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View Full Version : My TechnoHosts Diary


WoBber
11-30-2001, 02:09 AM
Hey Y'all !! What's UP! :D

Ok....this is gonna be a looooooooooong term thing :D (hopefully)
I know that for the past month or so, TechnoHosts has basically gotten slammed worse than ***** ever did, but I something tells me that I have a good feeling about these fellas when it gets to the dedicated plans. So I'm trying one out....Right now, I'm in a neutral position, not gonna say they rule, and I'm not gonna say they suck either. I'm basically going to keep a journal here to share with all of you on my experiences with this host through time. I know this is not a TechnoHosts forum, but it is public so if you're not interested that's ok :D, but also for the ones that read about what I intend to do with this server on the "A Question For All You Webhosting Veterans" post might be interested in my progress. I promise you all that I will be completely honest with you in everything, if TechnoHosts lives up to what they promised on their dedicated server deal, then they will get an extremely happy customer and a long term business deal, but....if they screw me over, they will with no doubt not forget that day :).

So, with that being said...I'll start off showing you guys what I'm getting:

Pentium III 1000mhz
512 megs ram
40 GB HD
1 TB Burstable Data Transfer through Globix Corporation
Win2k Adv Server w/ Hosting controller
Imail
Cold Fusion 5.0 full edition
MMS Extensions
ASP PHP MS SQL 2000
mySQL
Activeperl

Price: Special Arrangement

Site that will be initially hosted:

http://www.worldofbritney.com

WoBber
11-30-2001, 02:14 AM
November 29th, 2001

I signed a contract with TechnoHosts for a dedicated server hosted at Globix Corp. in NYC.

Excerpt:

"I Chris Gentile, an authorized agent for TechnoHosts.com, Inc. offer Ruben Garay a Pentium 3 1000 mhz 40 gig HD, 512 megs ram, 1000 gigs burstable transfer backed by a 99.99% uptime guarantee and a 30 day money back guarantee. The server will be located in a Globix colocation cage At 139 Centre Street in the heart of New York City's "Silicon Alley.” The client agrees to host only legal content on his server. The contract will be month to month and is set at X/month. TechnoHosts will provide managed services for the box, and provide 24/7365 live support over phone and/or e-mail."

Signed digitally by both parties...


That's it for now.

I know that this thread will move down and dissapear to Page 2 eventually but when I have an update I'll put it here and it will get moved up. In the meanwhile, if you guys wanna input any feedback, or while I post stuff in the future if you wanna give your opinions then go ahead.

I hope....that all goes well !!
Till next time !!

-Ruben

dektong
11-30-2001, 02:21 AM
the following comment becomes irrelevant. I have editted the necessary things ... the rest of the comment just to show you'br got a really good deal on this special arrangement

1000GB bandwith for X/mo? Hm .... I know how much Globix charges, and I can't believe they can ever offer you this deal ... So, I really hope you have a good luck with them ... So, two things came to my mind: First, their bandwith is capped at xx mbps (most probably to the switch port, at 10 mbps) in which case you may not even be able to use all your 3 mbps allocated bandwith. Second, they may have this cogent bandwith. (BTW: these two notes are not to discredit them ... I am just trying to rationalize how can somebody give 1000GB of bandwith for $350/mo, not to mention the hardware cost and M$ softwawre cost). Anyway, would you mind sharing your IP, so that we can do traceroute to your server and see how well it goes? I for sure am interested in this kind of offer, though I have my biggest doubt on this ...

Thank you for sharing your journal ...

PS: you got a nice hardware set up, but your IDE drive (and I bet it's 5400 rpm) will be the bottle neck in this setup especially if you are thinking about pushing 1000GB of data transfer/mo ... You may want to ask for 2nd HD or even SCSI even though it may cost you more money, hopefully jut one time setup fee, but I do really think it's worthed to upgrade ... just my 2 cents

cheers,
:beer:

WoBber
11-30-2001, 02:34 AM
It wasn't my intention to initially write the monthly charge there, but if I were you I would not take that as a normal price they will offer any of their other customers, the real price is of course much much more expensive, thing is, I made a deal with them and that was to do some promotion and advertising for their company on my website, mailing list and so forth. I'm also gonna help them with stuff such as designs, layout consultation and so forth, that is why I'll be getting it cheaper, that's why I called it "Special Arrangement" but.....let's forget about the price, that doesn't matter. Let's focus on the server and what they've promised, let's focus and see if they can keep what they promised. What I'm most interested in is the Uptime Guarantee and the 24/7 Customer Service.

I still do have the option of getting my money back before 30 days in case I would not be happy, so it provides me security in that sense.

And yeah, I will give y'all my I.P when I get it ! He still has to get my wire transfer....and about the H.D's, I'll ask Chris.

More to come soon......

By the way, what's Cogent bandwidth??

-Ruben

Shiekron
11-30-2001, 02:44 AM
Chris? Chris?

What? Only one person runs the show?
Jezz, because on what you are getting there it is not a game wasting hundreds of dollars on a company runned by 1 person, they can say its run by hundreds or even billions. But still look at how they were back in the past, they might drop you as flies as they did to the shared accounts. And if they can't keep shared, imagine dedicated :bawling:

Just my opinion and probably didn't make myself clear, but everyone has their own opinion.

TechnoHosts
11-30-2001, 08:53 AM
first off,

We get great prices past down to us in which we pass down to the client.

Secondly someone asked is technohosts a one-manned show and the answer is absolutely no we have several employees 24/7/365 working in shifts.

TechnoHosts
11-30-2001, 09:00 AM
ALSO,
We do not offer cogent bandwidth, our servers are in one of two data centers <both in new york area for redundancy>

(SH)Saeed
11-30-2001, 12:30 PM
WoBber, I don't mean to offend you or TH, but two questions pop into my mind..

[list=1]
Don't you think that you would be getting a little "special" treatment from a host that knows you're keeping a diary about your experience with them on a popular webhosting forum?
You mentioned a "Special Arrangement" between you and TH where you would also promote them, is this a part of that arrangement?
[/list=1]

teck
11-30-2001, 12:36 PM
Ditto. I have a feeling there may not be any negative comments in this diary. But that could also be due to excellent service. I've already read the other posts by members regarding this TH so....

WoBber
11-30-2001, 12:38 PM
Mr. Amazon,

Let me tell you something, and let me make it real clear, if you're accusing me of spamming or being a dishonest individual who is doing this to promote TechnoHosts, please think again.

Visit my website: http://www.worldofbritney.com

Does it look like I would even have time to pull those things off?
Special Arrangement because I have had deals with TechnoHosts before connected to World of Britney.com, I helped him get many clients and he used to offer me some great shared deals for my multimedia files.

Listen, straight up, I put this diary up because in case you did not read my last topic "A Question For Webhosting Veterans" I promised everybody that I was going to keep them updated on my progress with my new dedicated server. That is why I'm doing this diary.

If TechnoHosts lives up to what they promised and they offer everything they're saying I will get, then I will be a happy customer and I will have a long termn business relationship with them, but if TechnoHosts in any way screws me over or frauds me or whatever fits in there, they will not forget about me, and I assure you that.

