WWWhost
06-28-2004, 10:27 AM
hi all,
lot of customers claims that when they setup spamassassin the considerated spam e-mail will simple be attached to an e-mail and then send to ther mailbox So they recive all spam messages as an attache file..... What sens has this? Shouldn't they be delete? Is there anything i miss on how to config?
Thanks a lot
zupanm
06-28-2004, 10:29 AM
yes thats true.. it will tag the same and then add the body of it as an attachment. You can configure SA to just delete it.. but most people like to tag it and then filter it at the client level just in case real mail gets tagged as spam
WWWhost
06-28-2004, 10:44 AM
zupanm -- where can i config it? I can't finde any way in the CPanel:
Thank you
zupanm
06-28-2004, 10:54 AM
well i have no clue for cpanel since i don't relay on those to do admin work.. but the config file should be in /etc/mail/spamassassin
zupanm
06-28-2004, 10:57 AM
you might see something like this
# Encapsulate spam in an attachment
report_safe 1
if you change that to a 0 then it won't set it as an attachment anymore and will include it in the email
iTrendsNET
06-28-2004, 01:26 PM
I would suggest that your clients reconsider simply deleting all messages tagged as SPAM by SpamAssassin. The way SA filters, labels and attaches the original message it would be simple for any client to set up a filter in his or her e-mail program so that all flagged messages go to a separate inbox. That way, they can review the SPAM inbox to insure no important business messages are being improperly flagged. This seems to be the best solution as no spam filtering solution seems to be perfect.
zupanm
06-28-2004, 01:33 PM
yes i second that.. if you auto delete emails you'll just get customers complaining that their mom who sent them urls in a email and a subject like
Hi!!!!!!!!!!!!!!!!!!!!!
never got her email.. its just a pain
WWWhost
06-28-2004, 05:45 PM
yes your both have right. However most customers dont like to recive any e-mail that the spam filter sets as "spam"... so if they are happy that way i am happy to...
:)