View Full Version : would you transfer and or put new business if someone matched rackshack?
coloman 11-27-2001, 06:51 PM would you transfer and or put new business if someone matched rackshack's dedicated linux offer - but did it on a big name rack mount server class box?
how many would want to see a vendor step up to the plate on this and is there enough demand in the market to make it worth a hosts time to commit the financial resources?:confused:
netsolutions 11-27-2001, 06:58 PM I woudn't try. A lot of people out there look for the best price so they go to RackShack. However there are also a lot of people out there that want a little better quality like guaranteed uptime, unlimited IPs if justified, quality name brand servers. Just something to think about :)
multipleimage 11-27-2001, 08:58 PM I would not try to match there prices.
You have them when you need low quality services and when you need something better and more reliable you have us and a lot of other companies.
<<MOD NOTE:>>
I suggest that members think twice before even considering signing up with hosts who publicly bash competitors on the forums, without having used their services personally.
<</MOD NOTE>
inoverse 11-27-2001, 09:39 PM You have them when you need low quality services and when you need something better and more reliable you have us and a lot of other companies.
I'm fairly new to the field, and actually am very interested in better options than RackShack. MultipleImage, you state that you when someone needs something better and more reliable that they can go to you. I looked at some of your dedicated plans and you offer a RaQ that is the same, and actually lower in memory, as the one I have at RackShack.net. You also offer a Dell at the same price so I'm assuming that is about the same in comparison to a RaQ. So, can you tell how exactly your services are an upgrade from RackShack.
P.S. Your site badly needs a redesign.
multipleimage 11-27-2001, 09:50 PM we actually are not offering raq's anymore. our new site will be uploaded in a week or so. we are just waiting to move to our own facility as we will be adding several new services.
No a Dell is nothing like a Raq. The reason they are the same price is because of the special pricing we received on Dell servers.
inoverse 11-27-2001, 10:03 PM So can you tell me more about the Dell. Specifically, what makes it better than the RaQ, and also what software it comes (control panel). Thanks.
multipleimage 11-27-2001, 10:15 PM Most of our SCSI Dell's are:
Dual Intel Pentium III 1GHZ
2GB RAM
36GB SCSI HD
Running Red Hat 7.1. We have some of these that push 3mbps+ while a raq can not even push 1mbps. In fact I have never seen a raq push 200gb in a month. This is a very powerfull server.
Most of our clients run webmin as the control panel. We also offer h-sphere and cpanel.
Our site special is the following:
Intel Pentium III 1GHZ
256MB PC-133 SDRAM
18GB Ultra 3 SCSI Hard Drive
PowerApp Admin Tool
The powerapp control panel is not the best but it usally is helpfull to newbes. We will probably be moving away from it shortly however.
I have not intended this to be a sales thread I am just making comparions as requested in the previous post.
From the hardware standpoint alone most can tell these are very powerfull servers. We also offer friendly 24/7 support.
There have also been complaints on the connection rack shack uses. You can search the WHT archive for those. They use cogent bandwidth as well. They do have multiple providers however, cogent is just one of them.
I also did not say that my company is the only better company out there. There are lots that offer high quality services.
Marshall 11-27-2001, 10:46 PM Originally posted by multipleimage
I would not try to match there prices.
Are you implying that you can do so while making a profit, but won't?
You have them when you need low quality services and when you need something better and more reliable you have us and a lot of other companies.
That's not necessarily true
multipleimage 11-27-2001, 11:00 PM we may or may not be able to match those prices. but that is not the game we are in. we offer great services at great prices
and if other companies dont offer better services(myself included) then why do we have so many ppl switching from racksack saying its horrible?
driverdave 11-27-2001, 11:00 PM Just FYI
I have a raq 4 with 256MB RAM that pushes between 150-200GB/month, and maxes out (5 min average) at about 2Mbps. I have no idea if thats a physical limitation, but nothing gets slow, so I doubt it. Mostly big downloads and mesageboard (PHP/MySQL) traffic.
multipleimage 11-28-2001, 12:09 AM Originally posted by driverdave
Just FYI
I have a raq 4 with 256MB RAM that pushes between 150-200GB/month, and maxes out (5 min average) at about 2Mbps. I have no idea if thats a physical limitation, but nothing gets slow, so I doubt it. Mostly big downloads and mesageboard (PHP/MySQL) traffic.
i was talking about sustained speed not bursts. Also I suppose if there are not as many static files and mainly larger files that helps too.
coloman 11-28-2001, 12:13 AM I wonder how many servers the 9 positive reply's represents?
