hi,

I am currently having problems viewing .co.uk names with my current reseller host. However I can view .com's fine. I am from England and my ISP is Freeserve. The host that I am with has their servers with theplanet.com and my host said that Freeserve and theplanet.com don't get on well.

In the past few days I tried with another host who also uses theplanet.com's servers and I still had the same problem. Can anyone tell me if they have experienced this problem before? if so, what did you do about it.

thanks........

I have not found this problem at all and we have a few boxes at theplanet. What has your host said the problem is?

they didn't know what the problem was either so they got in touch with theplanet.com and they said they couldn't find anything wrong......:(

what's the domain name? maybe it's at the registrar?

manutdtalk.co.uk
atvxtras.co.uk
bcprofiles.co.uk
manutdtalk.co.uk
oneillium.co.uk

some are registered at the same registar and some are registered at another. Everyone else can view them apart from me.

Okay so then it's not really a problem with the host but maybe something local. Can you not see any .co.uk's? (test www.monsterhosting.co.uk this is at thePlanet).

I can see that fine

What happens when you do a tracert to those domains from your machine?

When you change DNS it requires a few things:

1) propigate through the system to resolve to the new ns

2) your local ISP also much resolve the domain give it 48hrs

If that dont work

Check your Firewall setting I have seen in a few cases where the firewall wouldnt let the customer view thier sites make sure these sites are at least listed as trusted.

Hope this helps

Regards,
Lee

can you see them through IP i.e. http://IP/~username

I had this problem several weeks ago, and it was only affecting Freeserve users in the UK, everyone else could see their sites fine.

A swift firewall upgrade seemed to solve the problem!

Regards,
Keiron