I'm selling bulk email software.
When I searched 1 month ago hosting for my site I asked www-hosting.net:
"Can I use your hosting to sell Bulk EMail software? For selling only, not sending."

www-hosting.net answer "Yes you can, as long as its not sent though our servers, we can host your website just fine
"

In this month my server was down many times, I lost few clients because mail not worked, and I decide to change hosting.
I finded it. Changed DNS servers. And ask www-hosting.net to cancel my hosting.
I don't received answer!
I asked they cancel my account three times in three days.
And today I received:
"Accounts been terminated due to POLICY VIOLATION
You are selling Spam software which is NOT allowed under our TOS"

I think problem is that they don't want return me money for their bad hosting.

I just want to say to all - Don't let these swindlers down your business!

Sorry for my english.
TO WWW-HOSTING.NET - IF YOU WILL CHARGE ME I WILL MAKE CHARGEBACK.

Rusla,

Make up your mind.. You give lots of different reasons for hating www-hosting.net including:

1. Lousy uptime.
2. All this about you losing your account.
...and...
3. even quoting an email about a security breach (they'd already broadcast to their customers anyway) in an obvious attempt to make them look bad...


Sorry, I have a hard time believing you are innocent... You're certainly angry but frankly given the way you're going about your campaign of hate and given that you're selling spam software I have no sympathy at all...

Perhaps at this point it'd be nice for some of the happy www-hosting.net customers to post something nice about their host because this sure as heck isn't a demonstrative sample...

PS: I'm with MCHost so and have no affiliation at all with www-hosting.net but I can't stand this sort of crud.

All I want answer to you is that all I said is true :(

I'm sorry, but I have no sympathy for spammers, or those that ASSIST SPAMING.
:uzi: :spam:

Are we supposed to feel sorry for you, Rusla, and your frellin' spamming ways?!!!!! :angry: I have no love for spammers or those who assist spammers, and personally think that your host should have done more than just yank your site, they should have sent someone over to smash your computer and your spamming-ass knee caps as well! :angry:

(sorry if I appear a bit excitable, but I really HATE spammers!!)

no doubt, UCE would be against policy of any host but even as bad as rusla makes it sound, I've been hosting a site with whn for almost a year and the support is top notch (instantaneous response:)), shared hosting packages are very competitive (plus they have a real good reseller plan:)) and the few instances of downtime referred to above were undoubtedly caused by "a particular user neglecting to comply with the tos"
Originally posted by AlaskanWolf Today the /var was full again, causing mysql to fail All websites were still fully operational aside from MySQL sites. We are monitoring the logs to see why /var is filling up to 100% every 48 hours. As you may expect this is not normal. Its very likely its one of two things 1. a mass spammer 2. a mass mailing list

No matter you guys hate spammers or not, the question is:
If a host tells one "you can selling email accounts as long as you don't spam", and then they close the accounts because of "spamming". Is this alright?

Let's just assume the person who sells the email acccounts doesn't spam.

Originally posted by ebird
No matter you guys hate spammers or not, the question is:
If a host tells one "you can selling email accounts as long as you don't spam", and then they close the accounts because of "spamming". Is this alright?

Let's just assume the person who sells the email acccounts doesn't spam.
True enough... but to put it in context I suggest you take a look at the other 2 post that Rusla started slamming around about this host and draw some conclusions about whether his true intent was to sabotage any positive views of the company...

In the context of the other posts I'd have serious difficulty believing his case... I might have found the complaint more believeable had he posted only the one that started this thread.

Just my thoughts on it...

Thats like saying:
Lets just assume that the guy who was kicked out of school was not selling crack. (He wasn't smoking it himself, just selling it)

Spam changes the whole situation, but I do agree that Web Hosting Network should not have told him they could host him in the first place.

Originally posted by Rewdog

... but I do agree that Web Hosting Network should not have told him they could host him in the first place. Ahh yes, but do we know this as a fact?? Coming from this rusla fellow, I am taking anything he says with a grain of salt.

Defendant informed plaintiff that such activity was not permitted under the hosting agreement between the parties. Instead of discontinuing its activities, however, plaintiff engaged a third-party.. (http://www.phillipsnizer.com/int-spam.htm)

In Web Hosting Networks defense

We clearly made a major mistake when we signed this customer up. After the customer signed up, re-reviewed his website and found that I made a major mistake which I do admit and never have denied that we did not sign this customer up.

