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View Full Version : What do you think about Hostonce?


Tetsu
12-06-2001, 05:53 PM
Hello, if you are or use to be hosted by hostonce and they did not recieve your full service as they mention on there site. please post here a message what did they not give you and the loss you suffered from there host. If you are interested, I am planning to take legal action toward there company. A Class Action law suit. If you are interested please email me at seijisota@hotmail.com

Synergy
12-06-2001, 06:01 PM
What did ya expect for $5?

Tetsu
12-06-2001, 06:06 PM
i paied 60 usd. but i'm sueing them for false ads, for not having perl or cgi supported. by not having that i could not place ads to rotate, and as well some one wanted to place an ad on my network and i could not without cgi andf perl. they also said reliable. its not reliable, i have sent them email and they have replied 5 days later and some times don't reply. i request a subdomian and will not give me one. i have lost some where around 3000 usd from there service.

Tetsu
12-06-2001, 06:11 PM
please only post if it has anything with this subject okay. thanks.

Rewdog
12-06-2001, 07:02 PM
please post here a message what did they not give you and the loss you suffered from there host
That site I posted is exactly for that

Nam
12-09-2001, 06:49 PM
I've checked the WhoIs on one of Hostonce's client, totally rip off, why?

They keeps your domain hostage IF you choose free domain with them, everything from A-Z in Whois information is belong to them, totally.

Check whois of this one and you'll know what I'm talking about:

vietboards.com is registered at whois.dotregistrar.com
Registrant:
hostonce.com UNIX (VIETBOARDS-COM-DOM)
hostonce.com UNIX
64 Ferntree Gully Road
Oakleigh East, Vic 3166
Australia
95448280
95440460
domains@hostonce.com

Domain Name: VIETBOARDS.COM

Administrative Contact:
hostonce.com domains@hostonce.com
64 Ferntree Gully Road
Oakleigh East, Vic 3166
Australia
95448280
Fax- 95440460

Technical Contact, Zone Contact:
hostonce.com support@hostonce.com
64 Ferntree Gully Road
Oakleigh East, Vic 3166
Australia
95448280
Fax- 95440460

So what? this is totally cheating, although I don't know about Agreement, but if you are newbie, and want to get free domain, you are totally losing it and will never be able to switch because it's NOT your domain, what a rip off.

SI-Chris
12-09-2001, 07:39 PM
Hmm... "Unlimted Web Space, Unlimited Transfer, Unlimited POP3, $4.95 per month. "

I can't understand why you're having problems with them. :rolleyes:

311
12-09-2001, 07:43 PM
Originally posted by Tetsu
i have lost some where around 3000 usd from there service.

:eek:

Coran
12-09-2001, 08:32 PM
This post is relevant to this thread.

Unlimted Web Space, Unlimited Transfer, Unlimited POP3, $4.95 per month = Scam

Plain and simple; You got ripped off.

Tetsu
12-09-2001, 08:37 PM
okay listen, they said it had full cgi and perl, correct. my server had no such thing. that is false advertising. i have request serveral times to move me to a server with cgi and perl supported. and will not reply. as well they are not reliable and don't reply on email. Also Nam, you have no choise but to transfer your domain to them.

yeswebmaster
12-09-2001, 09:57 PM
Maybe the name should have given it away. All their customers only host 1 time with them, then they're gone! :D

AH-Tina
12-09-2001, 10:28 PM
Originally posted by Tetsu
okay listen, they said it had full cgi and perl, correct. my server had no such thing.

The fact that they "offer" unlimited bandwidth is the first clue that they aren't entirely truthful. :)

--Tina

Nam
12-10-2001, 12:56 AM
Originally posted by Tetsu
Also Nam, you have no choise but to transfer your domain to them.

If you have your own domain name and transfer to them, that is fine, just change your domain's DNS to their server.

What I was saying is, if you don't have a domain yet, and like the "Free" domain like they say, you're putting yourself in a trap. That means you stuck with them forever no matter what if you don't want to lose your domain name.

Chicken
12-10-2001, 01:22 AM
You may be able to purchase it from them, but yes, getting a free domain from a host may mean that you don't own it. Seems reasonable to me, though I also feel it is reasonable for the host to sell it to you for around $25 (give or take $10).

AH-Tina
12-10-2001, 01:33 AM
Originally posted by Chicken
You may be able to purchase it from them, but yes, getting a free domain from a host may mean that you don't own it. Seems reasonable to me, though I also feel it is reasonable for the host to sell it to you for around $25 (give or take $10).

Yes, but its also reasonable for the host to register it in the customers' name - free or not.

We do the free domains thing - but if they cancel their hosting account...we take the domain fee out of the refund. This, to me, seems to protect everyone...customer and host. Fair???

--Tina

Locutus
12-10-2001, 01:36 AM
Yep, we do the same for clients who pay yearly, then cancel their accounts.

