Hi people.

Almost about to buy my server, just making sure I have a decent support desk.

Does anybody know of a decent free or cheap support desk? It only really needs to have ticket support, as I own phplivesupport. I was told Cpanel did not have thsi function, so I am shopping round for a decent ticket system.

Thanks in Advance for al replies.

I am also wondering on a decent billing system?

(where when the user click shte pay now they are asked the do you want to register a domain or will you transfer style questions)

i think that the support forums is the best support way:)

Ok. I mainly want a ticket like system if possible.

osticket also good if you want to hide posting.

Checking it out now. Any other suggestions?

Also the billing system if anybody has it (not like clientexec, I want it where the client clicks order now, choses a packages, selects domain settings, does the paypal etc)

At fifty bucks, PerlDesk is an outstanding option.

Originally posted by Dennis
At fifty bucks, PerlDesk is an outstanding option.

Dennis,

Is true that PerlDesk uses too many resources?

Originally posted by Francisco
Dennis,

Is true that PerlDesk uses too many resources?

Not at all, an excellent program and very quick on its toes. I don't know where you heard it uses too many resources, but that's just ridiculous. It's a good starter solution. Also look into kayako.com, i think they have a very nice solution (small monthly fee) as we just migrated perldesk to kayako, but perldesk is a great way to begin.

I've used both. And I really enjoy PearlDesk over Kayako.

Why did you change?

Originally posted by Dennis

Why did you change?

I would like to know this too :)

Originally posted by Francisco
I would like to know this too :)
me too (three....whatever)

And what about the billing sys?

Originally posted by Khazun
And what about the billing sys?

paid = Client EXEC
free = php coin

Ok. Cheers.