Hello,

iHelp is designed to help hosting companies using Plesk v2.0 to administer their
client support tickets as well as administer some of their tech duties.

Some Features include:
NO user signup - Once a user is added in plesk they use the same username and password
for the iHelp system.

Setup tech TODO list- You can setup TODO lists for individual techs
or for all your techs at one time.

Email all techs using a simple form.

Email all Plesk users using a simple form.

Setup file included for easy setup.

and more...

WHT Special Buy! - Order before December 3, 2001 and receive a 15% dicount on leased and purchased licenses! Also receive a 30% discount on purchased license with out powered by links!

Pricing as follows:
iHelp Leased License: was: $125.00 - WHT Special Price: $106.25
iHelp Pruchased License: was $225.00 - WHT Special Price: $191.25
iHelp Purchased License with out powered by: was: $650.00 - WHT Special Price: $455.00

Order now to take advantage of this special offer: https://ihelp.cwdhost.com/whtorder.php

We would like to invite you to download our fully functional demo
version by visiting our download section at: http://ihelp.cwdhost.com/download.php

If you have any questions you can contact me by:
Email: ray@cwd-solutions.com
ICQ: 126520036

Thank You,
Ray

Ray,
Great looking product. I would like to see the price lower but other than that great work!

$650 for a ticket support system?

phpjames,

$650 is for the version without the powered by links.

iHelp Support Desk Pricing is as follows:

iHelp Leased License: $125/yr
iHelp Purchased License: $225/lic.
iHelp Purchased License (without the powered by links): $650

You can also view these prices on our site at: http://ihelp.cwdhost.com/products.php

Regards,
Ray

Just what I needed, but it is too expensive.

Are you having a special sale for Christmas & New Year?

:stickout 50% :stickout

I would still like to see the price lowered a bit when they are so many good low cost or free ticket systems out there.

I would pay $50 a year and $200 for the total package.

That seems a little more reasonable. What do others think?

I would still like to see the price lowered a bit when they are so many good low cost or free ticket systems out there.

True there are alot of low cost and free support systems out there
but there are none we know of that work with Plesk database itself.

For the pricing compareing to other support desk programs seems
pretty reasonable:

WounderDesk Standard: $499 (with powered by logo)
WounderDesk Standard: $3,499 (without powered by logo)

WonderDesk SQL: $1,499 (with powered by logo)
WonderDesk SQL: $8,499 (without powered by logo)

PHP Support Desk:
Leased License: $150
Purchased License: $250

eSupport v1:
Leased License: $199
Purchased License: $349

iHelp Support Desk:
Leased License: $125/yr
Purchased License: $225

we do include 1 year unlimited updates and support with the above
pricing. The $50 year is for support and updates after the inital year.

After looking at the product pricing above as well as NONE of them
interact with Plesk, I think we are giving a good deal on our licenses.

If for some reason anyone cannot see where we are competitive
in our pricing efforts I would love to hear from you. Also if there
are features that are not included that would be beneficial to you
or other hosting companies please email me at: ray@cwd-solutions.com


Thank You,
Ray

I am personally using the iHelp desk, and anyone who thinks the price is too high, think again. This has saved us hours every day dealing with our 500 + Plesk clients. I would have paid more to get an equal product.

Well done Ray, great product.