-Ruben

Now please, I haven't even moved IN yet !! Can we please wait with all the comments etc...till after I move and start testing them out and see how they are? Because everybody is jumping into conclusions here, just wait till I move in first okay????? I'll keep you updated.

teck
11-30-2001, 12:42 PM
Originally posted by WoBber

If TechnoHosts lives up to what they promised and they offer everything they're saying I will get, then I will be a happy customer and I will have a long termn business relationship with them, but if TechnoHosts in any way screws me over or frauds me or whatever fits in there, they will not forget about me, and I assure you that.


Sounds good to me WoBber. Being a avid britney collector myself (7 gigs worth of videos), I wish you the best of luck. Let us know if anything happens :)

WoBber
11-30-2001, 12:46 PM
Dude ! Awesome ! Yeah I have about 15 CD's full of Britney MPEGS that date back from 1999 up till late 2000 !!

I used to watch them and collect them all, in fact, the videos was what made me a bigger fan cause you know, you get so into watching interviews, tv-shows about her etc....and one after the other, that you get to know so damn well !! (well, in a way).


But cool man !! Had you ever visited my site before by the way?

Anyways, I'll keep y'all updated with my progress :D


-Ruben ;)

teck
11-30-2001, 12:52 PM
OT: I probably have more videos some where. I collect all sorts of videos but my biggest collection is britney. I have like 5 different "rips" of each of her videos as well as her live performances. It's an aswesome collection. I think I lost a few CD's since they magically never returned after I lent them out :(

I don't think I've ever visited your site but after taking a quick look, it's awesome. BTW, how did you get DVD captures of the INAGNYAW?

(SH)Saeed
11-30-2001, 12:52 PM
WoBber, I did not mean to offend or accuse you of anything. It was just a general question that came into my mind when reading this thread and I'm sure oters many were thinking the same. I'm sorry if I offended you.

What do you think about my first question? Don't you think now that TH (or any other host you would sign up with that is active on WHT) knows you're going to post everything that they do here, they will give a little more attention? I think that would be a natural reaction by any webhost.

WoBber
11-30-2001, 01:01 PM
Mr. Amazon, what's up ! ok sorry if I overreacted....lol ;)

In regards to your question, yeah Chris knows about the Diary thing, as u can see he posted in this thread as well, he also asked me to not do this anymore and to have a mod delete the thread but I'm NOT going to do that, because I'm gonna keep y'all updated on my little venture with TechnoHosts as I initially promised, I think TechnoHosts will do a good job, and for that I'm optimistic, so I hope they give me what they promised cause the responsability they have on their shoulders right now is quite big, my website is no little geocities move over...

-Ruben

Unflappable
11-30-2001, 02:38 PM
<<Visit my website: http://www.worldofbritney.com

Does it look like I would even have time to pull those things off?>>

Can someone explain this statement? It sounds like it's supposed to mean that he's so busy making a Britney Spears fan site that he has time to do nothing else. Isn't that an oxymoron of sorts?

WoBber
11-30-2001, 11:44 PM
Ughh......I'll help you out man, what I meant was, check my website, see how busy it keeps me, does it look like as if I have time to come in here and make stuff up just so that TechnoHosts can get a good name or sumthin?

Anyways, I'll let you all know when I get the server, that's when the next diary entry will take place and I'll give you all the details as well, like the I.P of the box etc..

-Ruben

WoBber
12-05-2001, 09:25 PM
December 5th, 2001

Yesterday I was told by Chris Gentile, CEO of TechnoHosts that I would get my dedicated server today at 1 PM ET. I am at my computer at that time and he does not appear to be online (AOL Instant Messenger). He comes online at about 3 PM ET and wonders whether or not I have a system admin for my box, I tell him that I do, and I ask him to please deliver me the server because I had so many things in my schedule today.

He says, ok, I'm working on it. 2 hours pass and he's still working on it. A little bit more time goes by and he messages me and tells me that I will start off with 4 I.P's on the server and tells me that they are 209.11.54.120 through .124. I then tell him, but hey, that's 5 I.P's, he says "whatever, I'm in a rush". He then tells me that 209.11.54.120 will be my main I.P, he gives me the login info, I try to login and it doesn't work, I couldn't even ping the I.P. He then says "Oh, they had to reboot the box, it will work in 3 minutes". 3 minutes pass, and I say, how's everything going, is it done? He then says "Oh, the box is off, it's being moved to another rack, it was at the top before, but it will be more convenient now, give me 15 minutes". I'm like thinking, make up your mind !

I then ask him to please provide me with the Welcome E-mail where all my info should be at, and where all the contact E-mails and phone numbers are for the tech support. He says "I won't be able to do that until tomorrow morning 8 AM". I say why? He says, "personal reasons".

15 minutes pass, and he says......ok, your main I.P is now 209.11.54.125.

Unlike the others, I could actually ping this I.P, he said, ok, you may login to Terminal Services now, you will see the whole server on your screen and you have full access to it. So I do just that, but nope, it doesn't work, says "server cannot be reached", then I tell him, Man it's not working !. He says "well, I gotta go" and he puts me on with the so called "On Site Tech at Globix" who works for TechnoHosts, so he gets online and he says that he's patching the server against Nimba etc...I wait patiently while he tells me that he has 2 reboots left to do and that everything is 100% allright. He even told me he was chatting from my box.

There is one reboot left to do, and the onsite tech dissapears, and never comes back. I had also asked him before what was his shift and he said that he worked until 10 PM ET. It's now 9:00 PM ET (about 2 hours later) and the the Ontech came back on AIM and delivered the server to me. Everything seems to be ok, except that the server was supposed to come with 512 MB of RAM and a 40 GB HD and it came with 128 MB of Ram and a 20 GB HD instead, but I talked to the tech and he said he was going to add these ASAP, that he was working on another server also. The tech seemed very nice, very professional.

Chris had also told me the server had been opened last week, and it had gone through intense burn ins or whatever you call it, but according to the tech the box had been opened up this morning, and the software still needed to be installed (like the MySQL, PHP, Coldfusion and all that stuff...)

I just wish people could tell the truth and be honest you know? Cause it tends to be so hard to know who's telling the truth and who is not......

I do have my 30 day money back guarantee and the "If your server is not up 99,99% you don't pay" guarantee.

Today had it's up and downs but I finally got my server ;)

So as I said, I was going to be honest and tell you guys all about the progress with this company on this journal. Hopefully, I will only have good things to report on in the future.

-Ruben

WoBber
12-06-2001, 03:16 PM
December 6th, 2001

I never got any welcome e-mail at 8 AM. Very, Very dissapointed. I have no contact whatsoever nor any phone numbers to the support team as promised. Today the same tech that helped me yesterday went online, I asked him for help but I was ignored.

I go to www.technohosts.com and click on the Live Helper but nobody is there. I call the TechnoHosts office and nobody answers. I call the Toll Free "Emergency" phone number (probably a UReach.com redirect) and nobody answers either.


-Ruben

teck
12-06-2001, 07:29 PM
its not looking good :(

WoBber
12-07-2001, 12:32 AM
December 7th 11:17 PM ET

I got my welcome E-mail from THCEO@aol.com.

At about 5 PM ET I go online and Chris Gentile is on AIM. I ask him why nothing has been done yet and he apologizes. He puts me through on AIM with one of his system admins, and I start talking to him. We spent about 2 hours setting everything up on the server, loading software, installing the Hosting Controller and so on. The system admin was really nice and very professional and was asking me all the time if there was anything else I needed. He gave me his phone number and where I could reach him all day long except 7 AM- 3 PM. I also asked him what would happen if the server would get problems one day at 3 AM ET and he told me that I could call him and wake him up, no problem. This system admin is a remote one, and is not an onsite for Globix, so it was not the same one I talked to yesterday.

