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View Full Version : whis out of these is best for support system


BizB
06-19-2004, 03:40 AM
hi
i have Fantastico and would like to know which out of these is the best ?
Customer Support
- Crafty Syntax Live Help
- Help Center Live
- osTicket
- PHP Support Tickets
- Support Logic Helpdesk
- Support Services Manager

thanks

nanyo
06-19-2004, 01:17 PM
Help Center Live works best for me on live chat/support and FAQs.
And Support Logic Helpdesk works very well for tickets but Help Center Live also has that included but I would try out a few and see which ones you like best.


Nanyo

BizB
06-19-2004, 02:24 PM
thank you

outkast
06-19-2004, 02:37 PM
Help Center Live, and download this program which minimizes to tray and pops up when someone requests live support:

http://www.2webh.com/LiveHelp.exe

IntraHost
06-19-2004, 04:27 PM
Check out Cerberus at www.cerberusweb.com. Great support system!

nanyo
06-19-2004, 05:58 PM
Originally posted by BizB
thank you
You are 100% welcome! :D

BizB
06-20-2004, 04:36 AM
Originally posted by IntraHost
Check out Cerberus at www.cerberusweb.com. Great support system!

thanks but as long i have some free ones with fantastico i should try them out.
thanks any way

kufel
06-20-2004, 05:06 AM
Originally posted by BizB

- Support Logic Helpdesk



I would recommned support logic, in terms of features/flexibility/price[free!] ratio it is a great and powerful software.

nunor
06-20-2004, 05:37 PM
Deskpro is very very good.

Deskpro.com