Hello!

Okay, I was curious to know how long does it take for DNS Information to fully resolve once you have changed it? Because my registrar stated that it would only take somewhere around 72 hours, but my host claims that it may take a week or so.

Last Friday I signed up with Aletia Hosting seeing as alot of people seemed to find their service very reliable, well ever since I have signed up my web site has been down around four times and the downtime has ranged from 3 hours to 6 hours! Very frustrating since I have never encountered such lengthy and consecutive downtime with my other hosts >_<

After contacting them, support claims that my DNS information has not fully resolved and told me to wait another week, even though I changed the DNS information five days ago, and on top of that I can't even access the Control Panel anymore >_<

I’m not too keen on waiting for too long since I may want to take advantage of that 30-day money back guarantee.

I'm so sorry if I have bored anyone, I am just terribly frustrated having never encountered something like this before! Thanks for reading ^^;

-- Ecco

I never seen a dns update that takes more than 72 hours.....

I had a problem like that before with one of my clients couldn't reach his site and it looks like a propagation thing but the truth was that there was an error in the domainname.com.db file. I'm not sure if you have the same problem but check with Aletia. I found this solution when I was frustrated and so I decided to take a look at the dns zone file .... :)

Oh?

Over here Athome updates their DNS once a week so 72hours is pretty fast for me.

So when whole the world can access a site that just opens I have to wait a couple of days more :-(

but clever guy I am I use a proxy for those cases and that eliminates this (sometimes) problem.

Yes, we've noticed that @home seems to take longer than anyone else to update.

--Tina

yeah, @home is slow at updating. sometimes i've even given thought to calling them up and giving them a good :argue:

off-topic and should be in the lounge somewhere... we use them, but we're thinking of changing per the fact that they charge for extra IPs and we'll be needing one more soon. for some reason we couldn't even get things setup with a router (i assume this is because they make you get seperate IPs per computer on the network and they might have something installed that makes it impossible to setup any other way?) so we pay $6.95/mo. extra for each IP, it's ridiculous. :bawling: if anyone knows how to setup a router through @home so we don't have to buy seperate IPs anymore and save cash, please PM me! :D

back on-topic... it really started to frustrate me that i couldn't view our clients sites by the following day. i ended up doing the proxy system myself and now recommend that avenue to our clients to check with when it appears to be taking too long for their domains to resolve. proxy i use: http://www.amegaproxy.com

A week?
They're crazy.

My Dns updates usually between 24-48 hours.

but my host claims that it may take a week or so

They have to do the whole CYA routine. People get very jumpy when at 72 hours it hasn't resolved -- and it's something that your host doesn't have control over.

Wow! Thanks for all your help! Atleast I don't feel as frustrated towards my host anymore ^^;;;; Thanks again!

-- Ecco

Yeah, updating once a week is really a long time and I really don't know why they do it this way.

A good thing to do is explain all of this on one page so your customers know and understand what is going on because we have this problem too and customers tend to get angry very quickly when a deadline (72 hours) you put on your site isn't made. We all know why this is because they (the customers that complain) simply don't know how it works and a page explaining these kind of things really helps a lot...

Ecco, I see now you understand how it works you are a lot more happier ;-) Coming here made you feel less insecure about it.

Hosts can learn a lot about reading these forums. I know I do...