Things still missing but that I was promised to get tomorrow:

The upgrade from 128 MB to 512 MB RAM
An additional 40 GB HD.

The installation of the Microsoft Multimedia Extensions and Real Media Server Extensions.

Confidence is beginning to get a boost.

More to come...

-Ruben

WoBber
12-08-2001, 12:08 AM
December 8th, 2001 10:53 PM ET

I have been waiting all day long to get my upgrade to 512 RAM and an additional 40 GB Hard Drive. Chris Gentile from TechnoHosts has not been online all day long and as always, nobody answers the phones at the provided TechnoHosts offices number. This is 3 days after I was promised the upgrade was going to be done that night.

I have been in contact with the remote sys admin, and he's been great, he's waiting for them to install the additional hard drive so that we can make the 40 GB HD NTFS partioned for webspace.

TechnoHosts sometimes appears to be a ghost to me...

-Ruben

WoBber
12-11-2001, 12:47 AM
December 10th 11:29 PM ET

Still no hardware upgrade, no RAM, no new HD. I talked to the onsite, he said they didn' have 7200 rpm and he had to order one overnight. They were supposed to upgrade the RAM and install the multimedia server extensions for both Windows Media and Real Media but I guess that hasn't been done yet, and hell, I can't even get onto my box anymore cause someone is in it. Since it only allows one simultaneous connection, I presume one the guys must have forgottoen to sign off. :rolleyes: .

Chris is barely online on AIM anymore, seems like he doesn't care now that I have my contacts with the people from Kikko. And by the way, yes, TechnoHosts is a reseller/partner for Kikko.com, in case you didn't know.

The remote sys admin is awesome, he's always there to help me but since he's not an onsite there's just so much he can do, and he's pissed at the situation as well.

I am seriously thinking about asking for my money back because it's been over a week since I got the server and it still isn't properly SETUP! Talk about buying time....AND MONEY.

:angry:

-Ruben

TechnoHosts
12-11-2001, 07:26 PM
I guess I'll do an entry here myself ;)

Ruben/WHT: The new 20 gig hd is in, Im being told ram is going to be A few moments longer. I apologize for the inconvenience.

Also, I'd like to express a few facts for WHT.

One, over the past few months we were having issues with our main shared hosting servers.
Two, We ended shared hosting the service in which negative things have been posted about on these forums.
Three, we our in the process of bringing in a 24-7-365 phone/live chat/email support center through an outsourced company.

We are now a new company so-to-speak, and are moving on from mistakes we made in the past, and have learned from them.

The Laughing Cow
12-11-2001, 07:52 PM
to me that sounds like a good and honest response :)

teck
12-11-2001, 08:26 PM
You still don't leave a customer hanging for a few days with no updates.

sqposter
12-11-2001, 08:50 PM
Originally posted by Unflappable
<<Visit my website: http://www.worldofbritney.com

Does it look like I would even have time to pull those things off?>>

Can someone explain this statement? It sounds like it's supposed to mean that he's so busy making a Britney Spears fan site that he has time to do nothing else. Isn't that an oxymoron of sorts?

Well, no it's not an oxymoron. I completely understand how difficult it is to run a fan / news site. And I would like to say that his is the best when it comes to news and information. Plus I have to admire his writing skills. If I had 20% of that I would be able to target the youth catagory very well.

-Sqposter / Michael

Coran
12-12-2001, 01:13 AM
Who is this Briteney Speers, anyway? Are they a Band or something??

WoBber
12-12-2001, 07:23 PM
Originally posted by Coran
Who is this Briteney Speers, anyway? Are they a Band or something??

No offense, but, what planet are you from? :eek:

To everybody else.......I'll hopefully have the next journal entry by midnight tonite (EST).

Kind Regards,

-Ruben

One Web
12-12-2001, 07:41 PM
Originally posted by Coran
Who is this Briteney Speers, anyway? Are they a Band or something??

She is the one that has that orgy video. The I'm a slave one... She use to be a little nice girl... now she is having sex in her concerts and videos.

Coran
12-13-2001, 01:18 AM
Oh, my.....You're right!!!

It is that nice blond girl that is now a Slutbag!!!

What was I thinking!!!!!

WoBber
12-14-2001, 12:01 AM
December 13th 10:37 PM

Ok...before I start, a little message to the past 2 host that replied to this topic :

You seriously did a good job showing how mature you guys are, I hope you guys don't treat or talk about your clients that way. I'd really like if you guys would respect that fact that I like her and that I'm a fan. You guys don't see me talking bull**** about your hosting company and how "slutty" it may look, or well, u get the picture, respect, respect is an important, I guess that today we learnt which hosting companies were run by 15 year olds, or similar....anyways.....


TechnoHosts:

Well, almost 7 days passed since I got "they keys" to the server and today everything was finally setup and ready to go. The problem throughout the week had been the upgrade of Hard Drive and RAM, since the original configuration just came with 128 MB of RAM and 1 20 GB HD, I asked my custom config. to be 512 MB in RAM and 2x20 GB HD's. Well, the second HD was put in the box yesterday, and today a 512 RAM module was inserted which replaced the old 128 MB RAM chip.

I do understand that this company buy the servers and they lease them as they come, that is, the 1ghz processor, the 20 GB HD and the 128 RAM, so my deal was a little special so it took some time.

Now, throughout the week since things had not been done, I've basically been screaming my ass off to Chris, yelling at him sometimes for stuff he had no control over, one thing I've noticed is that he's stayed pretty calm all the time trying to work things out, he had tried to cheer me up by promising some stuff that were gonna get done that day, but in fact didn't until the next, but, I think that since I'm a perfectionist and I seriously get a bad temper when something is not done right or as promised I don't understand how this guy puts up with me and vice versa.¨

Today I phoned the sysadmin that TechnoHosts assigned me, time was around 9-10 pm and we spoke for about 40 minutes, the sys admin really cool etc..., always asking me if I needed someting extra, or something else, all the time asking me how he was doing and what I thought he needed to improve in his service if anything. I've always liked the guy, he's cool.

Well, only one thing is left, and that is the installation of the Real Media software which he promised me he would get installed tomorrow (we'll see though). So far the server at least has been working superb, the connection is very stable, and the speed is really good. No dowtime yet except when the server needed to get the upgrades.

Now, I'll leave it here......Now I'mn gonna start transfering my big site into the new server and I will report back on all the goody stuff, and later will report how reliable and good the server is and how it will cope with the stress that will be put upon it.

I know I'm getting a kick ass deal (1.4 TB of bandwidth) since it's it's a sustained 100mbps backbone. (100 servers share 100Mbps). So perhaps sometimes you can't expect the best out of everyone. Besides, sometimes I've that I've been given very good personal service, like far more personal than other reg. hosting companies.

TechnoHosts still has so much to catch up on and so much to learn, but if they work hard for it, they will, they better make me a happy customer or else we'll see what happens ;)

-Ruben

*sorry for the disgusting spelling but it's 5 AM where I live and I am tired as hell.

