Hello,

I have just received my new server with The Planet, but some images on WHM and Cpanel appear broken

e.g.: in WHM in Account Functions >> List Accounts
the logo of cPanel under the cPanel column doesn't show (IP:2087/images/cpiconb.gif)

How can I fix this (ps: I downloaded the latest version of cPanel but still the same)

Thank you!
Alexis

search for that file on the filesystem. If you find it, WHERE you found it might be a clue to where the misconfiguration lies. If you don't find it, that's another clue.

glf/n

this is a documented problem
http://bugzilla.cpanel.net/show_bug.cgi?id=628
and is fixed as of:
9.3.0 (build 72) thats the edge version

I would just wait for the next stable version to upgrade to.

if you really miss the missing images you can do this under the
/scripts/
directory
./updatenow
./upcp --force

hope this helps

i think this is due to the missing "default" cPanel Theme. if you can get a copy, you can install it through your root WHM.

benjohngf I think you are right. How do I get a copy of the "default" theme?

You will need to ensure that the following paths are in place which theyre not when this issue arises
/usr/local/cpanel/base/frontend/default/files/images/

you may need to create "mkdir"

frontend
default
files
images

then stick the image in and refresh your browser.