I have registered a few domains with alldns.com long time ago. Recently I want to change DNS server for a some of them to mydomain.com, but after entering ID, I got auto response email says invalid customer ID. I've emailed them, phoned them so many times. Nobody cared to answer, all I got is auto response: "somebody will contact you within 24hours". Now I'm so mad at them but have no way to change my domain server, what can I do???

Speaking of domain names, do any of you know what is the value of 3 letters name? (i.e xyz.com)

P.S sorry if I've post in wrong forum. Please let me know.

XYZ.COM

I would say $2000

:)

I'm really, really leery of some of these secondary name registrars. I had a similar problem with another such outfit... I e-mailed, I faxed, I phoned -- zero response. I finally wound up abandoning the domain name.

Maybe sticking to dealing with NetworkSolutions.com isn't such a bad idea... at least you're reasonably certain they'll still be there six months from now. (I hope.)

etLux, not all of them like that, I'm using weblaunching.net from Tucows and very happy, NetworkSolutions is second worst of all, jeez, they think people are so crazy paying $35 while tons of other give the average of $15? change DNS and other using email form? totally suck.

This guy I'm dealing with right now, http://www.alldns.com is pain in the azz, $12.75 was good at that time. I can't give up because there are about 5 good ones (appraisal from $2000-$4000) among 30 I've registered. Just hope anybody can help me find a way to wake them up, darn.

Undoubtedly true, Nam -- they can't all be that bad, surely. But it does raise an interesting question. When one of these services decides to go belly up, or just not respond -- what, exactly, is the recourse?

I wonder if the Goddess Annette form http://www.HostMatters.com would be able to field a reply to this one?

[Edited by etLux on 10-25-2000 at 09:48 AM]

Good question, etLux :).

DynastyHost, I don't own xyz.com, it was just an example. But I believe the owner of that one might sell it at least $15,000 if he meet the right buyer.

I bet you can't find any, ANY four-letter (i.e abcd.com) domain name dot com which available. Therefore, 3 letters is even more valuable. Just my opinion :). Btw, I've just checked that one, the owner claimes that he won't sell it even with 6 figures.


[Edited by Nam on 10-25-2000 at 10:33 AM]

Nam all you need to do is add a number to 3 letters and there are still plenty out there to be had.
if you do a whois on the 4 letter .coms you will find most them redirect to a parking spot. What is going to happen to the .coms when they open up another slew of .xxx letters. You still need to put . something in the url so what difference does it make whether it is .com or .xxx.

Right now someone looking for a host might try host.com to see what comes up but in the future someon might just type in host and netscape or ie will just pop up a list of all of them wih host.* and probably in alphabetical order or whatever.

Why can't any help me how to deal with this company??? How about filled a complaint to Better Business Bureau, which I don't know how to proccess. I can't stand with their deaf anymore. Please, please help :(.

gthorley, I got you points, as I've said, it was just my opinion (and I'm not a domain seller, it's just for fun). Still, if big guys want to have popular website, they don't want their domain mix btw number and letter or dot net. Authorize.net had to change to Authorizenet.com just because of dot com ending. Who says .xxx doesn't matter? it's matter to me.

Here's what I'd do:

Take the contact list (at http://www.alldns.com/contact_us/ ) and fire off an email to every address on that list. No response? Again. And again. Until someone got a clue.

I'd call a couple of times, but if they're like some others, they'll never answer the phone, so why bother?

Continued non-responsiveness would drive me to BBBOnline (at http://www.bbbonline.org/ ). And then to what appears to be the parent for all that mumbo-jumbo they have on their "about us" page:

I've removed this, as I see that this may not be the right parent company. If I can find it, I'll post another message with their info.


Now, the other part. What happens when a registrar goes the way of the dodo? In a best case scenario, the registrar would acknowledge the fact that they are dropping out and would make arrangements for the transfer of held domains to another registrar. In a worst case scenario, there would be nothing customers could do but file complaints with the appropriate agencies and/or start bombarding ICANN with complaints for accrediting them in the first place.



[Edited by Annette on 10-25-2000 at 08:30 PM]

Go to Dotster.com, click on "Long-Term Pricing," click on "Transferring a domain name," Belly up $15 and dump that other company.

Just a thought...