Vortech
12-10-2001, 01:55 AM
Well ever since hostsearch started that BID thing in there search HostOnce.com has had a bid of $140 and this has been for about 3 months or more. They must be scaming the crap out of users.. LOL

Bidding Status
Rank Bid Price (CPM) Company
1 $156.00 Blue Box Internet
2 $155.00 Global Internet Solutions
3 $140.00 HostOnce.com
4 $99.00 1 Plan Host
5 $97.00 KORKSOFT, LLC


I have looked at there site then looked at there bid and go how the hell can these guys pay $140 CPM for a search for suchs a long time. Kind of nuts..

AH-Tina
12-10-2001, 01:57 AM
Originally posted by Vortech
Well ever since hostsearch started that BID thing in there search HostOnce.com has had a bid of $140 and this has been for about 3 months or more. They must be scaming the crap out of users.. LOL

Bidding Status
Rank Bid Price (CPM) Company
1 $156.00 Blue Box Internet
2 $155.00 Global Internet Solutions
3 $140.00 HostOnce.com
4 $99.00 1 Plan Host
5 $97.00 KORKSOFT, LLC


I have looked at there site then looked at there bid and go how the hell can these guys pay $140 CPM for a search for suchs a long time. Kind of nuts..

Yes, but the stupid thing is - the $140 bidder could drop their bid to $100 and have the same exact ranking! Why bid higher than you have to!?!?

--Tina

Vortech
12-10-2001, 02:08 AM
Yea i know these guys have been bidding at $140 all along. I have seen them bidding $140 when the next bid down was like $66 or $70.. I not sure why they would do that really.

AH-Tina
12-10-2001, 02:10 AM
Originally posted by Vortech
Yea i know these guys have been bidding at $140 all along. I have seen them bidding $140 when the next bid down was like $66 or $70.. I not sure why they would do that really.


Probably because they're not thinking about it. I actually emailed one guy and asked him why - he promptly dropped his bid. :D

--Tina

Asher S
12-10-2001, 02:23 AM
Ok let me ask the thread starter a question?
Exactly at what point did it seem like a wise idea to go with a host which can offer you the 'world' for $4.95? :D

~Asher.

Tetsu
12-10-2001, 05:01 PM
okay. i ask there sales people about there service. whta they have told me was amazing. too good to be true. well i tried it and found out the complete oposit of that. and now i'm sueing them for false advertising. if you have been hosted by them and want to join me in a Class Action law suit, then it will be cheaper and easier to do so.

Get-Hosted.com
12-10-2001, 05:55 PM
Although it would be nice, that is not a realistic goal at all.
Also, if you lost $3000 from their service, and you wouldn't stick around long losing money, then you shouldn't have picked a host that gives you the world for $5. Just take this as a lesson and move on. Suing someone over not providing the best service for $5/month is ridiculous in my opinion. Sorry if I came across mean, just expressing my opinion.

Tetsu
12-10-2001, 06:37 PM
yes very true. but have you heard the story about some one sueing MacDonalds for having a rats head in the buger. why that bugger was just about 2 bucks i could just get another one. thats basicly what your saying, sure thats teaching the kid to not buy buggers from macdonalds. do you think the kid should have sued them for that?

Frosty
12-10-2001, 09:09 PM
eeeewwww :eek:

I thought Mc.Donalds sells burgers.....not bugers.

Asher S
12-10-2001, 09:23 PM
Originally posted by Frosty
eeeewwww :eek:

I thought Mc.Donalds sells burgers.....not bugers.

lmao :emlaugh:

Still sueing $3000 over a small issue is ridiculous. The McDonalds thing is understandable as its about health/hygine but you yourself havent been 'compromised' in this case. Have you?

And exactly HOW did you arrive at that figure? $3k that is?

Get-Hosted.com
12-10-2001, 09:25 PM
Hmm, I think most would sue over something like that. Especially against a big company where they could gain a lot. I didn't say only because it was only $5. What do you think you would actually get from suing them? I'm pretty sure they have a statement in their TOS saying they aren't liable.

Customer agrees that it shall defend, indemnify, save and hold HostOnce.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against HostOnce.com, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns.
HostOnce.com will not be responsible for any damages your business may suffer. HostOnce.com makes no warranties of any kind, expressed or implied for services we provide. HostOnce.com disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non deliveries, wrong delivery, and any and all service interruptions caused by HostOnce.com and its employees.

So, all you have to sue them on is false advertisment, which would be very hard to win, and you would probably get your $60 back if you did. Is it really worth it over a host that gives you the world for $5?

Tetsu
12-11-2001, 01:46 AM
umm true, but i can sue them for more than 60 bucks for false ad.

