I found out that one of my client is running IRC bot , should I terminate the bot ? Close the account ? or just leave it ? do you allow your client to run irc bot in your server ?

This is definitely not allowable at almost any host. You should kill the bot and change the permissions on the executable. Then inform the client that it is against policies, and if it happens again, you will terminate the account.

Matt Lightner
mlightner@site5.com

If you haven't dealt with bots in your terms of service, you might want to do so. It's easier to enforce policies that are up front and in writing. As a client I'd be more irked by a host who simply said something was against their policy versus a host who pointed to a written TOS that I had violated. I'm not saying that you should allow bots, but rather that you need a good TOS to make your job easier when you discover things like this.

-Joe

I agree with the above. If you don't have it in your TOS and/or this is a first offense (and isn't spam, adult content, or anything illegal) let the account stand, but kill the bot. Make sure to add it into the TOS and explain to the customer it's against policy and then direct them to your Terms of Service. DO NOT lie about just adding it. Tell them it was an overlooked concern and needed to be added in. You do Webhosting, not IRC hosting.

There is a simple solution to this problem. Make a shell script like this:

#!/bin/bash
killall HUP eggdrop
killall HUP emech
killall HUP psybnc
killall HUP ezbnc

Now chmod the script 755 and put it on cron so that its run every so often. This will eliminate most of the irc-related garbadge.

im sorry, but dosent HUP restart the procses?

Originally posted by davidb
im sorry, but dosent HUP restart the procses?
no

if i see someone running a ircbot, i kill the bot and call the client, does he'she do it again, the account will be terminated...that simple... ircbots are attrackting nasty DoS attacks, and the last thing i want is a DoS attack ofcourse :)

I always thought that the HUP signal told the process to die and restart with the same process ID.

Not that the program would necessarily obey, because it might not be programmed to.

My old ISP (which will remain nameless) had shell servers on the network. As a result, the server was getting taken down and so on. However, recently they moved to a new 100MBit connection, but it still doesn't seem to help. I guess 1 of two things:

[list=1]
The servers are just extremely unlucky
the upstream ISP is not a stable connectivity provider (WorldCom Canada)
[/list=1]

However, with the ISP i'm with now, while they do allow eggdrops, they are much better about it at keeping them under control.

Originally posted by vegs
I found out that one of my client is running IRC bot , should I terminate the bot ? Close the account ? or just leave it ? do you allow your client to run irc bot in your server ?


ACK! Shut it down ASAP. :eek:

You should have that in your TOS. See ours, for reference:

http://www.affordablehost.com/tos.html

--Tina

Originally posted by AffordableHost



ACK! Shut it down ASAP. :eek:

You should have that in your TOS. See ours, for reference:

http://www.affordablehost.com/tos.html

--Tina

In closing, BOTS ARE BAD FOR BUISNESS!