anyone has experience with them? i was looking for a free live support software or site to startup my hosting biz.

thanx

Try help desk live works great if you get winamp with it.
http://www.helpcenterlive.com/

Live Person is probably the best option you will find. The chat program is very functional and has many features to offer. It will keep chat history and navigation of visitors to your site and provide you with most any feature you would want in a Live support chat. You can find out more about them at www.liveperson.com (http://www.liveperson.com) 

You will be pleased with what you find I am sure.

Looks interesting as I was going to go with Kayako as I use the help desk.

I am not familiar with them. Can't go wrong on the price. I would be curious on the feedback as well. Here are a few paid options :

http://www.phplivesupport.com/
http://www.livehelper.com/
http://www.boldchat.com/

http://www.phplivesupport.com - Buggy, not enterprise quality
http://www.boldchat.com - OK, only worked under IE, .net chat client sucks

liveperson - The best by far, somewhat pricey

i recommend http://www.phplivesupport.com/ i've been using it for over 2 years and it works perfect, they also give free upgrades.

If you are starting a hosting business, an extra $10/mo for a live support will be a worthwhile investment.

Boris

http://www.stardevelop.com

does anyone of them supports automated response?

Originally posted by wbpro
i recommend http://www.phplivesupport.com/ i've been using it for over 2 years and it works perfect, they also give free upgrades.

Php Live is great. Very easy to use, very stable.

I think the best solution in n-contact from www.netlert.com. The have every feature that you would want - including automated response. They blow live person out of the water!