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View Full Version : phpmyadmin is showing a blank page - upcp doesnt work


John D
05-17-2004, 12:37 PM
Hey,
phpmyadmin is showing a blank page for me.
I tried doing /scripts/upcp as that worked before but just can't get it to work this time.

Anyone know a fix for this?
need it up as there is a problem with a db at the minute and vb.com support has to take a look at it - Only have shell for root on the server

Thanks
John

techmark
05-17-2004, 01:15 PM
Hi John,
try the following....

/scripts/updatenow
/scripts/upcp --force

IEH-Peter
05-17-2004, 01:22 PM
Hello John.

You can try to reinstall the cPanel in this case:

============================
root@server[~]# service cpanel stop
root@server[~]# /scripts/updatenow
root@server[~]# rm -rf /usr/local/cpanel
root@server[~]# /scripts/upcp
root@server[~]# service cpanel restart
============================

It should solve the problem.

If it still doesn't work, please reboot your server first and try to reinstall cPanel.

Thanks.

John D
05-17-2004, 01:26 PM
Hey,
Sorry my title might be confusing, I meant using /scripts/upcp doesnt fix the problem of phpmyadmin showing a blank screen, but I can get cpanel to update.

I just included that because sometimes cpanel has a problem and updating it brings phpmyadmin back to normal

Thanks though :)
John

IEH-Peter
05-17-2004, 01:43 PM
John, please check the permissions on /usr/local/cpanel/lib and try to chmod this directory to 755 to see if it fixes the problem.

Do you have GD 1.8 or older version installed on your server? If so, you need to update it to 2.0.12 or latest version because we heard the old GD 1.8 version caused "the blank page" problem on phpMyAdmin.

By the way, you should reinstall cPanel because it solved a lot of problems for me.

Thanks.

John D
05-17-2004, 02:23 PM
Tried both of those suggestions but neither worked.
Tried all version of cpanel now and none are effecting it

IEH-Peter
05-17-2004, 02:37 PM
Originally posted by John D
Tried both of those suggestions but neither worked.
Tried all version of cpanel now and none are effecting it

Did you reinstall the cPanel on your server?

John D
05-17-2004, 03:08 PM
I don't really want to do that, have been having a lot of problems on the server since Friday (new server) and I think reinstalling cpanel could bring a lot of things back.

Thanks for the suggestion and trying to help though :)
John

IEH-Peter
05-17-2004, 03:12 PM
Originally posted by John D
I don't really want to do that, have been having a lot of problems on the server since Friday (new server) and I think reinstalling cpanel could bring a lot of things back.

Thanks for the suggestion and trying to help though :)
John

Reinstalling cPanel should not cause any problem anyway.

Steven
05-17-2004, 07:32 PM
I had this exact same problem last nite, it was fixed by fixing some broken symlinks.

When you run


/usr/local/cpanel/3rdparty/bin/php


do you encounter any werid errors?

Steven
05-17-2004, 07:34 PM
Originally posted by IEH-Peter
Reinstalling cPanel should not cause any problem anyway.

If you got custom skins it could

IEH-Peter
05-18-2004, 08:30 AM
Originally posted by thelinuxguy
If you got custom skins it could

Of course, you will have to backup your custom skin before reinstalling cPanel. :)

John D
05-18-2004, 09:55 AM
thunderbolt# /usr/local/cpanel/3rdparty/bin/php
/usr/libexec/ld-elf.so.1: Shared object "libintl.so.4" not found

That's the only thing I am getting.
I don't know if my provider of the cPanel techs have changed anything in my cPanel as it was giving a lot of problems and neither could work out what was wrong for a few days - I know there was a problem with exim and I think something might have been changed in cPanel - This isn't what is causing the blank page in phpmyadmin though

Steven
05-19-2004, 11:22 PM
Originally posted by John D
That's the only thing I am getting.
I don't know if my provider of the cPanel techs have changed anything in my cPanel as it was giving a lot of problems and neither could work out what was wrong for a few days - I know there was a problem with exim and I think something might have been changed in cPanel - This isn't what is causing the blank page in phpmyadmin though

that is the reason you are having htis issue. i did a symlink to libintl.so.6 -> libintl.so.4 and it fixed the issue. CPANEL uses an internel php setup off of apache. this is why you are having this error.

John D
05-20-2004, 04:31 AM
I will check that today to see if that is the problem.
As a temp solution I installed phpmyadmin outside cpanel and it worked.
Tried the same thing in the folder its meant to be in for cpanel, and still got the same problem.

Thanks for all the help, hopefully this will get it working for cPanel :)

John

Steven
05-20-2004, 09:48 AM
Originally posted by John D
I will check that today to see if that is the problem.
As a temp solution I installed phpmyadmin outside cpanel and it worked.
Tried the same thing in the folder its meant to be in for cpanel, and still got the same problem.

Thanks for all the help, hopefully this will get it working for cPanel :)

John


That is becuase the php installation cpanel uses is not working.