Coran
12-14-2001, 01:20 AM
WoBber,

Let me attempt to explain something to you. One_Web and myself are entitled to our opinions about Britney Spears, you, or anyone else. This is a forum. We post comments here. We follow the rules. Do you see a Mod here editing our posts?

It is obvious to me that you have missed the boat on our posts. It's this thing called "humor". Maybe you should try it sometime.

It might be hard for you to imagine, but some of us, after dealing with cranky, demanding, and at times, completely irrational customers all day, come to this forum to have a laugh or two.

As for your comment about my company being run by 15 year olds; I am simply going to ignore it. You are making an uninformed, immature, and incorrect assumption.

I certainly meant you no disrespect in my comment about Britney Spears. How you translate such a comment about Britney Spears as being disrespectful to you, is a stretch, at best.

Please feel free to PM me and I will be happy to call you and discuss it man to man.

WoBber
12-14-2001, 08:01 AM
LoL, ok, this is getting off topic, but let's not talk about "immaturity" here, because the ones who started this were you guys by calling her names and insulting her.
If I'm a fan of hers and if you come and you start rambling bad words about her, it's just the same thing as if I would come to these boards and start talking bad about your hosting company or spreading rumors about you that aren't true.

Of course you're entitled to your opinions, of course you're entitled to be humoristic, but there's a fine line between making fun of somebody and sounding like a complete immature 15 year old saying the typical things that any anti-teeny bopper would say.

If I come here and I say that I'm a fan of hers, just the same way as if you would be a newbie and say that you're a fan of *****, there should be an equal respect for what each and everyone here likes, no need to go insulting or making fun of people, and I am 100% sure that all mods will agree.


-Ruben

One Web
12-14-2001, 11:22 AM
WoBber I am also a fan of Britney. Not a big fan like you that maybe think, eat, sleep, Britney, but I do like her. I dont know if you remember but I was singing one of her songs in a thread you started awhile back. But even though I am a fan there are some things that you have to admit. If she is having sex in her videos she is. Its true its there for everyone to see. She started as miss pre teen and now she is mrs girls bring your dad along with you. You have to admit that its true. Now if Britney is the sun, the moon, and the stars for you I'm sorry for saying the truth in front of you.

WoBber
12-14-2001, 11:56 AM
Ohhh...no no no......I don't let myself get dragged into the fantasy world that the record label has created inside of "Britney's world" and image, no no......and yeah, what you're saying is true, although she does NOT have sex in her videos, no need to exagerate ;).

She's not my moon, sun and heaven lol....that's what the girlfriend is for ;) I just like her music, and her personality, and I have site that supports her as an artist. If I hear someone come out of the blue and start calling her a whore just because of the image she's portraying, then I will say something :).

-Ruben

Coran
12-15-2001, 01:33 AM
Ruben,

Not to take this thread even more off topic than it already is, but I believe this issue need to be resolved.

This has nothing to do with "who started it" and has everything to do with your defensive behavior related to Ms. Spears.

You said:

"If I'm a fan of hers and if you come and you start rambling bad words about her, it's just the same thing as if I would come to these boards and start talking bad about your hosting company or spreading rumors about you that aren't true."


I have checked and you do not have any legitimate business relationship with Ms. Britney Spears or with Signatures Network, Inc.

You are dead wrong Mr. Ruben. What One_Web and I did is comment on a product of a company, Signatures Network, Inc., based out of San Francisco, Ca, with which you have no business or legal association.

What you did in return was to libel our companies.

You might want to look up the word "libel" in the dictionary. Actually, I'll do you a favor and give you the definition here:

"Libel n: action, crime, or an instance of injuring a person's reputation, especially by something written. Libel is the publication of a false statement which injures a person's business or personal reputation.

In many states there are both civil and criminal penalties for libel, so along with monetary penalties imposed in a civil case, a defendant found guilty of libel may also face a jail term in some states.

Legal fees notwithstanding, libel is not cheap. Most of the damages awarded in libel cases are general or compensatory (compensation for humiliation, grief, etc.). Since there are no limits or standards to these sorts of damages, they often surpass the $1 million mark."

Look it up yourself.

I want you to apologize immediately, in this forum, about your unfounded remarks about my company. I need you to do this immediately or my company will be forced to take legal action.

Have a nice night.

TechnoHosts
12-15-2001, 02:00 AM
I feel the need to stick up for my client in saying that you seem to be over-reacting. First off, I'm sure Rubens comments were not made with the intent to defer your conduction of business. And I'd also like to point out that he is from Sweden, and he doesnt recognize US State level law. And

WoBber
12-15-2001, 05:54 AM
Originally posted by Coran
Ruben,

Not to take this thread even more off topic than it already is, but I believe this issue need to be resolved.

This has nothing to do with "who started it" and has everything to do with your defensive behavior related to Ms. Spears.

You said:

"If I'm a fan of hers and if you come and you start rambling bad words about her, it's just the same thing as if I would come to these boards and start talking bad about your hosting company or spreading rumors about you that aren't true."


I have checked and you do not have any legitimate business relationship with Ms. Britney Spears or with Signatures Network, Inc.

You are dead wrong Mr. Ruben. What One_Web and I did is comment on a product of a company, Signatures Network, Inc., based out of San Francisco, Ca, with which you have no business or legal association.

What you did in return was to libel our companies.

You might want to look up the word "libel" in the dictionary. Actually, I'll do you a favor and give you the definition here:

"Libel n: action, crime, or an instance of injuring a person's reputation, especially by something written. Libel is the publication of a false statement which injures a person's business or personal reputation.

In many states there are both civil and criminal penalties for libel, so along with monetary penalties imposed in a civil case, a defendant found guilty of libel may also face a jail term in some states.

Legal fees notwithstanding, libel is not cheap. Most of the damages awarded in libel cases are general or compensatory (compensation for humiliation, grief, etc.). Since there are no limits or standards to these sorts of damages, they often surpass the $1 million mark."

Look it up yourself.

I want you to apologize immediately, in this forum, about your unfounded remarks about my company. I need you to do this immediately or my company will be forced to take legal action.

Have a nice night.


Woah Mr. !!!! Talk about being on a MAJOR powertrip wouldn't you say??? First of all I never said I had any business relationship with Britney Spears did I ? LoL, I'm just a fan of hers that has a site. Second, I was giving an example of an imaginative situation where as if I would come here and start insulting yours or anybody elses webhosting company just because of its looks or the way it acts. I never insulted your webhosting company, I just had a problem with your personal little harsch comments about Britney. LIGHTEN UP !!.You actually think I've given you a bad name? I think not, let's also remember that you butted into something that had nothing to do with the topic of this thread which was not even your business. Let me quote you:

"Oh, my.....You're right!!!

It is that nice blond girl that is now a Slutbag!!!

What was I thinking!!!!!"

My comment about "being run by 15 year olds" was not literally meant, it was more of a figure of speech referring to the way you just came here and called her a "slutbag" which was completely out of line an uncalled for and showed that you have no respect for certain individuals but if it offended you then I truly apologize. Our discussion here is about Britney Spears, NOT your hosting company, I seriously hope you're not thinking that people won't sign up for your services just because you called her a slutbag, cause you're putting 2 things on the table which have NOTHING to do with eachother, you might come on a board and insult hard working artists, but that doesn't mean that you don't run a kickass hosting company and that you respect all of your clients, which I'm sure you do.

