I apologize for my english. Three weeks ago my sites on Technohosts fell down. I discovered on Technohosts home page that my account was passed to Adehost. I tryed to send email to Technohosts but no answer came from their. For all these days Adehosts said me that Technohosts was working on the transfer of the account. At this moment - I repeat THREE WEEKS AFTER - I haven't my sites, I haven't info from technohosts, all their email address give me this:
-----------------
The original message was received at Thu, 13 Dec 2001 09:34:53 -0500
from [212.90.1.134]

----- The following addresses had permanent fatal errors -----
<info@technohosts.com>

----- Transcript of session follows -----
... while talking to mail.technohosts.com.:
>>> RCPT To:<info@technohosts.com>
<<< 550 unknown user <info@technohosts.com>
550 <info@technohosts.com>... User unknown
-------------------

their liveperson chat while I'm writing tell me:
Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly..............
:angry:

I paid 99$ for a "corporate" account.:bawling:

What do you think? Is this a correct way to menage clients?

The LivePerson chat window is full of :
"All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly."
:(

We're sorry for the delays, Only half of the few hundred accounts were setup. If you e-mail me I'll make sure yours gets done now, so you wont have to wait any further. My direct email address is THCEO@aol.com

- Chris

I sent my mail 3 hour and half ago, at this moment nothing is happened. :confused:

In your opinion, how long it takes to setup an account? 7 hours ago Mr Chris Gentile promised me to do it immediately. Until now, no news, no sites, no account.... Technohosts confirms his negative service!!:angry:

What I can't understand is why my new host Adehost can't setup my account on his server: am I his new client or not? Why have I to wait Technohosts again and forever?:mad:
Must I to re-upload my sites and all my files or not? Is it a totally new account or not? It drive me crazy...
Is it usual in US to menage customer in this way?

Most hosting companies do not manage their clients in this way. It is unfortunate you are having these problems. If it has been three weeks, maybe it is wise to cut your losses and move on to a new host.

Patrick

Three weeks? :eek:

That's just unacceptable!

Precise is right. Maybe it's time to your losses and move on?

I could unserstand if they gave you a good reason for this...but you've received no response? Again unacceptable. :rolleyes:

It would be good of them to simply give you this month free due to the problems with your site. It's just the right thing to do.


----
off topic....this is my 100 post ....fantastic!

I paid the account 99 $ for 1 year. If I must change, I want the money back. Is it right or not?

Hi,
Can you please forward your email back to me as I seem to have not recieved it, and as such Icouldnt have your account setup on the new servers. Please get back to me soon
Chris

I sent my mail again. My id account was "fratelli", my domains was "fratellicornacchia.com" and "roccoderosa.com", my account was corporate one.
So you haven't excuse know ;)

4 hours ago I posted my account and sent it as reply to Technohosts. What about? Nothing, the old sad story: I haven't my account, I haven't my sites...

Please, I want my money back because I am so tired of your bad service (service? what service?). :angry:

Originally posted by TechnoHosts
Hi,
Can you please forward your email back to me as I seem to have not recieved it, and as such Icouldnt have your account setup on the new servers. Please get back to me soon
Chris

You know he will send it right away, but you don't recieve it, and it takes you almost 24 hours to check this thread again?


I for one can see exactly where Technohosts had their problems.

You really should get your money back if it had been 3 weeks! That's just too long!

Originally posted by Relyc


You know he will send it right away, but you don't recieve it, and it takes you almost 24 hours to check this thread again?


I for one can see exactly where Technohosts had their problems.

Wold you mind telling us where or what it might be

-Sqposter / Michael

As usual, nothing from Technohosts. At this moment, more than 24 hours after his message, my account isn't setup. This is Technohosts, baby...

Your account is setup on ADE. Please be patient as you just changed your dns yesterday.