Would you like to cut your customer support costs by 50% without compromising quality? Then talk to us - ELOQUENZ, INC.

We are a full service inbound and outbound call center, specializing in technical and customer support for ISP and Web Hosting companies. We provide support services though email/support ticketing system, web chat and voice.

ELOQUENZ provides you with university graduates from reputable institutions who are further trained in the Expert Service Program©, a continuing development system that focuses on service delivery, effective communication and technology specialization.

Our Customer Service Engineers have the skills and expertise on the technologies listed below:

ISP Support Issues -
Dial-Up Access and High Speed Access Help
Various Operating Systems
Windows 95/98/ME/200/XP/NT
Macintosh
Linux
Supported Client Software
Web Browsers - Explorer, Netscape, Opera
Mail Clients - Outlook, Eudora, Netscape Mail, Pegasus
Common Networking Issues
TCP / IP Configuration
Proxy Configuration
Firewalls

WH Support Issues -
Email Related
Protocols POP3, SMTP
Issues Client setup, Port 25 blocking, Domain name propagation, POP authorization, Relay
problems
Email clients for all O/S types
Operating Systems
Unix-Based Linux, BSD, BSDi, FreeBSD, Solaris, Sparc, BeOS
Windows-Based NT, 2000
Domain Names
Registration, Registrar management/coordination
Control Panel
Alabanza
Ensim
HSphere
Plesk
Webmin
WHM/CPanel

Web Servers
Client-side JavaScript, Java Applets, Cascading Style Sheets, DHTML
Server-side Cold Fusion, Active Server Pages, SQL/OBDC (Oracle, mySQL, Access)

Common to Advance Scripting Support

Please send me a private message with your contact information, for more details about our services, support pricing and packages.

Thank you.