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View Full Version : am looking into reseller package, trying to narrow down


techiecool
04-14-2004, 11:02 PM
well after much looking i realized that maybe the best bet for me is to look at reseller packages. i realized that i can host the 3 or 4 domains i want w/out worrying about adding one later. albeit i will have very low traffic, so the space is probably not the issue.

i have looked for cPanel/fantastico and AV on their email servers. i got a bunch of replies from a few companies. i have narrowed my choices to ResellersHosting and thrillhost (this price range and offerings).

Resellershosting: 700M/7G for 15.95
thrillhost: 1G/20G for 14.95

i was thinking that if i pay ~$10 to host one or two sites, i might as well pay a few bucks more and have more freedom. so any input would be nice. also anybody else i should look into? one of my main concerns is reliability, i don't want to have to look for another host for a while.

DreamHost-MikeS
04-14-2004, 11:18 PM
Thrillhost is part of the midPhase family of hosting companies, and I hold them in very high regard.

Not having dealt with Resellershosting, I would have to recommend Thrillhost.

AvailableHost
04-14-2004, 11:59 PM
I susgest you to go with www.Dathorn.com for cheap but reliable.

Mortekai
04-15-2004, 06:08 PM
I can relate to that conscern. Personally I dont want to change host period, but what is realistic is to find a host that have a longterm plan to stay in business and dont intend to sell its clients off. I also feel strongly against hosts that oversell, so make sure you check that as well before deciding.

I also think its important to get a host that listen to you and can give good support, especially if you are new to the hosting bit.

May I ask what size you are looking for in the reseller package?

techiecool
04-15-2004, 06:28 PM
Mortekai, check my original post . i don't plan to resell, i will use the space myself (or not use it all). i'd like between 500M-1G and like not to spend between $10-15. i'd like to have AV (the extra layer before it gets to me would be nice) and fantastico (i know :rofl:...noob). i hope there's no overselling. i thought thrillhost based on their boards said that they don't. i haven't yet checked resellershosting. anybody else fit the bill, Morti?

Mortekai
04-15-2004, 06:59 PM
I am sorry Techiecool, its late over here and I am multitasking :)

This is where I wish I could tell you that I could probably work something out with you, but I am still weeks away from going live with my hosting and probably 1-2 months before I get 24/7 support ready, so I will not do that.

Instead I would like to recommend citadelhost that I have been using for a while and which has always been 100% when it comes to support and service. Unfortunately they dont have fantastico....

techiecool
04-15-2004, 07:13 PM
Mortekai, thanks for the offer, but i am really down to these two. i think others could do similar, but i am weary of looking. they both look like really good hosts and i am stuck deciding between the two.

Techark
04-15-2004, 07:13 PM
Originally posted by techiecool
Mortekai, check my original post . i don't plan to resell, i will use the space myself (or not use it all). i'd like between 500M-1G and like not to spend between $10-15. i'd like to have AV (the extra layer before it gets to me would be nice) and fantastico (i know :rofl:...noob). i hope there's no overselling. i thought thrillhost based on their boards said that they don't. i haven't yet checked resellershosting. anybody else fit the bill, Morti?

No we do not oversell.

Mortekai
04-15-2004, 07:19 PM
I think both companies would be a good choice, so just go with the one that feels best. If you feel uneasy or unsatisfied down the road you can always move if necessary.

Whatever you decide for, I wish you good luck and keep my fingers crossed you will have a good experience with your new host.

PhotonVPS-Jim
04-15-2004, 07:27 PM
heard only great reviews on midphase never heard of the other one let us know which you pick and the experiences

alvinks
04-15-2004, 08:18 PM
have you emailed both companies and asked questions to see what type of feedback you get? that might help you decide.

techiecool
04-15-2004, 08:54 PM
yes, i have emailed both companies. and prompt response from both. and they answered my questions. that's the dilemna they both seem pretty good. i really don't think i could go wrong w/ either. i didn't remember to ask thrillhost if they oversold, but i think on their forums i read they don't.

Techark is always helping here at WHT. midphase-Dan was doing email support on easter sunday night (1am his time).

resellershosting offers both linux and windows which could be good i guess in the future. but then again w/ thrillhost if i like them and go quarterly then it's only $11.95 per month.

i don't know what other criteria would help in my decision. i was hoping people had experience w/ one or the other or both.

danushman
04-15-2004, 08:59 PM
I only wish I had the luxury of a holiday off :) Everyone seems to do these "take breaks" things and these "vacation" things...... Still can't figure out what they are :)

Andrew
04-15-2004, 11:20 PM
hmm...maybe those customer complaints you received when you and Zak were 'out of town' might jog your memory, perhaps?

You remember, it just happened to be the week of that big cpanel vulnerability when all those hard drives of yours failed?

danushman
04-16-2004, 03:11 AM
Andrew,

We have a staff here even when Zak and I are out of town... and as
you may remember, I came back into town early to make sure things
were taken care of properly.

My comment was meant to be humorous... I did, in fact, work Easter...