Also, this is public forum, where people get to say what they want, it's also a place where opinions are shared, when you said something bad about her I said "stop doing that" although I can't stop you, you may post how much bad stuff you'd like about Britney, but I didn't go tell you I was going to go contact her label so that they could sue you for being "libel" to her, seriously I wouldn't sink that low ;).

In my opinion, it seems as if a lot of people here see WHT as the ultimate god, meaning, if someone talks bad or says a negative comment about your webhosting company here (which I didn't) then you think you're basically screwed for eternity. I talked to another host the other day that posts here, I was like "if people talk bad about you in there, why don't you leave?, don't base your business on what's said on a public board" and that person said "Leaving WHT is like trying to quit smoking".

God, Coran, you seriously need to lighten up that attitude and smile and be happy, what do you think you're trying to do with your "Watch me, I'll step over you attitude", you think that just cause I'm 19 that I don't know my rights and what stands under freedom of speech? I said nothing wrong.

I don't see a single post where I questioned your hosting company's intergrity or reliability, because I was referring to you as a person, not your hosting company.

Oh and don't you dare call Britney Spears a product again, she's a human being that has feelings and emotions just like you. She's my favorite artist and I'll stick up and support her forever.

And also, I think you did some really bad "research", Britney is not a "product" of Signatures Network Inc, they have nothing to do with her, you're wrong there ;)

Britney is part of Jive/Zomba Records and is managed by WEG (Wright Entertainment Group). Signatures Network Inc, is just a company that bought her official website from her label for 1 million dollars (if I'm not misstaken) which included the rights to sell her merchandise as well ;)

Now as a personal favor, will you please go overreact some place else or go post your offensive threats somewhere else? Go pick on other 19 year olds and threaten them to extort them for money. Because this is my TechnoHost diary, not my Britney Spears diary, thank you.

So Coran, I hope this issue has been resolved now and that we don't need to continue making a huge deal out of nothing, allright....? I respect your business, but I don't respect you for calling Britney a slut, even if you saw it as "humor", some people might actually take you classification of "humor" very personal.

And Chris, I really don't need you to stick up for me, but thanks anyways ;)

-Ruben :)

P.S: I'll have my next TechnoHosts Diary entry coming up soon !!

MattF
12-15-2001, 08:49 AM
I want you to apologize immediately, in this forum, about your unfounded remarks about my company. I need you to do this immediately or my company will be forced to take legal action.


lol.

If you have problem contact the user privately.

WoBber
12-15-2001, 12:54 PM
.....which I won't even care to respond to because as far as I'm concerned this coversation with this guy is over.

-Ruben

WoBber
12-19-2001, 10:47 PM
December 20th, 2001 10:28 PM ET

Basically the server is up and running.......there hasn't been any downtime as far as I'm concerned, except for when the server had to be rebooted.

I finally got my HD and my RAM. So that problem has been erased. I have everything that I was promised except 2 things.

1. Real Systems Server (for Real Audio/Media streaming)
I have been promised this for over a week now and they still haven't been able to install it for me. I have gotten all types of excuses such as "I can't find the CD" or "I can't find the license" or "I will get it for you tomorrow first thing" or "I'll have the guys do it for you later", but no....nada.

2. 24/7/365 E-mail and Phone Support
This has probably been the worst. I live in Sweden, and sometimes I have to be up until late hours in the morning in order to catch Chris Gentile online, or catch someone that can actually help me and actually respond to my issues. The guys from Kikkos have helped me whenever they can, asides from that I'd have to rely on the sysadmin, which is nowadays barely online, because Chris doesn't really handle any types of technical issues on the boxes, he handles the so called "business aspect" of his company. He promised me outsourced support but nothing yet. I was told to E-mail "support@technohosts.com" in case I needed an immediately problem fixed, but, I get a bounce back on that saying the E-mail doesn't exist.

So far so mediocre, because they basically make promises they can't keep, they talk a lot and they say too many things they can't or will probably never back up by actions. It's like when you are visited at home by this salesman who encourages you to buy this magnificent product and he promises you it will have this and that and with a 3 year warranty and everything, but in the end after you buy the product and the salesman leaves, you realize you didn't get what you paid for and you never hear from the salesman again.

All I'm gonna say is that it's been 2 weeks since I got the server and I still don't feel comfortable with moving www.worldofbritney.com into it. I don't know why, but I can't sense a sense of security and stability, and not because of the server, because the server runs great and it's kick ass, but more because of the way this company is run.

I just can't stand people who can't keep a deadline or a promise. And I promised him that I would be honest in my Journals and I am being completely honest, this is the way things have been.

-Ruben

zdwebhosting
12-20-2001, 09:50 AM
that sucks that they are treating you like that.

does this chris just quit caring after he recieved payment or somthing?

mbugbee
12-22-2001, 01:06 PM
Originally posted by ************
that sucks that they are treating you like that.

does this chris just quit caring after he recieved payment or somthing?

Yeah pretty much. He is the undisputed king of empty promises. I can't tell you how many times I have heard him say, "I will do it ASAP, I will do it tonight, I will do it next week" ect... reguarding my refund. And he makes mention that they no longer have shared services. Well he sold the shared accounts to ADEHost and to this day I still have no account setup with them. Its a damn good thing I moved my site before that happened.

MAtt

WoBber
12-22-2001, 01:28 PM
Yupp....He makes promises he can't keep, it dissapoints me because he gets you all excited and happy that you're finally gonna get what he promised and later he just never does it. He's kickass though as a normal friend.

He promised me the Real Server and now he's saying "that's 3rd party software and we don't support it, and it was not in our agreement", just for the record, there never was a real agreement, he said "I'll get you the agreement in 9 days" and it's been like 3 weeks since he said that.

Now I'm prolly not gonna get my Real Server, if I could just friggin get what he promised I would be happy and not need to push him all the time, he says I complain too much and that I ask too many questions, uhm....well yah??

This is him....for example...he gets on to a site that he just found 2 minutes ago that features outsourced support for hosting companies.

One minute later he tells me "Good News, tomorrow we will have this company do our support" when in fact, he hasn't even done research on it or signed a real contract.

He keeps saying he will get this and that all the time, he keeps making promises he can't keep.....I can't complain about the server, the stuff on it, and the uptime, I really can't because that has been great, but the customer service......so far.....sucks....the only contact I have with them is AIM, there is nothing else, no support E-mail, no phone, no nothing...

-Ruben

mbugbee
12-22-2001, 01:36 PM
I strongly encourage you cancel your account and get your money back. There are hosts out there that actually do what they say they will as well as send out emails announcements. My recommendation to you is to check out mchost.com, they were up more in the first month than Technohosts was in the entire 3 months I was with them.

WoBber
12-22-2001, 01:53 PM
Well......I'm getting 1 TB of bandwidth per month on this box, it's a Pentium 3 1 Ghz , 512 RAM and 40 GB HD.....and it's at Globix. I don't see any other hosting company who will ever be able to offer me a better deal.

I am just saying their customer service and support sucks so far, and they don't keep their promises, that is all.......but the box, the uptime, the speed, everything is top notch.

-Ruben

SoftWareRevue
12-22-2001, 02:24 PM
Originally posted by WoBber
. . . .it's at Globix . . . . .:agree:
I just toured that place a couple weeks ago.
Now, that's somewhere I'm jealous of anyone that has a server there. ;)

The Laughing Cow
12-22-2001, 02:38 PM
i probably sound silly- is that sarcasm? what are globix like?

