I just got their email and see what it has to say:


Dear Comcast @Home Customer,

I am pleased to announce that Comcast has reached an agreement with Excite@Home,
pending approval from the Bankruptcy Court, that provides you with uninterrupted
high-speed Internet service. Comcast's first priority is to provide you
with reliable and high-quality service. This agreement also will ensure
a smooth transition from your current service to an improved, all-Comcast
managed Internet service in the weeks ahead.

Comcast High-Speed Internet will provide you with the high-speed, always-on
connection you've come to enjoy. This new Comcast service also will offer
improved reliability, customer support and features, such as "e-mail from
anywhere" with web-based e-mail and an innovative storage solution for
MP3s and photos.

We will provide you with notification and instructions on how to convert
your account to Comcast High-Speed Internet before we introduce service
in your area. In addition, Comcast will continue to provide you with regular
updates on our toll-free hotline at 1-888-433-6963 and on our website at
http://www.comcastonline.com/info.htm.

Having this agreement in place is an important piece to ensuring a smooth
transition to Comcast High-Speed Internet. We appreciate your loyalty
as a customer and apologize for any inconvenience you have been caused
in the last week. We will continue to aggressively strive to provide you
the best high-speed Internet service and support possible. Thank you for
choosing Comcast.

Sincerely,


David Juliano
Senior Vice President, Comcast Online Communications


Looks like Comcast did a good job. AT&T failed, what about COX? Rogers? Shaw?

Hmmmm

Cox and Rogers have also reached agreements, according to this article (http://www.thestar.com/NASApp/cs/ContentServer?pagename=thestar/Layout/Article_PrintFriendly&c=Article&cid=1007420523728) from the Toronto Star.

More from http://www.dotcomscoop.com/ :Canadian cable provider Rogers, Flordia-based MediaCom and Insight Communications, which provides cable service in four Midwestern states, each announced three-month transitional service agreements with Excite@Home. The deals will allow each company to utilize Excite@Home's broadband network while finding alternative solutions.

Cable companies AT&T, Charter, Shaw and Adelphia have each decided not to enter into transitional agreements with Excite@Home. All four companies are near completion of transitioning customers to new networks.

Offically Comcast Announcement:


Dear Comcast Customer:

Comcast's first priority is to provide you with the fastest, most reliable
Internet experience. In an effort to keep you informed of the latest developments,
we are writing to let you know that Comcast and Excite@Home have court
approval to continue providing you with uninterrupted high-speed Internet
service.

This agreement marks the beginning of a very exciting customer transition
to Comcast High-Speed Internet. In the coming weeks, we will send you
specific information on moving your account to our new network. All customers
will be transitioned to Comcast High-Speed Internet by February 28, 2002.

This new network is 100% managed by Comcast, so you can rest assured that
you will never again worry about the strength or stability of your Internet
provider. In addition, Comcast's agreement with Excite@Home will allow
you to continue accessing your @Home e-mail through February 2002, even
after you transition to our new product, giving you plenty of time to notify
friends, family and associates of the change to your address.

Faster than dial-up, faster than DSL*, Comcast High-Speed Internet is easier
to use and will offer new and improved features, such as access from anywhere
to web-based
e-mail, an innovative Web-storage solution for MP3s, files and photos,
as well as improved customer self-help. The new network also will provide
the platform to deliver new products like video chat, video conferencing
and second line IP telephony - faster, more efficiently and with greater
reliability.

We will provide you with e-mail notification and easy instructions on how
to convert your account to Comcast High-Speed Internet before we introduce
service in your area. In addition, Comcast will continue to provide you
with regular updates on our toll-free hotline at 1-888-433-6963 and on
our website at http://www.comcastonline.com/info.htm.

We appreciate your loyalty as a customer and apologize for any inconvenience
you have been caused through the Excite@Home bankruptcy proceedings. We
look forward to introducing you to Comcast High-Speed Internet. Thank
you for choosing Comcast.

Sincerely,



David Juliano
Sr. Vice President, Comcast Online


*Comparison is to 640K DSL.


Once it is done, means no more @Home or?

Originally posted by josephp
Once it is done, means no more @Home or? Yes, @Home is intending to shut off their network at that time.

If @Home didnt merger with Exicte and bough some companies, they wouldn't had this problem, they learned a lesson.

However, Comcast told me they KNEW that @Home will pull it's plug so Comcast started buidl its own network last year and since it's 2 months away, we are going to be on the new network.

Sounds like fun :D

I have AT&T and none of this has affected me. I was never on the @HOME network.

AT&T bought MediaOne a while a go, MediaOne was my original provider and they ran things under the RoadRunner name and when the liscence was up AT&T let us now. But I don't believe they ever switched me to @HOME.

I have not had any interruption in my service. Thank God.