Also - how many people are reading but not voting that are users in that marketplace?
multipleimage 11-28-2001, 12:23 AM Originally posted by coloman
I wonder how many servers the 9 positive reply's represents?
Also - how many people are reading but not voting that are users in that marketplace?
Good questions to ask.
brandonk 11-28-2001, 12:56 AM I agree with multipleimage here - their is a difference between the lower priced providers and the higher priced. I've been with both, and I've found that regardless of what's down on paper, and regardless of what's *included* in my dedicated offer, the high priced dedicated providers are always willing to go the extra mile that most lower priced providers won't.
This is in ALMOST every case, lower priced providers have this mentality of "Your only paying $99, don't expect it all" EVEN THOUGH they will never tell you that. But this doesn't mean that Rackshack or 4Webspace are bad providers, I don't have experience with rackshack but 4webspace does a great job. But nothing like the customer service I get from Jeff @ Serverhost!
Their is a difference, and the solution for you isn't always the same as the next... But be fair to the lower prices providers, don't expect their every minute for $99/month.
netsolutions 11-28-2001, 01:04 AM Again I must bring this saying into practice
"You get what you pay for"
coloman 11-28-2001, 01:39 AM very true on expectations - that is key in getting what you think you are paying for - I had a request earlier this evening - un named of course - that said they were not interested after asking me if service was included - I said no - simple reboots for that price - they then said - well wil you in clude service - I asked - waht are you doing on the server? I can charge you by the hour and I don't care what you are doing then - I will support you as long as yo want - or i can flate rate a package for you - but I must know what the server will be doing - if it is simple web, email , dns - that is one thing - if it something much more complex - that is another and will be higher priced - he was not interested because I wouldn ot throw a price out without knowing anything. Oh well.
2Grumpy 11-28-2001, 03:02 AM Originally posted by netsolutions
Again I must bring this saying into practice
"You get what you pay for"
Er don't you use Rackshack? I know I saw a bass fishing netsolutions on the Rackshack forums this weekend complaining about needing IPs.
On the subject of this original thread, my answer is yes. As much as I have been happy with my service at Rackshack, I'm a firm believer of "never put all your eggs in one basket" and would like to have servers in other locations so if one provider goes belly up (as is all too common lately) I'd have less of a scramble getting those customers moved to new digs.
netsolutions 11-28-2001, 03:20 AM A lot of people have been asking me that so one more time...
I have a test server at RackShack
richy 11-28-2001, 06:51 AM if someone mathched rackshack in all the positive aspects i.e a datacentre like theres, the bandwidth, the server (but set up properly!!) and fibreproviders in the numbers that rs have then yes i would.
oh and netsolutions. if ya want your ips ema asksurfer@ev1.net took me 12 hours max to get mine.
jtace 11-28-2001, 12:18 PM Just an fyi, I've pushed out 500 GB in a month off a raq4i at rackshack. 1.5 Mbs sustained and peaks of up to 10 Mbs at times. Yeah a lot of big files, but still it comes down to knowing your hardware, what it can do and using it for that.
Josh
racerplanet.com
Dylan 11-28-2001, 10:23 PM If there was no setup fee involved, I would jump on the bandwagon :D
dektong 11-28-2001, 10:25 PM Originally posted by netsolutions
"You get what you pay for"
Ahh I see ... That's why we are buying/using Windows 98, right? :D
cheers,
:beer:
big_smooth 11-29-2001, 12:05 PM Originally posted by Dylan
If there was no setup fee involved, I would jump on the bandwagon :D
Amen brothah!
delemtri 11-29-2001, 09:35 PM Dabystru was reselling RackShack servers without the setup fee for a higher monthly price before, I'm not sure if he still is.
