Many hosts provide 99.9%, usually in 99s, their uptime gurantee. How can one determine what uptime to gurantee? What are the points that need to be considered while doing so?

Thanks, Yaser

Greetings:

Our parent company, Dynamic Net, Inc., uses the monitoring system we developed primarily for NTT/Verio's enterprise division. It includes SLA reporting, and has extremely low false positives (two false positives in four years of operation).

You could also use other monitoring systems as well such as Alertra.

Thank you.

Do you think it is good to report it online like www.midphase.com does (check their status icon). Have you had any customers ask for your uptime reports?

Greetings:

From time to time we get up time requests; we run them reports out of our system.

Since they are able to verify NTT/Verio's enterprise division (where typical customers paid $50,000 per month for managed hosting) used our monitoring system, they are ok with the reports we give them.

We do have one client where up time matters greatly, and they use our monitoring system plus two others.

Thank you.