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View Full Version : Can't sign up with Aletia


DeNasio
11-30-2001, 02:34 PM
Every time I try to sign up with Aletia using my credit card, I get an e-mail with the following message:

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It was not possible for PaySystems.com to process your online order. We appologize for any inconvenience this may have caused you. Your credit card will not be charged. Below you will find order information.

<snip>

To avoid such problems, we recommend entering your billing information exactly as it appears on your credit card statement.
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But I did enter my billing information exactly as it appears on my credit card statement! Does any one have this problem?

avara
11-30-2001, 03:09 PM
It looks like your credit card somehow didn't pass PaySystem's verification process. Try ordering again, double-checking that all the information you enter is correct. You might also want to contact them about this.

Dahlia
11-30-2001, 04:33 PM
you might also want to contact your credit card company to make sure that everything is okay with your card. some credit card companies also do not like online transactions. you might have to tell them that you will be ordering something online and to let the transaction go through.

i'd be careful with trying to use the card too many times after it has been rejected by paysystems, since we once had a clients card blocked because he did this. contact paysystems too for more advice. :)

DeNasio
11-30-2001, 04:53 PM
i'd be careful with trying to use the card too many times after it has been rejected by paysystems, since we once had a clients card blocked because he did this. contact paysystems too for more advice. :)


I've tried 4 times!! Still nada! I've purchased stuff online in the past, so every thing is alright with my credit card company.

I also tried with my second credit card! Same error message.

ranger
12-01-2001, 12:16 PM
Try setting your e-mail software to Text only. You might be using HTML and maybe their computer on the other end cannot read the e-mail. I've had similar problems like that in the past and changing this set up to text only solved it.