Anyway, "you get what you pay for" isn't really a good attitude. Does that mean that a higher-priced product will always yield better results? If so then I would to work for you. ;)
StarGate 12-01-2001, 06:58 AM ... I have (among others) a RaQ with them for a year now and I can only say that THEY SUCK!!! :angry:
2Grumpy 12-01-2001, 11:54 AM Originally posted by ShareFile
... I have (among others) a RaQ with them for a year now and I can only say that THEY SUCK!!! :angry:
Who? Rackshack?
Please supply some more information, what precisely has made you come to that conclusion? I'm hosted there and have a vested interest in why they would suck!
Maybe a PM if you don't want to get off topic too much.
Thanks
StarGate 12-01-2001, 08:28 PM First I have to say that I really like the guys at RackShack and we had a lot of fun. But that's the point, we had ONLY FUN.
They indeed ARE the cheapest bargain around, no doubt. In the future THEY WILL improve so they will (one day) not suck anymore.
I have a dedicated RaQ with them. I have to say up front that the RaQ is not so great as I first believed it would but that's another (endless) topic.
RS colocation (at least the old one) is outsourced so everytime there was a real prob I had to wait hours for "someone to get out there". Every time there was a REAL problem, nobody could REALLY help and in most cases (5 times) the only "solution" was to Re-OS the RaQ giving me each time over a week of extra work to restore it.
I NEVER managed to actually host serious sites on the RaQ and I have it for almost a year now. REAL cutomers would have never accepted 5 days+ downtimes. I can say that although I NEVER installed anything then from cobolt.com given updates and packages, the RaQ was roughly 10% down.... in the 300+ day I had (have) it that's indeed about 30 days.
There were much more minor issues which are so many that would have been also damaging until deadly to a hosting company relying on this RaQ.
Finally I can only say that IN MY OPINION, RackShack is NOT the right place for people who want to resell to SERIOUS and DEMANDING customers. If you want to do serious business and really fulfill the 99% uptime promise, then you should go somewhere else.
I have to add that I see changes in RS. For example the new location where the colo will be (finally) inhouse. On the other hand RS is going up like a rocket and as a trained manager and economic scientist I can only predict that things are getting worse nevertheless as sales go MUCH faster then the groth of staff and even more important, growth of their Know How.
As to me, you can be sure I know what I am talking about. I know RS and Cobalt VERY well. 3 updates (all security) on cobalt.com for the RaQ 4 are MY doing. I researched a security issue that got my attention, found/developed solutions, mailed it in report format to Cobalt and they made patches out of it.
coloman 12-01-2001, 11:46 PM OK - thanks everyone - we have hit the magic number - 20 -with a 2 to 1 response rate. We are guaging interest outside of rackshack - not going after their business. Stay tuned - you will hear about our offer very shortly. Keep checking thewebsite www.tranXactglobal.com - over the next few weeks we will roll out our offering and itwill be a limited supply (probably 20) if those go like crazy we will quickly do a follow on.
It will be Pentium based Linux offering - and yes we own our data center and have for 2 years and yes we are also profitable.
Stay tuned - in fact I think we will give the first 1 away for free!!!!!!! so sign up fast when it is released and we will announce who was the first one in.
thanks- JH
Tetraboy 12-03-2001, 11:02 AM Maybe its just me, but everyone seems to be dropping in a cogent line and saying look we offer cheap servers that match rackshacks price..... If you're just using cogent in some carrier hotel it would seem to be almost easy to offer cheap servers..
coloman 12-03-2001, 02:28 PM It is really not . look at the server - 1200 including the plesk license minimum - this will cost you 100 per month over 12 months anda minimum of 60 per month over 2 years if you are fully utilized every month - then throw in bandwidth - 50 per month minimum here (yeah I know - 30 per meg - but are you going to put your server on a connection that is 100% utilzed 100% of the time (packet loss city)) - of course youare not - so therefore your true cost is 50. Well there you have it - cost every month of 110. WOW - real easy. This does not include any facility overhead -power support etc. - wow - just jump right in !!
GAMPort 12-04-2001, 06:17 AM Funny enough I have 3 Raqs at Rackshack and they all went above 350 GB (one of them to 500 GB) last month.