My decision was to allow the customer to use the full month of which he paid (he was on a monthly contract), I felt this would be the best for both of us, since if i termated him, very likely he would have issued a chargeback, so i allowed him the full month, when it came time to bill him again, I simply suspended the account and then went on to terminate the account which as you can see from his post, we sent him a TOS violation notice.

Web Hosting Network hates spam as much as anyone else, I have had to change my email from gary@ to garyp@ etc because of the amount of spam I get.

I am horrified that we allowed this customer to sign up with our services and host his website. As you can expect, we get ALOT of emails per day with various questions, and in all honesty, this customer was allowed to slip though the cracks which every host can say with all honesty happens every once and a while, with our growing amount of customers, its nice to see that other hosts and current/past customers are willing to stick their necks out and voice their positive opinions about Web Hosting Network

To make sure this customer is not hosted on any other site, we have already notified his new provider, which they have already stated they are removing his account very very soon.

Originally posted by AlaskanWolf
(snip)
I am horrified that we allowed this customer to sign up with our services and host his website. As you can expect, we get ALOT of emails per day with various questions, and in all honesty, this customer was allowed to slip though the cracks which every host can say with all honesty happens every once and a while, with our growing amount of customers, its nice to see that other hosts and current/past customers are willing to stick their necks out and voice their positive opinions about Web Hosting NetworkHi Gary,

Well in truth I knew nothing about your firm but the style of posting attack was just too "convenient" to go on without challenging it... Since his post though I took a bit of time to look about and see if there was anything in the wind about your firm. To your credit, I found the sort of stuff that MCHost was getting back when they started making themselves known.

Best of luck with the business and I hope you will maintain your positive reputation too. Marc can't have ALL the business after all :)

Psst.... can I have that five quid now :) (JOKE people! *sheesh* )
;)
Martin

Might want to check your nav bar on the forum/ page..

Originally posted by demonet
Might want to check your nav bar on the forum/ page..
???? Ok, I'm stumped... What's that supposed to mean? :idea:

Ok gatcha on the homepage of the forums, they are all pointing to file:///C:/Current%20Webs/.........

i will get that fixed, been meaning to, but keep forgetting

Update: fixed (http://forums.www-hosting.net)

<<Removed. Thanks to all those who notified us.>>

Originally posted by sfiles <<Removed. Thanks to all those who notified us.>>


Commercial Advertising - Email

Our servers may not be the source, intermediary, or destination address involved in the transmission of spam, flames, or mail bombs. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. Advertising sites on other servers which in turn contain links to a domain on our servers is prohibited. We consider spam any mass unsolicited message in the mediums of Newsgroups and Email. If you are found to have spammed, then we will immediately, without warning, disable your domain. In addition, we will impose a $150 penalty for each spam policy violation. We reserve the right to refuse or cancel service to known spammers. Lastly, we reserve the right to determine what violates this policy.

As such, any violation will result in immediate deactivation of services without refund.

Originally posted by AlaskanWolf
Commercial Advertising - Email

Our servers may not be the source, intermediary, or destination address involved in the transmission of spam, flames, or mail bombs. (snip)

WAS he one of yours Alaskan?

You guys are ruthless. Personally, when I saw rusla's post about the hacker that had stolen the credit card information, I didn't take it as negative. It definitely provided additional information regarding the current status of the situation.

The only thing that I was confused about was that he didn't obviously quote it, which made it look like he was the one speaking for whn.

I found it interesting to read that the hacker had attempted some blackmail, too, and couldn't figure out why people were saying that it was a negative attack to provide the additional information.

So you missed the other two posts he posted at the same time slamming and flaming www-hosting.net then eh..?

They're there...

As for being ruthless.. trust me if he'd just posted the one complaint I would have probably said nothing... But 3 in one go, with one aimed specifically at trying to lose the host customers when in fact the information provided was actually provided in the tech forum by the host, in even greater detail (along with an apology) already (search if you don't believe me).

Personally I'd say the ruthless aspect of this is fair and square on Rusla's side... besides I usually give everyone the benefit of the doubt... Seriously take a look at my original posts on Donhost... talk about benefit of the doubt, misplaced as it happens but hey!!

Seriously though, check the times of the original posts, check the content of all 3 and then get back to me on this one... I think you'll agree it was out and out malicious intent.