View Full Version : NetSol and me . . . .
SoftWareRevue 12-21-2001, 03:24 PM I want to post a message on the main page of our site that says something to the effect . . . .
"If you have not registered your domain name yet; please do not use Network Solutions . . . . . . . . "
Anyone know if we could get into any trouble stating this fact?
cperciva 12-21-2001, 03:29 PM Originally posted by SoftWareRevue
Anyone know if we could get into any trouble stating this fact?
I don't think you'd get into any more trouble than if you wrote "If you have not registered your domain name yet, please do not spontaneously transform into a purple hedgehog."
I don't see activist groups being shut down because they boycott companies, why should this be treated any differently?
SoftWareRevue 12-21-2001, 03:34 PM Originally posted by cperciva
. . . . .why should this be treated any differently? I'm just worried because we are a web hosting company and not an activist group. ;)
Hmm . . . wonder if www.networksolutionssucks.com is available? :rolleyes:
thewitt 12-21-2001, 03:57 PM Originally posted by SoftWareRevue
[clip]Hmm . . . wonder if www.networksolutionssucks.com is available? :rolleyes:
Already taken...
-t
SoftWareRevue 12-21-2001, 05:42 PM Originally posted by thewitt
Already taken...
-t :bawling:
But they really do suck :angry:
We have a client now that has a domain that netsol is holding hostage.
:uzi:netsol
mdrussell 12-21-2001, 06:12 PM Originally posted by SoftWareRevue
:bawling:
But they really do suck :angry:
We have a client now that has a domain that netsol is holding hostage.
:uzi:netsol
I hate Verisign on the whole....
thewitt 12-21-2001, 06:14 PM Originally posted by SoftWareRevue
:bawling:
But they really do suck :angry:
We have a client now that has a domain that netsol is holding hostage.
:uzi:netsol
What exactly to you mean by this?
Did your client let his domain name expire and now NetSol is not letting them re-register, or what?
-t
SoftWareRevue 12-22-2001, 11:12 AM Originally posted by thewitt
What exactly to you mean by this?
Did your client let his domain name expire and now NetSol is not letting them re-register, or what?
-t They will not reset his password no matter what he does because he did not choose a secret question and answer when he first registered the domain. He writes them from his admin email address as listed in the whois database. And
has gone so far as faxing them his picture ID (at their request). The domain name is even his birth name.
i.e. www.HisRealName.com
So, he writes them from HisRealName@HisRealName.com.
HisRealName is the registered administrator in the whois.
He faxes them a copy of his driver's license, showing the same HisRealName.
He calls them from his home; using a phone that's registered in HisRealName.
They do absolutely nothing. :(
This has been going on for over a month now. He has given up, and says they can have it. :eek:
I just feel really bad for him. I can only imagine how I would feel if a registrar held my domain (especially MyRealName.com) even though I supplied all relevant information.
Passwords are your responsibility. But everthing has solutions in case you forget or misplace it.
Seems a pretty easy thing to send a temporary (if nothing else) password to the administrator of the domain. :rolleyes:
Pilgrim 12-22-2001, 11:39 AM http://www.netsol.com/en_US/manage-it/forget-login.jhtml
:confused:
SoftWareRevue 12-22-2001, 11:57 AM Originally posted by Pilgrim
http://www.netsol.com/en_US/manage-it/forget-login.jhtml
:confused: :eek: Guess I told the story wrong :rolleyes: I'm American. He's Russian. Somethimes things get a little hazy in the translation.
When he writes them; he has to write them from the .net.
(HisRealName.net).
The domain's admin email is HisRealName.com.
There was hardware failure on the server HisRealName.com was pointing. He can't access it.
All he needs is the dns information changed. :rolleyes:
I guess it's not all NetSol's doings then. But, even they, should understand that hardware fails sometimes. There has to be a way to resolve these types of issues.
A little different situation. But, it seems, not too difficult.
I can understand them taking every precaution in not releasing a domain without proper verification. But he has sent them credit card receipts, his driver's license, a copy of his birth certificate; everything they have asked for. Doesn't seem like much more he can do. Except, as he says, let it expire and see if he can buy it again.
But then, we know how expired domain names go sometimes. :rolleyes:
Instead of saying DONT use them, support another Registrar, say something like, Need a domain name, try XZY.com, of provide a link to a bunch of them. Make a deal with a registrar if you can.
Relyc 12-22-2001, 01:46 PM Originally posted by Fred
Instead of saying DONT use them, support another Registrar, say something like, Need a domain name, try XZY.com, of provide a link to a bunch of them. Make a deal with a registrar if you can.
You could do that, but a good deal of people who need hosting don't know too much about the various companies and may just have their mind set on netsol because they are so big. Saying don't use them might have a better effect.
Saying don't use them might have a better effect.
But could also bring legal headaches. Big companies never say, DONT use "them", they just say "Use the other guy" or "other guy approved" follow?
SoftWareRevue 12-22-2001, 02:11 PM How about if we said, "If you use NetSol; you won't use us" :D
This isn't the only problem we've had with them. :rolleyes:
StarGate 12-23-2001, 11:21 AM ... VeriSign/NetSol are the "pimps" of the internet. I hate monopolists and their we-are-so big attitude. I rather deal with goverment agencies then with THEM...
winquest 12-24-2001, 11:35 AM Try catching them on their live support. I had a domain name held by netsol for close to 4 months, made complaints to various authorities but to no avail. I managed to catch hold of one of their live support, and since then they have released the domain name.
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