At the same time Serverhost is mentioned as a quality dedicated server provider, but when I had a server with them it was one long nightmare with downtime and a connection that only worked for around 25 % randomly for 1½ months.
coloman 12-04-2001, 10:56 AM I believe your post is misplaced - you need to post that on a thread regarding Serverhost - I fail to see what that has to do with my company. We are not the same. WWW.tranXactglobal.com Please make sure you are in the right thread before posting next time. Thanks - JH
GAMPort 12-05-2001, 07:41 AM I'm actually postingin the correct thread as
brandonk commented on Serverhost.
With my comment I just wanted to point out that even what people call quality dedicated hosts are not always that great.
Please check the entire thread next time you post. Thanks ;)
iwannabe 12-05-2001, 03:34 PM Originally posted by GAMPort
Please check the entire thread next time you post. Thanks ;)
:D
coloman 12-05-2001, 04:49 PM ok - self flogging - OUCH OUCH OUCH. I did not catch it since it did not have a thread cross reference title - I will read entire threads again next time to make sure. Thanks!
GAMPort 12-07-2001, 06:17 AM hehe...just kidding. I didn't expect everyone will remember every reply to a thread and it wasn't that much related to your company...but it was there ;)
archangel777 12-07-2001, 06:54 AM Would you leave Rackshack if someone were to offer you this deal...
Dual P3 1 GHz
1 Gb Ram (expandable to 4 GB)
2 18 GB SCSI HD
2U server case
250 GB of Cogent bandwidth (95th percentile)
Price: $170 per month
Setup: $299
Bandwidth Overages: 50 cents per GB
Data Center: Top notch
Control Panel install is free, but you must provide.
No contract
First 5 days free
By the way... I don't know of anyone offering such a deal.
StarGate 12-07-2001, 09:49 AM Originally posted by archangel777
Would you leave Rackshack if someone were to offer you this deal...
Dual P3 1 GHz
1 Gb Ram (expandable to 4 GB)
2 18 GB SCSI HD
2U server case
250 GB of Cogent bandwidth (95th percentile)
Price: $170 per month
Setup: $299
Bandwidth Overages: 50 cents per GB
Data Center: Top notch
Control Panel install is free, but you must provide.
No contract
First 5 days free
By the way... I don't know of anyone offering such a deal.
I would sign up NOW NOW NOW :D :eek:
iwannabe 12-07-2001, 11:39 AM archangel777,
Are you thinking of offering this or are you hoping some host offer this?
Originally posted by archangel777
Would you leave Rackshack if someone were to offer you this deal...
Dual P3 1 GHz
1 Gb Ram (expandable to 4 GB)
2 18 GB SCSI HD
2U server case
250 GB of Cogent bandwidth (95th percentile)
Price: $170 per month
Setup: $299
Bandwidth Overages: 50 cents per GB
Data Center: Top notch
Control Panel install is free, but you must provide.
No contract
First 5 days free
By the way... I don't know of anyone offering such a deal.
NORRITT 12-14-2001, 07:59 PM still no answer? :)
Fremont Servers 12-14-2001, 08:10 PM Originally posted by archangel777
Would you leave Rackshack if someone were to offer you this deal...
Dual P3 1 GHz
1 Gb Ram (expandable to 4 GB)
2 18 GB SCSI HD
2U server case
250 GB of Cogent bandwidth (95th percentile)
Price: $170 per month
Setup: $299
Bandwidth Overages: 50 cents per GB
Data Center: Top notch
Control Panel install is free, but you must provide.
No contract
First 5 days free
By the way... I don't know of anyone offering such a deal.
This is a very good deal. :cool:
netsolutions 12-14-2001, 08:53 PM This is just my opinion but I wouldn't try to match RackShack. Let them do there cheap server service. It will catch up to them when a lot of people start coming close to that 300GB. Especially now that they are allowing adult content on their servers.
Fremont Servers 12-14-2001, 09:01 PM Originally posted by netsolutions
This is just my opinion but I wouldn't try to match RackShack. Let them do there cheap server service. It will catch up to them when a lot of people start coming close to that 300GB. Especially now that they are allowing adult content on their servers.
When that day comes, I'm pretty sure will have a way to get out.
:cool:
|