I have a reseller acocunt with SplashHost for over a month and am very satisfied with them but since about 7 hours i cannot reach my website 95% of the time or its very slow and the control panel is showing loads of 151.97 and never below 40.00 :bawling: :crying: my clients are complaining and i don't know what to tell them i have tried to contact them at the live helpdesk but the operator is busy :angry: :bawling: Does anyone have a phone number please???? :(

Right now: Load Averages 151.97 156.84 85.60

:bawling:

Problem is already fixed, run away scripts, ahhhh

sorry about that

Well thats not entirely true, ive not found out which script was cauing it yet, the load was so high at the time i couldnt run what i needed to find out what it was, im watching the sever like a hawk now to see if it happens again.

P.S

It didnt last several hours, have a look at http://www.splashhost.com/monitor/tfxgraph.php?interface=eth1&type=lineaverage

Just a quick update, i found the site which i think was causing the problem and its been suspended.

Alan

"You think" was causing the problem.....as a potential customer of yours...I would hope to God you never suspend accounts on a whim.

ok, change that to the site that WAS causing the problem

You never want to supsend a account for violating the terms or hogging the server usage without first emailing them. Alan did the right thing and changed what was causing the problem with a email telling them not to do it again i'm sure.

When a site is crashing a server it will be suspended straight away without any notice, otherwise the server could be down for days while we wait for the owner to remove the scripts.

Hey, where can I get/download the
tfxgraph.php
? :)

Thank you very much for resolving it!! But the load is still high, can you change it please? :( load average: 1.85, 1.72, 1.14 Then everything is fine again!! :look:

Originally posted by JeffW
Thank you very much for resolving it!! But the load is still high, can you change it please? :( load average: 1.85, 1.72, 1.14 Then everything is fine again!! :look:

That is not that high of a load. Yes it's getting there but nothing drastic.

You can get that script here:

http://www.can-host.com/php/tfx.html

1.85, 1.72, 1.14 isnt that high, a Dual processor server should be able to cope with a load of about 5, im sure that might cause a few arguments but thats for another thread. Im getting another 512mb ram installed in that server soon as well.

Is that the outgoing for the machine?? Geez, my worldzone.net averages 3.2mbps!! I could only wish it to be so much lower..dang. I'd save a lot of money by shutting down the free side....but I'd have a lot of pissed off people...

Actually a good Dual 800+ can easily handle a lot. We have hit 90% before when there were runaway scripts, and the machine never slowed down. However, if it goes over 100% (trust me, it can, I've seen it), it will start to stagger. Thats if the app isnt using much ram. If the app is using a good amount of ram as well as cpu....you will seriously notice it after hitting 40%. We implemented RLimitMEM, RLimitCPU, RLimitNPROC due to such abuse..

Thanks for showing where that script is teck..

Errrr.... those numbers are server load, not bandwidth...