I don't need an arguement. You can't keep everyone happy but you
can sure do your best and try.

Best wishes,

Gen-T
04-16-2004, 03:25 AM
Originally posted by Andrew
hmm...maybe those customer complaints you received when you and Zak were 'out of town' might jog your memory, perhaps?

You remember, it just happened to be the week of that big cpanel vulnerability when all those hard drives of yours failed?

I remember that too. MidPhase customers were posting about not getting support, cancelled trouble tickets with no reason, and more. Very disappointing to see a company stop running just because 2 guys left town.

On the bright side though, they now have $1 hosting. :)

danushman
04-16-2004, 03:32 AM
Gen-T

I will clear this up once and for all...

We both had separate things to do in other parts of the country.
While we were gone our staff became a bit overloaded because
we had some hardware issues. The company did not stop at a
stand still, tickets were not intentionally cancelled nor can the be
cancelled as our software won't allow a ticket to be closed unless
it is handled.

It was a case of bad timing. Nothing more. You'll find we have a lot
of very happy customers on this, and other forums... And they have
been vocal in the past. Everyone has their hardware failures and there
is nothing that we could have done to prevent it.

Best wishes,

Gen-T
04-16-2004, 03:48 AM
Calm down Dan. What the heck is the problem with you and Zak?

Everytime a person says anything less-than-perfect about you guys, you get angry, and apparently now you stalk and harrass people? This is crazy. Last week Zak sends private messages to the point that I had to send him a CeaseAndDesist, and now you just sent an email to my family's address?

The ironic thing is my brother was about to sign up with you.

Listen pal, you need to step off. If we get one more pm or email from you, there is going to be a problem. This has gone too far. If you can't deal with mild, normal, every-day type posts and criticisms, then you need to get of this business.

Get a grip and calm down. Please.

Explaining why you had problems at your company is great, and I'm sure we all appreciate it, BUT sending these private messages and unsolicited emails is wrong. Very wrong.

Good day sir.

Ethical Network
04-16-2004, 09:30 AM
techiecool

Not certain if you have decided on a host to go with for a reseller package, but if you havent, I would highly recommend Bright-Byte Hosting to you - http://www.bright-byte.com/reseller.shtml

Their smallest reseller package is actually bigger then one of your above choices, and it's much cheaper. Trust me when I say they would be worth the time to check them out.

I've recommended them to people in the past for reseller packages, and never once have I heard a complaint back.

Gen-T
04-16-2004, 09:55 AM
For the record, there will not be any more problems between the midphase guys and me. I think we just got off on the wrong foot with each other, but today is a new day, and nothing else matters.

I'm not just saying this because Dan and Zak sent me a bunch of cash either. ;)

fuse1982
04-16-2004, 10:04 AM
you may want to consider Dathron, their servers are rock solid, tickets are replied at lighting fast speed.

techiecool
04-16-2004, 03:23 PM
well, emailed dathorn and bright-byte out of curiousity. over 2 hours and not a reply. both thrillhost and resellershosting replied in under 1 hour.

techiecool
04-16-2004, 10:14 PM
is it true if someone answered the following regarding overselling:
Yes, but it doesn't affect customers, just keeps prices low.

Techark
04-17-2004, 01:11 AM
Originally posted by techiecool
is it true if someone answered the following regarding overselling:

It can be true then, it can be a lie, overselling is a 2 edged sword. It can make or break a company, done right it can keep prices low done wrong it can be the death of a host.

There are many different types of overselling.
There is over selling of space
Over selling of trandfer.
Then the most dangerous overselling of the ablitly of the server.

Most host rent a box from a dedicated server company and get a 80 gig drive and 1000 gig of transfer and say if they sell 80 gig of space and 1000 gig of transfer they are not over selling, but if that box is a celeron they are oversold because chances are that server will die before it ever pushes half that spec in real usage. That is oversellig the ablity of the box, even though the host will claim they do not oversell since the data center supplies that to them.

Overselling can help keep cost down in that most users only use about 1/3rd or less of what they buy, so if you sell the part they bought but are not using again you are able to put more accounts on the box therefore increasing profit and lowering cost. But the drawback is that if people start using their alloted space and transfer then you lose money and overselling was a bad idea and cost more. This has a tendency to happen over time, with reseller accounts for sure, you will see host that are new doing this magic overselling and not realising that sites grow and what is today only using 1 gig of their 20 gig alloted can in 6 months start using 20 gigs and more. Get enough accounts doing that you are in trouble losing money and this is where new host that have not planned well have a tendency to disappear.

The other problem with too much overselling is is leads to more accounts on the same server translated into slower servers and higher loads.

So yes it is a true statement, but in reality it can be also be a lie and hurt more than it helps in end, it just depends on the host and how well they manage it.

techiecool
04-17-2004, 01:50 AM
thanks, techark. i never really understood overselling. i am one of those who probably won't use more than 1/3 of the space i may get. so i guess it's most important than that the server isn't oversold since then it would hurt the performance of my site(s). that makes sense.