Pilgrim
12-11-2001, 02:09 AM
Americans=love to sue :(

Originally posted by ^Kyo
Exactly at what point did it seem like a wise idea to go with a host which can offer you the 'world' for $4.95? :D
~Asher.

I resent that. You make it sound like all "us" $ 4.95 hosts are bad people. Without going into the discussion about it being a healthy business model or not (only time will tell) the price does not have anything to do with the level of service you get.
The level of service depends on your host and his business ethics. Not on the price.

championhost
12-11-2001, 02:50 AM
There is a saying,

"You get what you paid for"

There is no way a host can affford to give out 4.95, unlimited space and trasfer.

Get-Hosted.com
12-11-2001, 02:55 AM
Originally posted by Pilgrim
Americans=love to sue :(



I resent that. You make it sound like all "us" $ 4.95 hosts are bad people. Without going into the discussion about it being a healthy business model or not (only time will tell) the price does not have anything to do with the level of service you get.
The level of service depends on your host and his business ethics. Not on the price.

It's nothing against hosts that charge $5/month. But just hosts that charge $5/month and say they can give you the "world" for that price too.
So $5/month host is fine with realistic services.
$5/month host who offers the world is bad.

:D :D :D

Pilgrim
12-11-2001, 03:04 AM
If you put it in that context I fully agree ;)

Tetsu
12-11-2001, 09:34 AM
actually, it is, they just need a hell a lot of clients. BTW even if i dosue them for that little they will try to buy me out. having a record like that will make them a lot worse. and no one will adventually go with them anymore. oh yeah i'm not american.

Tetsu
12-14-2001, 05:08 PM
the main problem is that i send them email and they do not reply back.

yfwei
01-07-2002, 07:52 PM
Hostonce is not honest about the free domain name registration. In their website, it says

"No catches, no gimmicks - sign up for our Unlimited Hosting Plan, and not only will you get terrific hosting rates, we'll also pay for the cost of your new domain name registration. We'll keep paying it every year too, as long as you're a HostOnce.com customer! The Domain Name is yours registered in your Name! "

But they registered the domain name you paid in their name!

Registrant:
hostonce.com ourdnsinfo1 (SIGMANTRA-COM-DOM)
hostonce.com ourdnsinfo1
64 Ferntree Gully Road
Oakleigh East, Vic 3166
Australia
95448280
95440460
domains@hostonce.com

Domain Name: SIGMANTRA.COM

Administrative Contact:
hostonce.com domains@hostonce.com
64 Ferntree Gully Road
Oakleigh East, Vic 3166
Australia
95448280
Fax- 95440460

Technical Contact, Zone Contact:
hostonce.com support@hostonce.com
64 Ferntree Gully Road
Oakleigh East, Vic 3166
Australia
95448280
Fax- 95440460

Also, their customer service is horrible. They threatened to cease my account because I complained about their unstable service! What kind of company is that?

___________________________________________________-
"Dear Sir/Madam,

Thank you for contacting HostOnce.com.

Sincere apologies for this issue. This was causes by a server BIOS
error and has now been fixed by
our server technicians. Apologies for any issues this has caused you.
I have forwarded your email to the abuse department as it is not
acceptable to approach us in such
an aggressive manner - a further repeat will result in your account
being closed.

If you have any further queries, then please contact us.

If you respond to this email then please include any previous
correspondence
for quick reference.

Kind Regards

Simon Rickards
Hostonce.com Support Team"

The following is my complaint letter:

"The web server is dead again. This has been the 4th time
plus 3 mail server down in 3
weeks since I started using your service.
Give me a GOOD explanation and stop telling me about the "temporary
technical problem". If you
keep giving me this ****ty service I am asking for a refund."

311
01-07-2002, 09:47 PM
Originally posted by yfwei

Thank you for contacting HostOnce.com.

Sincere apologies for this issue. This was causes by a server BIOS
error and has now been fixed by
our server technicians. Apologies for any issues this has caused you.


How can they have any server technicians...
They are FastHost Resellers
They are lying about everything, I would get away from HostOnce as soon as possible and stay away for good. :angry:

coight
01-08-2002, 12:02 PM
We were wondering why we were getting alot of hostonce customers recently. A few clients have approached the minitry of fair trading in their states, on this issue.

Robert

jgriff64
01-08-2002, 12:26 PM
Fasthosts have not got a very good reputation for uptime and support and promise their customers unlimited space and bandwidth only to charge them large amounts for going over the limit?
Their offer for unlimited space and bandwidth seems to make their re-sellers offer the same. I feel sorry for their re-sellers but the company mentioned above seems to be taking the biscuit.
With regards for suing, move on, learn from your mistake. Many people choose the wrong hosting company. What made you choose a company like that to take care of your $3000 business?

Tetsu
01-11-2002, 12:42 AM
well if you guys are really serious about getting back at them we should start a class act law suit on them where we all sue them for our demands, and it will only cost us one lawer.