SoftWareRevue
12-22-2001, 02:48 PM
Originally posted by The Laughing Cow
i probably sound silly- is that sarcasm? what are globix like? Not sarcasm.

I was really impressed with Globix.

I toured it, and among other things, there is no way for someone to touch a server that isn't supposed to.
A lot of it is accessable only if you have the right fingers on your hand.

From what I saw, and it isn't the only place I've ever seen; it is top-notch.

Anatole
12-22-2001, 03:24 PM
Note: Ruben did not ask Technohost for Real Server software when he made an arragement with them.

....

Pentium III 1000mhz
512 megs ram
40 GB HD
1 TB Burstable Data Transfer through Globix Corporation
Win2k Adv Server w/ Hosting controller
Imail
Cold Fusion 5.0 full edition
MMS Extensions
ASP PHP MS SQL 2000
mySQL
Activeperl

...

Cannot find Real Server software in the list
;)

Jedito
12-22-2001, 03:37 PM
LOL before that box can server 1 TB will become a toster!!!

WoBber
12-22-2001, 04:07 PM
Originally posted by Anatole
Note: Ruben did not ask Technohost for Real Server software when he made an arragement with them.

....

Pentium III 1000mhz
512 megs ram
40 GB HD
1 TB Burstable Data Transfer through Globix Corporation
Win2k Adv Server w/ Hosting controller
Imail
Cold Fusion 5.0 full edition
MMS Extensions
ASP PHP MS SQL 2000
mySQL
Activeperl

...

Cannot find Real Server software in the list
;)


Nope.....I just forgot to add it to the list. Real Server and MMS Extensions was one of the primary reasons why I wanted this server. I talked to Chris a long time before I acquired the server and he said MMS and Real Server would not be a problem. Anatole, one thing you should know about me is that I don't lie, I'm a very honest person, and you can ask anyone that knows me to confirm this for you.

-Ruben

mbugbee
12-22-2001, 04:14 PM
Hey as you will find out, a hosting plan is only as good as those who support it. It may be up now, but when its down it will stay down for a long long long while, try a week for me. And there is no way you will ever be able use up all that transfer.

For me it could be the best server in the entire world, but if I couldnt get a straight prompt answer on what is going on, when its going on and why its going on then I am out of there. Wouldnt you like to notified when they are rebooting or doing maintenance instead of finding out yourself and having to track one of the people down. Plus what happens when they go under and leave you just as stranded as us shared hosting clients?

RUN AND NEVER LOOK BACK
and good luck getting the money back, Chris' favorite thing to do is tell you he will and then when you confront him about it he will just log off of AIM. It never fails.

MAtt

Anatole
12-22-2001, 04:28 PM
Ruben, it's really great that you do not lie :D

I just wanted to emphasize, that in the list of goods you get for 350/mo you did not mention Real Server software, which itself may cost as much as one year of dedicated hosting at the price you've got.

And now, you complain on the company that does not give you expensive software that even was not in the list. I think that if you add another $200/mo to your current price, Technohost will give you this software (imho of course).

Do not you think you just want too much for $350?

WoBber
12-22-2001, 05:56 PM
I'm sorry, I might come off rude here? But is Chris asking you to tell me these things or?? Cause the stuff you're saying sounds just like what he has been emphasizing lately.....

Look, the price was a special arrangement because I will be doing some promo for him on my site which will lead to him getting signups.....so I don't think it would be fair to use that as an excuse for not getting what I was promised.

Bottom line is this, whether the server cost me 0 dollars or 10,000 dollars. If before you purchase a service, you decide to go for it because of all the things the host has told you it will have, including the MMS and the Real Server, and yeah, I was told they had licenses for this, and if the host promises you 24/7/365 support via Phone and E-mail and then you don't get such basic things, and you have to fight to get them and so on and so on, then we obviously have a problem.

I wouldn't be complaining if it wouldn't be because I had a picture in my mind of what I was going to get and what I was looking forward to, apart from taking a couple of weeks instead of days for me to finally get the RAM and HD, the software that I was promised did not get included either, remember, if you promise one thing, and you decide to speak out and say YES you will get it, then stick to your promises correct? Now he's saying "I'm not a tech guy, don't talk to me, talk to them" "Real was never part of our agreement, you ask too many questions" etc..etc...

I just want the stuff that I was promised, I could show you logs of where he is guaranteeing me the Real Server the next day, and the next day, again the next day, and so forth....but I won't cause I know you all believe me.

Funny thing is, Chris is awesome as a friend, but when it gets to business, hosting and so forth, he thinks about himself first, and then his clients. I don't know I mean, the only security I have is that server is safe and sound at Globix, with kickass connectivity and on a nice plan, but I happened to be one of those customers who came into the company with little knowledge of systems, and required some extra assistance, which I barely got, and I had to stay up late hours (since I live in Sweden) to wait for someone to help me, I am slowly learning everything, but what gets to me is the fact that before you pay, they promise you a bunch of things and they guarantee you this and that, and then when you pay, the chill and they buy your time by making you wait and wait, they give you excuses, broken promises, I mean, god, I could have a nervous breakdown now cause I like everything to be right, I like everything to be done in a systematic and professional way, but I guess you can't wish for everything in life huh....

-Ruben

Varun Shoor
12-22-2001, 06:11 PM
Look, the price was a special arrangement because I will be doing some promo for him on my site which will lead to him getting signups.....so I don't think it would be fair to use that as an excuse for not getting what I was promised.


I must say a host that doesnt provide what it offered or changes their decision after some time is not worth it. By seeing a good start I was somehow leaning towards technohosts (I am looking for a good dedicated solution myself) but now I have changed my mind.

Bottom line is this, whether the server cost me 0 dollars or 10,000 dollars. If before you purchase a service, you decide to go for it because of all the things the host has told you it will have, including the MMS and the Real Server, and yeah, I was told they had licenses for this, and if the host promises you 24/7/365 support via Phone and E-mail and then you don't get such basic things, and you have to fight to get them and so on and so on, then we obviously have a problem.


100% true, as I said earlier promises should be kept whenever they are made.


.... and I had to stay up late hours (since I live in Sweden) to wait for someone to help me ... systematic and professional way, but I guess you can't wish for everything in life huh....


Time zone difference is the major problem I too experience, India is like at almost 12 hour difference with US, So either I have to wake up early when I need stuff or stay up late, moving onto your second point, you cannot wish for everything in life but that scenario applies to a somewhat different situation, here you were promised stuff and you are paying for it.

I hope your problem gets solved, good luck :D

mbugbee
12-22-2001, 06:11 PM
hey if you wanna stay, then stay, but having dealt with them in the past and even presently trying to get my refund as promised I can tell you that you wont stay long. They just dont offer the kind of support everyone deserves much less a dedicated server client. I really dont care what you are paying, I am just telling you he isnt cut out for what he is trying to do.

MAtt

Anatole
12-22-2001, 06:11 PM
I do not know Mr. Chris from Technohost. I just followed the discussion and found out that you expected from Chris something he did not promise to you.

Now thousands visitors to this forum may get a bad opinion on Technohost. But it was your fault that Real Server software was not put in the list.

