Well, in our Greenville office, we had @Home (@Work, actually) cable based Internet service. We were extremely happy with the speed for the price. But, since @Home is now Chapter 11, our Cable provider, Charter, came out and switched us over to Charter Pipeline. The new modem didn't actually link up with their system for about 12 hours, and after it finally did, I'm not sure I'm that impressed. MSN Speedtest was only about 112K, whereas with the old modem it was much faster (off the chart most of the time). Anyone else have a similar experience, or know of any tricks I can use to speed things up?

I will call them and tell them that you are now getting a slower speed and when you asked for the service it was because you wanted the speed from before. Tell them to lower the price or get you on the next level up since they do offer a higher speed but its like 2x the price.

I am a little worried myself, Over the next 30 days Comcast will be taking over from @home, Apparently they are switching some folks over right now, but I will be interested to see how it all works out. Too bad for @home, but it was inevitable, let's face it bandwidth costs money, you can't sell 1.5Mbps at $39.95 a month and be successful. People are too savvy now and use way too much bandwidth to keep it at that price.

Originally posted by smartbackups
I am a little worried myself, Over the next 30 days Comcast will be taking over from @home, Apparently they are switching some folks over right now, but I will be interested to see how it all works out. Too bad for @home, but it was inevitable, let's face it bandwidth costs money, you can't sell 1.5Mbps at $39.95 a month and be successful. People are too savvy now and use way too much bandwidth to keep it at that price.


@Home would have been fine had they gone out and looked for business customers (such as DS3 or higher connectivity, co-location, etc.) to balance the bandwidth used by their residential customers. In fact, had they done that, they could have kept the majority of the traffic on their network, which lowers costs. They were just slow to market on the business side of things, or didn't put enough effort forth on the marketing of their business services. I guess they thought that venture capital would flow freely and that the stock market would be good for years to come, and didn't figure it was necessary yet.... too bad, they could have been a great company.

I'm over in Canada we started with Rogers@home Rogers what bought out by Shaw and now we are on shaw. Shaw has upgraded to there own stuff since @home went chapter 11 but it's sweet faster then b4!

Im on @Home right now, but my cable provider is comcast. I havent heard anything from them about getting swtiched to a new provider, so hopefully they will get moving. Seems to me like the connect speeds have been slower than normal, but that just may be because of conditions of the line. I talked with a comcast guy, and he said that comcast was thinking about dividing up the access so that each region would have personal lines. This way all the comcast customers wont be sharing one oc-12 line. Then, like half of a state would be sharing an oc-3 or something along those lines. That still means that it would be lower access speeds, since 155MBPS (oc-12) with around 3,000 customers on it.......

Lets hope they come up with something. Maybe they will go with cogent? I mean, at this point everyone is sacrificing service to bring down the prices.

Jim