Hi,

I was looking at the Dreamcost.com - Dreamhost Admin software. Does anybody have experience in dealing with this company. Are they reliable etc.

Thanks

Anton

They have been discussed. Although I don't think anyone that has experience with them actually joined in :rolleyes:
http://www.webhostingtalk.com/search.php?s=&action=showresults&searchid=169225&sortby=lastpost&sortorder=descending

I purchased the dreamaccount software from Dreamcost.com and I can tell you to stay away. Their support is non-existant, and the product was full of bugs. I tried to get ahold of the developer Tony, sending numerous e-mails, phone calls, but to no avail. It didn't even work! Take a look at their own support forums, and see what thier members saying about how problematic support is. For a much better billing solution in my opinion check out www.modernbill.com

Yip, I agree. We bought it the other day to handle a subscription program. Likes of recurring billing and access to protected areas. But it is bug ridden, the support was ok I guess, though takes ages. Even after the fix they sent, I had to edit code by hand just to change a few simple options and it still has basic coding errors in it. We have asked for a refund and have delted from the server.

If anyone knows other good solutions, please let me know. We do host sites but it is not for that as such. Really more a membership, something that can generate pasword and add to http password list would be handy.

Thanks

Sure. Now I have to do a search to see if fourteen months is the record for thread resurection. :D

LOL ah I never even noticed, used search :-)

Originally posted by insiderhosting
I purchased the dreamaccount software from Dreamcost.com and I can tell you to stay away. Their support is non-existant, and the product was full of bugs. I tried to get ahold of the developer Tony, sending numerous e-mails, phone calls, but to no avail. It didn't even work! Take a look at their own support forums, and see what thier members saying about how problematic support is. For a much better billing solution in my opinion check out www.modernbill.com

insiderhosting,

First, I should clarify that insiderhosting seems to be discussing our other product, not HostAdmin, which is our product for web hosts.

Also, I have addressed insiderhosting's issues in another post, I will link to it so as not to spam...
http://www.webhostingtalk.com/showthread.php?s=&postid=1040922#post1040922

Originally posted by Fatty
Yip, I agree. We bought it the other day to handle a subscription program. Likes of recurring billing and access to protected areas. But it is bug ridden, the support was ok I guess, though takes ages. Even after the fix they sent, I had to edit code by hand just to change a few simple options and it still has basic coding errors in it. We have asked for a refund and have delted from the server.

If anyone knows other good solutions, please let me know. We do host sites but it is not for that as such. Really more a membership, something that can generate pasword and add to http password list would be handy.

Thanks

Fatty,

Once again, I will clarify for the community that our other product is being discussed here, not HostAdmin, which is specificly for web hosts.

Also, our support has dramatically improved since your purchase, and to prove it to you, I would be glad to offer you a complimentary copy and installation of the current version, v3.1.

If you are not entirely satisfied, then feel free to continue using your current solution. Dreamcost is doing exciting new things with HostAdmin, and the company itself has made some big changes and improvements in the past six months.

Our goal is to continue improving our customer relations, as well as our products.

Please PM me or email me with a reference to this post and your original order details to take me up on this offer.

Also, other readers may be interested to know we do offer a substantial competitive upgrade if you are currently using a competing billing solution