Umbro
12-22-2001, 06:48 PM
Originally posted by Anatole
But it was your fault that Real Server software was not put in the list.
He just told you he forgot to add it to the list and infact Chris did promise it :rolleyes:

allera
12-22-2001, 06:57 PM
Funny thing is, Chris is awesome as a friend, but when it gets to business, hosting and so forth, he thinks about himself first, and then his clients.

Business is business. When your server goes down for 12 hours because of a server problem and no one is around to help, you aren't going to say "Oh, Chris is an awesome friend, I'll just hang out until he gets around to me." You also aren't going to say "Well, my server is located at Fort Knox with the fastest and more stable connections I have ever seen, I'll just wait for someone to get back to me so the server can serve my visitors."

I'm only jumping in because I am baffled as to why you continue to keep the dedicated server with Technohosts when there are plenty of other hosts that are able to provide the server AND the support. Maybe you won't get 1 TB (heh), but I'm sure you will get your money's worth.

I guess this is what really got me to post:

I mean, god, I could have a nervous breakdown now cause I like everything to be right, I like everything to be done in a systematic and professional way, but I guess you can't wish for everything in life huh....

You shouldn't have to wish for anything when you are paying for it.

mbugbee
12-22-2001, 06:59 PM
That is exactly the point I have been trying to make.

Anatole
12-22-2001, 06:59 PM
Who knows, Umbro, who knows.....

Umbro
12-22-2001, 07:30 PM
Originally posted by Anatole
Who knows, Umbro, who knows.....
He just said he had the logs to prove it
and Ive had simillar experiences with TH

Zonk
12-23-2001, 08:52 AM
I don't know but www.f uckedcompany.com (without the space after the f) says that Globix has two months left. Any truth?

TechnoHosts
12-23-2001, 09:33 AM
I would like to strongly emphaisize REAL MEDIA was not included in our agreement. I even told this client weeks prior that I'd try my best as I didnt even know if it ran on windows. This client expects us to instal his vbulletins his websites his 3rd party software and anything else he wants. He thinks whenever vbulletin is not functioning properly we should support the software title for him. I'd like to know what some other hosts think about this. And I excitingly await the flaming post from Matt Bugbee to come about this. We have invested a fortune in a outsourced support companies and are working out a deal with Cylynx Corporation for 24/7 phone. They will be monitoring our Support Forums, help desk, emails and humanclick 24/7 so unlike depicted support will not be a problem as our team starts Monday.

Good Day

Chris

WoBber
12-23-2001, 10:31 AM
Uhm hey Chris :wavey: , Let me emphasize that there never was a proper agreement, I never got it as promised. Second of all....I was the one who installed my VBulletin, what are you talking about? I asked for support because there was something wrong (and still is) with the mail server on the box that did NOT let Vbulletin send out the welcome E-mails.

If Real Media wasn't in our agreement, then why did you keep promising it to me, why did you keep saying everyday and assuring me that I would get it installed the day after?

And about Cylynx, that sounds really really good.....you said Monday now.....let's remember that, I'll be back Monday to tell everybody here how excellent the support at TechnoHosts turned out to be.

Peace.

-Ruben

mbugbee
12-23-2001, 01:08 PM
Originally posted by TechnoHosts
I would like to strongly emphaisize REAL MEDIA was not included in our agreement. I even told this client weeks prior that I'd try my best as I didnt even know if it ran on windows. This client expects us to instal his vbulletins his websites his 3rd party software and anything else he wants. He thinks whenever vbulletin is not functioning properly we should support the software title for him. I'd like to know what some other hosts think about this. And I excitingly await the flaming post from Matt Bugbee to come about this. We have invested a fortune in a outsourced support companies and are working out a deal with Cylynx Corporation for 24/7 phone. They will be monitoring our Support Forums, help desk, emails and humanclick 24/7 so unlike depicted support will not be a problem as our team starts Monday.

Good Day

Chris

Hey you brought this on yourself. You wanna make it go away then follow through with your word for a change.

And how bout giving me and everyone else an explanation as to why you cant seem to get me the refund you promised me a month and a half ago. Im sure everyone would like to hear what you have to say about that.

Anatole
12-23-2001, 01:44 PM
I understand you, Chris. Sometimes I also get customers like this one. Its a part of our business to deal with such persons (though I prefer to deal with such persons via my managers, not directly myself) ;)

It's OK, we all understand your difficult situation...

Now, basically you have 2 options:

- purchase that $%*ing Real Server for about $3K
- let him go

What will you select?

WoBber
12-23-2001, 02:10 PM
Uhm, I'm not gonna let him waste $3,000 dollars on a Real Media server, that would be not being reasonable....

All I'm saying is that if he really can't and won't get me the Real Media software, then JUST SAY SO....don't keep me there waiting and promising and promising, that's all.

And Anatole, it seems as if you seriously have no clue about what you're talking about, I guess you haven't been through what some others have, both as clients and as hosts, and I don't care about explaining what that is, take a look at this whole diary for instance, yeah.

-Ruben

vibehosts
12-24-2001, 12:13 PM
I first talked to chris in early august. And he was always there for me to ask questions or just to talk. When I actually pai thouigh he never responded. Well I shouldn't say never maybe 1 out of 20 times. So in my opinion techno's prices are great and at first service is great but it gets worse. So thats a coment intened for chris. So chris don't stop the good service keepit going an you will have a good name.

vibehosts
12-24-2001, 04:28 PM
antole this for you.

Chris is the one that decides to talk to all customers. He says he has many support people so I don't know why he just doersn't let them take care of the support. It's him that wants to help out them.

NinthSwat
12-24-2001, 06:08 PM
Thank you, Ruben.

I am at your side! I found your dairy while thinking about signing with TH.
Thank you.

WoBber
12-24-2001, 08:04 PM
NinthSwat,

Are you going to signup with them?
Listen, to be honest with you, if we take away this whole lack of support issue, the service that is provided is very very good and stable, I mean, I've never had a problem with the box, I haven't encountered any downtime yet and the speed is very very fast.

But if you're someone that knows very little and requires a lot of support (like me, which, even if I am an ignorant at this, it shouldn't really matter, cause that's what support is for) then perhaps you should wait to sign up until they get their outsourced support team and take advantage of the 30 day money back guarantee in case there is anything you aren't happy with, Chris will refund you your money.

-Ruben

WoBber
12-26-2001, 04:22 PM
Originally posted by TechnoHosts
I would like to strongly emphaisize REAL MEDIA was not included in our agreement. I even told this client weeks prior that I'd try my best as I didnt even know if it ran on windows. This client expects us to instal his vbulletins his websites his 3rd party software and anything else he wants. He thinks whenever vbulletin is not functioning properly we should support the software title for him. I'd like to know what some other hosts think about this. And I excitingly await the flaming post from Matt Bugbee to come about this. We have invested a fortune in a outsourced support companies and are working out a deal with Cylynx Corporation for 24/7 phone. They will be monitoring our Support Forums, help desk, emails and humanclick 24/7 so unlike depicted support will not be a problem as our team starts Monday.

Good Day

Chris

I just wanted to point out that it's Wednesday, and there is still no such thing as a support team. The only support I am getting right now is from friends that know a little bit more than I do. I am also getting help from their partners Kikko.com but support from the real technohosts.......none yet.

Yesterday, Real Server was installed, although the sysadmin still hasn't gotten back to me with my username and password to log in to the administrative part of the software.

