DDT
07-09-2004, 03:48 PM
OK, This will be a new move for me going fully dedicated. The problems I have encountered are that most fully managed dedicated have their own preferred conrol panels. (I have used and am very comfortable with WHM/cPanel, no complaints)
BUT Hsphere looks like quite a product. Automated billing, Integrated Site Studio, Integrated VPS etc. And if I move into a new venture I will be going for a different market than my current "niche". Not abandoning what I do now but going for customers who would be far more likely to use site builder & such, maybe even getting around to offering resellers or a VPS plan later on.
BUT Hsphere doesn't have an End-user control panel (customer) demo that I could find (may be there but I couldn't find it) and while it has a huge amount of features and I am sure it's a great product I am afraid by looking through the admin demos it would have a HUGE learning curve to get everything set up and working smoothly.
So what are some of your thoughts?
I want to be able to offer very good customer service (no making them wait while I get an answer from the Hsphere folks) and could always add site builder or a similar program to WHM/cPanel. Once it was done and I understood it all I am sure the automation of Hsphere would be a real time saver for billing, upgrades, etc. but I would like some input preferably from someone who jumped "head first" into Hsphere as to how difficult it was to configure and get all set up, especially on just one box (I know it has many features for admin of multiple servers)
Any ideas or relative input for someone trying to get up the guts to go for a new market & jump in where I know on some things I'll be over my head. (That's why before reading here about Hsphere I was only looking at fully managed cPanel/WHM boxes).
:confused:
Thanks in advance. (and please don't suggest searching, I've been reading search results for 2 hours and still have these questions)
PS: Would Hspere effect needed server specs much. There are so many great deals on dedicated right now that is why I'm considering this.
BUT Hsphere looks like quite a product. Automated billing, Integrated Site Studio, Integrated VPS etc. And if I move into a new venture I will be going for a different market than my current "niche". Not abandoning what I do now but going for customers who would be far more likely to use site builder & such, maybe even getting around to offering resellers or a VPS plan later on.
BUT Hsphere doesn't have an End-user control panel (customer) demo that I could find (may be there but I couldn't find it) and while it has a huge amount of features and I am sure it's a great product I am afraid by looking through the admin demos it would have a HUGE learning curve to get everything set up and working smoothly.
So what are some of your thoughts?
I want to be able to offer very good customer service (no making them wait while I get an answer from the Hsphere folks) and could always add site builder or a similar program to WHM/cPanel. Once it was done and I understood it all I am sure the automation of Hsphere would be a real time saver for billing, upgrades, etc. but I would like some input preferably from someone who jumped "head first" into Hsphere as to how difficult it was to configure and get all set up, especially on just one box (I know it has many features for admin of multiple servers)
Any ideas or relative input for someone trying to get up the guts to go for a new market & jump in where I know on some things I'll be over my head. (That's why before reading here about Hsphere I was only looking at fully managed cPanel/WHM boxes).
:confused:
Thanks in advance. (and please don't suggest searching, I've been reading search results for 2 hours and still have these questions)
PS: Would Hspere effect needed server specs much. There are so many great deals on dedicated right now that is why I'm considering this.
