ukwebhost
11-15-2001, 12:05 PM
Hi,
I am the Managing Director of a small successful Internet Company.
We are currently looking to expand more towards the design sector, as we are currently focused mostly towards web hosting.
We are looking for a competent individual to manage our hosting support and account set-up. In return you will get 50% of all net profits gained from our hosting service.
You will need to have good knowledge of a Red Hat Linux server, DNS, mail servers, domains, Apache and UNIX command line. Knowledge of the Plesk control panel, PHP and Perl is a plus, and experience with web hosting and email is a must.
Your job will entail:
Answering support emails from our users within 12 hours with an average response time of under an hour. Our users are used to answers within 15 minutes during working hours although are tolerant to wait up to 2 hours out of office hours. This does not mean that you have to go without sleep. Our present support technician starts at 9am and finishes at 10pm.
Setting up new accounts. Our ordering system will be programmed to send all the needed details to your company email address (minus the card details obviously). The payment system is also automated so you will not need to deal with our payment gateway. Set-up is very easy as our new server uses Plesk. We will also create a system to send new account details to users so you just have to fill out a form.
Moderation of our future discussion list. A list will soon be created where questions by users can be sent to all our users, to create a forum sent to their email address. We will just add your company email address to the list and you can assist users and join the conversations. You will basically just be showing a presence so users know that we are moderating the list. Starting conversations about web design etc would also be useful to start the conversations flowing.
Marketing of our hosting services. The more sales we get, the money you get. It is common sense that you would want to get as many customers as possible in. We will help with advertising although we recommend that you spend time advertising us in as many places as possible (we do not tolerate SPAM) when the support emails stop coming in. There are many websites, directories, search engines and offline places to do this, which will bring in more clients.
Our 200+ clients are laid back and have a wide range of skills, from Internet first timers, to experts of the industry and e-commerce site owners. Our existing support technician enjoyed his job very much and is going on to help with website design jobs in our company.
We are an equal opportunities employer and welcome any female applicants with the right skills. We will need the applicants to live in the UK and have perfect knowledge and application of the English language. We may start phone support, so the ability to accept phone calls (redirected through an national rate number and during office hours only) will be a plus.
We require you to be over 18 years of age, and not in any type of full time education. We may consider applicants in part time education although you must tell us of your situation in your application including, hours in education, type of education, qualification you are working to, if you can get to a computer during breaks, assurances that this work will not negatively effect your education.
This is ideal for anyone who is retired or unemployed, as we cannot guarantee the amount of money you will receive (depends on sales).
It would help if you use an ‘always-on’ Internet connection of some kind or toll-free Internet access as you will need to be connected to the web throughout the day.
Please send as much information about yourself and your skills to: auto305174@hushmail.com
A full CV is a plus and a long detailed application will help you in our choice.
The following information is a must:
Name, email address, home address, phone, fax, sex, date of birth, detailed list of past jobs, detailed list of skills, a list of any websites you have contributed to and information of what you have done, present state of employment, specification of the computer you will be using, internet connection type, ISP’s name, will you be able to give telephone support?
Any additional information that you deem as helpful to us would be appreciated.
The company’s identity will not be disclosed to any one apart from the successful applicant.
All employee’s receive a company email address, a personal email address and a website with domain of their choice.
You will be able to contact us at any time with questions that you cannot answer or help of some kind.
All employee’s within the company work from home and are trusted to work the designated hours.
You will be tested for quality control and reaction times to support emails throughout your time with us.
We look forward to hearing from you.
I am the Managing Director of a small successful Internet Company.
We are currently looking to expand more towards the design sector, as we are currently focused mostly towards web hosting.
We are looking for a competent individual to manage our hosting support and account set-up. In return you will get 50% of all net profits gained from our hosting service.
You will need to have good knowledge of a Red Hat Linux server, DNS, mail servers, domains, Apache and UNIX command line. Knowledge of the Plesk control panel, PHP and Perl is a plus, and experience with web hosting and email is a must.
Your job will entail:
Answering support emails from our users within 12 hours with an average response time of under an hour. Our users are used to answers within 15 minutes during working hours although are tolerant to wait up to 2 hours out of office hours. This does not mean that you have to go without sleep. Our present support technician starts at 9am and finishes at 10pm.
Setting up new accounts. Our ordering system will be programmed to send all the needed details to your company email address (minus the card details obviously). The payment system is also automated so you will not need to deal with our payment gateway. Set-up is very easy as our new server uses Plesk. We will also create a system to send new account details to users so you just have to fill out a form.
Moderation of our future discussion list. A list will soon be created where questions by users can be sent to all our users, to create a forum sent to their email address. We will just add your company email address to the list and you can assist users and join the conversations. You will basically just be showing a presence so users know that we are moderating the list. Starting conversations about web design etc would also be useful to start the conversations flowing.
Marketing of our hosting services. The more sales we get, the money you get. It is common sense that you would want to get as many customers as possible in. We will help with advertising although we recommend that you spend time advertising us in as many places as possible (we do not tolerate SPAM) when the support emails stop coming in. There are many websites, directories, search engines and offline places to do this, which will bring in more clients.
Our 200+ clients are laid back and have a wide range of skills, from Internet first timers, to experts of the industry and e-commerce site owners. Our existing support technician enjoyed his job very much and is going on to help with website design jobs in our company.
We are an equal opportunities employer and welcome any female applicants with the right skills. We will need the applicants to live in the UK and have perfect knowledge and application of the English language. We may start phone support, so the ability to accept phone calls (redirected through an national rate number and during office hours only) will be a plus.
We require you to be over 18 years of age, and not in any type of full time education. We may consider applicants in part time education although you must tell us of your situation in your application including, hours in education, type of education, qualification you are working to, if you can get to a computer during breaks, assurances that this work will not negatively effect your education.
This is ideal for anyone who is retired or unemployed, as we cannot guarantee the amount of money you will receive (depends on sales).
It would help if you use an ‘always-on’ Internet connection of some kind or toll-free Internet access as you will need to be connected to the web throughout the day.
Please send as much information about yourself and your skills to: auto305174@hushmail.com
A full CV is a plus and a long detailed application will help you in our choice.
The following information is a must:
Name, email address, home address, phone, fax, sex, date of birth, detailed list of past jobs, detailed list of skills, a list of any websites you have contributed to and information of what you have done, present state of employment, specification of the computer you will be using, internet connection type, ISP’s name, will you be able to give telephone support?
Any additional information that you deem as helpful to us would be appreciated.
The company’s identity will not be disclosed to any one apart from the successful applicant.
All employee’s receive a company email address, a personal email address and a website with domain of their choice.
You will be able to contact us at any time with questions that you cannot answer or help of some kind.
All employee’s within the company work from home and are trusted to work the designated hours.
You will be tested for quality control and reaction times to support emails throughout your time with us.
We look forward to hearing from you.