Wonder when that support team will be ready anyways...

-Ruben

sel_rahc
12-28-2001, 05:03 PM
I was with Technohosts when they were shared hosting. I am still with them now with their dedicated servers. Though the sites I have aren't nearly as large as other people's sites....
I haven't really had any problems at all. I may of had a few problems getting my sites working when I first joined them (Shared) but I was new to this and most of it was my fault anyways hehe. There was the hickup of switching from shared to dedicated and related fun from Sep 11.

But in my opinion... for what its worth... the old/new technohosts seems to be doing a great job! My sites are up and the server is running sweet as he11. :nuts: Nice network as well hehe

I'm sure things will be much better when the technical support system chris mentioned is in place.

Sorry to hear anyone is having a bad experiance with them... but I personally recommend them to anyone. :agree: :agree: :agree:

SelRahc
forwardvelocity.net
ReadOrDie.com

WoBber
01-01-2002, 08:39 PM
January 1st, 2002 5:30 PM ET

-Still no support team.
-Still no real server.

The only reason why I've been contacted by Chris lately is for him making sure that I know and reminding me that the new bill has to be paid by January 6th. I haven't been told or asked this once, but several times already. Hmm, pushy pushy.

I'm still having to ask my friends and other acquaintances (spelling) for help, since almost a month has gone by, and there's been too many broken promises, and uhm, nothing seems to be done.

Most importantly though, the server works awesome, uptime is excellent and everything is in its order, but the rest......well, you all know that already.

-Ruben

Anatole
01-01-2002, 08:52 PM
You so often call for "support team" that it seems you need another service, not a "dedicated", but a "managed" server instead. Of course, this will cost a bit, more...

WoBber
01-20-2002, 03:22 PM
:confused:

Uhm Anatole......this is the second time I will repeat this to you, the server I leased is a MANAGED server.

The uptime is good, so I guess you just can't have the best things in life in one place huh, bummer bummer....


-Ruben

Get-Hosted.com
01-20-2002, 04:08 PM
Anatole, you shouldn't be in this thread. You seem to be working for Technohosts the way you are replying, and insisting that Technohosts isn't in the wrong. If you had read his posts, you wouldn't be saying much of this because he already tells you the opposite of what you are saying. It seems the only reason you are here at all is to help make Technohosts look better in this bad situation by saying what they promised, and what they should give him for the price, even if it isn't what they promised him from the start. Asking a lot of questions doesn't make it OK to not give him what you promised, and from what I've read on WHT with Technohosts selling accounts and not paying their support people, they don't holp up their part in business deals very well.

Anatole
01-20-2002, 05:22 PM
Ha-ha-ha!

I do not work for this Technohost, I run my own company in Russia, http://www.100mb.ru

:D


But sometime we do also get customers who think it is our task to install CGIs for them (even if if they pay $7 per month). :)

This case is similiar. Managed hosting begins at $600 - $700, and you want to get all "bells and whistles" for $350?

Technohosts is just a company, that suffers from dummies, like all we do...

WoBNetworks
01-21-2002, 08:21 AM
Originally posted by Anatole

Technohosts is just a company, that suffers from dummies, like all we do...

Hahahahahahahahahahahaha.........dude, if you would just understand the irony on that one, hahaha.....*wipes tear*.

Look, I don't know how things are done in Russia but, I'm stuck with TechnoHosts because to be honest with you, I won't find another place that will give me the deal they are giving me and for that price, yet you must understand that no matter what arrangement or what price I'm paying, this guy made a bunch of promises which he kept saying he would fulfill, but didn't.

You do get kind of desperate when you purchase a dedicated server which comes with NO and let me underline NO support whatsoever.

Let me tell you something, this diary excists because Chris Gentile asked me to make it, his "hosting company" failed miserably in making the promises they made.

So going back to your quote, let me tell you, this time, the dumb people are the ones behind the counter, not the other way around.

-Ruben

P.S: I just wish things get better.....but I've lost all hope.

vibehosts
04-27-2002, 07:38 PM
I was just remembering the post about Chris now opening swiftyhost.com but him claiming to be someone called steve porter. Well if you just look at the forum which is now down because he was probably losing so many sales because it said such terrible things about the support, you can tell that this is Chris scamming more people. The reason I'm posting is to ask if anyone ever did sue Chris or get some kind of refund.

NetXL
04-27-2002, 08:41 PM
It seems "Chris" lied about a lot of things. It's hard to track him down, because we aren't sure of anything - his name, location, age.

vibehosts
04-27-2002, 08:43 PM
Exactly excellent points,

I truly believe he changed his name to Steve Porter (swiftyhost CEO) All I can say is hes a good con artists that should be locked up.

NetXL
04-27-2002, 08:51 PM
I'm not sure we should point the finger yet. Although it does look suspicious indeed. :rolleyes:

I wish I had have tried to get more info on him earlier, while he was still hanging around with his other company. The server one..

vibehosts
04-27-2002, 08:54 PM
When earlier I was speaking about many custoemrs complaining ont heir support forum they took it down 2 weeks ago and it has sai upgrade to vbulliten almost complete. Its said that for 2 weeeks! I'm guessing they dont want clients to see that. Also Chris owes me 125 bucks!

mbugbee
04-27-2002, 08:58 PM
his name is Chris Gentile, he's 15. I did get a half assed refund from him. I have his contact info if anyone needs it.

vibehosts
04-27-2002, 08:59 PM
Best thing you can do is to please post it, s everyone that needs it can have it, My lawyer wants it a lot he feels we can get rich off him scamming people.

NetXL
04-27-2002, 09:06 PM
If you don't want to post it, please PM or Email it to me/vibehosts.

vibehosts
04-27-2002, 09:09 PM
Thanks for the e-mail Matt

Asher S
04-28-2002, 01:18 PM
Uhh, what on earth is this thread doing back up? :confused:

We all know that Chris (if thats his real name) is a huge sleezebag, theif, con-artist who should be locked up in a stinky, damp, dark Turkish prison. But why pull a thread out of nowhere to discuss that topic again? :D

vibehosts
04-28-2002, 03:20 PM
Asher, I just wanted to find out if anyone got him, thats all.

XTNet
05-15-2002, 07:16 AM
15?! He's not even allowed to enter a legally binding contract.
So i'd consider your contract w/ him void/defunct.

But to take his side quickly, his hands are COMPLETELY tied, doing business with kikko myself, I have had the same experiences.

I dont think it is him as much that doesnt offer the best tech support, but kikko, who doesnt even appear to be around anymore, is awful.

Aussie Bob
05-15-2002, 09:09 AM
So I spend ages reading the thread and then there's a 4mth break. What happened to Technohosts.com?? Don't leave me hanging like this!! :eek: :)

vibehosts
05-15-2002, 03:01 PM
Technohosts is no more, back then chris claimed he sold it but obviously that was not true. He is a con master and probably started up anoth business, some say its swiftyhost and he is their ceo aka steve porter, I'm not sure the truth but honestly now just don't care

ADEhost
05-16-2002, 02:12 PM
There are a few people that know what he is doing, but until you have your fact straight and have proof, don't go publicly stating and accusing people. It's not right, and it might cause you problems in the future. even if your 99.99% sure don't. get the facts for yourself. and the proof. otherwise you'll end up with huge problems.

Mike