Web Hosting Talk







View Full Version : Rackspace newbie


Bassmaster
12-23-2001, 12:49 PM
Hello everyone and first off let me say, Happy Holidays!

I have a couple dozen sites and just made the move to dedicated hosting at Rackspace. I've never had trouble with virtual control panels, never had to use telnet.

Rackspace setup a new ftp user for me to allow an author to install a very complex script. Locked them to the directory for that site only, etc.. They apparently aren't allowed to change file permissions for files they upload, any ideas?

Also, I wonder what software hosts use to setup virtual control panels (what I've always used) which would make alot of things much easier for me. Where can I find a good telnet tutorial? SSH2 apparently is the only way I can telnet to the box. I've just summed up my knowledge of telnet. :)

We have a linux box, running apache. I started with plesk at rackspace, but no one there could support it, so it's gone.

Thank You in advance
Shawn

Revelation
12-23-2001, 01:09 PM
Basic Telnet Commands 101, By Revelation-

cd - change directory
pwd - print working directory
chmod - modify the permisions of a file.
vi - elite manual editing. Mess around.
pico - elite manual editing. Mess around.
cpan - search cpan on google. (perl modules)


What else do you need to know? :)

kteicher
12-23-2001, 02:22 PM
Shawn:

Usually Rackspace also installs Webmin... it will help you set up users, etc...

KT

Bassmaster
12-23-2001, 02:26 PM
Yes we have webmin, I'm getting more and more comfortable with it. But, I can't seem to find how to edit an ftp users access permissions.

ho247
12-24-2001, 10:08 AM
Bassmaster, we had the same problem some time ago, but I fixed it myself very easily, BUT, I can't remember how I did it, I know it was a simple edit of a file.

You can try:

Log into Webmin > Servers > FTP Server > Permissions, then make sure the the 'Allow?' column is checked as Yes for the commands and that the box 'Guest' is checked too.

You'll probably need to then login using SSH, and restart FTP using this command:

/etc/rc.d/init.d/xinetd restart

Tell me if this works or not, I might have a few other ideas :) .

Bassmaster
12-24-2001, 12:31 PM
Hi,
I found the permissions part in webmin with no problems. I think I got that part right. But when I log in with SSH and use the command, /etc/rc.d/init.d/xinetd restart , it wont let me restart ftp it says I dont have permission to do this.

I logged in with my main password. Is there another way to restart ftp?

Thanks for the help.

netsolutions
12-24-2001, 01:00 PM
This is completely off topic but are you a real bassmaster?

ho247
12-24-2001, 01:28 PM
You'll need to login as root to be able to restart FTP. Use the username 'root' and the root password that they sent you.

ho247
12-24-2001, 01:40 PM
Unfortunately Webmin doesn't have a button anywhere, that you can press to restart FTP server. Maybe someone should drop them a msg about this.

But the only user that FTP will allow to restart it is 'root'.

Btw, why not open a Rackspace support ticket? (that's part of why you pay so much for them, for the 24\7 support, lol)

Alan

catchthree
12-24-2001, 01:41 PM
Lookin for another DED. I have one already and not paying too badly for the great service. No Plug Here (heh). I just learned about rackshack. Please do let me know what troubles u have, so i can sort of be vary before i make the purchase of my second DED.

ho247
12-24-2001, 01:46 PM
catchthree, lol, is that post in the right thread? Correct me if I'm wrong, but Bassmaster's server is from RackSPACE not RackSHACK, lol.

Btw, Bassmaster, one last thing I want to mention is that you made a good choice with Rackspace :).

Alan

Bassmaster
12-24-2001, 01:47 PM
Yes, I'm really a Bassmaster :)

Ok, logging in as root allowed me to restart ftp. Apparently, I didn't set the permissions correctly though. Thanks for all the help!

I have opened so many tickets with them since I started this 2 weeks ago that I don't want to open any more. I really need to be able to do all this myself so I'll keep at it.

ho247
12-24-2001, 01:52 PM
Apparently, I didn't set the permissions correctly though.

What do you mean?

Alan

Bassmaster
12-24-2001, 01:57 PM
I need to allow a certain ftp user to chmod files, Ive created the user and locked them into one directory and everything else seems to be working fine. Except the user cannot chmod.

ho247
12-24-2001, 01:59 PM
Yeah, that's exactly what we did here and the same problem happened. It's something to do with /etc/ftpaccess file if I remember correctly.

Alan

Bassmaster
12-24-2001, 02:22 PM
In the /etc/ftpaccess directory, there is this snipplet

# Prevent anonymous users (and partially guest users)
# from executing dangerous commands
chmod yes anonymous,guest
delete yes anonymous
overwrite yes anonymous
rename yes anonymous

Im guessing just change the yes to no by chmod and save the file?? Then restart ftp?