down for 5 minutes - the hour is credited and - this happens any time it is down for 5 minutes in a new hour.

Hey great, the world's first 91.66% uptime SLA!

(5 minutes/hour = 8.33%, 100-8.33 = 91.66).

It does not sound like a particularly good guarantee depending on how you analyse it.

4 min 59 sec per hour permissable downtime is less that 92% uptime guarantee.

1 hour credit is worth less than 20 cents based on their 139 per month package.

I got bored so here it is;

1 minute = 60 seconds
1 hour = 3,600 seconds
24 hours = 86,400 seconds
365.25 days = 31,557,600 seconds

According to information posted they are allowed anything under 5 minutes before having to give credit. This translates into 4 minutes and 59 seconds or 299 seconds. Based on being down for this amount each and ever hour of the year;

Allowable downtime = 2,621,034 seconds

So what is the total amount of uptime per year (365.25 days - .25 is why we have an extra day every 4th year) before credit.

Total possible up time = 31,557,600 seconds
Minus total allowable downtime = 2,621,034 seconds
Guarantee uptime per year = 28,936,566

Guarantee uptime is 91.69%

well if someone would rather us go %99.9 average monthly as some of our competitors do - that is cool - then I would get to have 9 - 5 minute outages in the month before I would owe anyone any thing and a cumulative single outage of 45 minutes. Wow - I like it - it gives me more leeway than my current 91 % sla :) LOL let me know which one you prefer!

I am pretty sure this is right - but if not - please don;t flog me too hard.

OK now I am curious.

Sailor I assume you are with dv2.

Dv2 is/owns Tranxact.

Sailor/dv2 is offering a 99.9% uptime guarantee.

So what I find puzzling is why in my discussions with Tranxact I cannot get them to give an uptime guarantee in writing.

Originally posted by cyber_cynic
OK now I am curious.

Sailor I assume you are with dv2.

Dv2 is/owns Tranxact.

Sailor/dv2 is offering a 99.9% uptime guarantee.

So what I find puzzling is why in my discussions with Tranxact I cannot get them to give an uptime guarantee in writing.

Same here. I got a reply from them saying "no uptime gurantee on the srever -at this price - i am sure you understand". This scared me away. Their pricing is great, but I would never go with provider with no uptime guarantee.

I believe in our contract we credit an hour for a 5 minute outage - this is very granular. If not let me know - it was an over sight. This should be standard in our agreement. The 99.9% is actually worse than what we have in our opinion and some things we are open to tuning if we are getting a lot of comment on it - which we have. We always havee a standard but strive to lbe the most competitive as long as it is not goign to get us in trouble or create a situation where we lose money - which in the end would be bad for our customers anyway.

OK sounds like you have one contract for dv2 and one for tranxact, in which case I would like to get a copy of the dv2 contract.