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View Full Version : Server admin/support tech needed


jonmck1234
04-14-2004, 10:37 PM
We are looking for someone to be our server admin and/or tech support person.

We want a server admin that we can depend on and also people to answer the FEW tickets per day. Also, someone to be on live chat would be wonderful. We would also like someone to be able to answer our toll-free phone number when it rings (about twice per week).

We have six servers, but we really only have questions on usually 1 server or two max. We have cPanel systems with RedHat.

We need someone that can reply to the tickets in a timely manner. That means usually within minutes to an hour. Even if you don't know the answer, you would still be able to reply and let them know you are working on it.

You need to know how to use the English language very well and also be very courteous and polite.

We are looking to fill a daytime position and a nighttime position (CST).

Please let me know if you are interested.

Thanks!

buccaneerob
04-14-2004, 10:40 PM
I'm certainly interested, I'm well versed in the CPanel/Red Hat setup, and can start immediately!

Shoot me an email tech@lessthanebay.com

Thanks
Rob

Puterman
04-14-2004, 11:03 PM
I have some interest on the tech support side.

i_m_puterman [at] yahoo.com

ToOnZ - SGWHT.com
04-14-2004, 11:04 PM
Could we have a talk on AIM/ICQ : ShawnHoJH/317497819

Thanks

Pheaton
04-14-2004, 11:06 PM
Can I do oncall server administration? :D

Give me a call if you need/want my help.

jonmck1234
04-14-2004, 11:16 PM
please PM me your email addresses as well. I am not available to chat right now. thanks!

mnaumann
04-14-2004, 11:29 PM
I am very interested in the tech support oppurtunity. I am experienced in both managing trouble tickets and attending multiple live chats simultaniously. I am very patient so even the worst customer can hardly increase my stress level much and will be served in a polite way.

As I also have *some* linux admin experience I may help out in this area as well. I live in Germany so I may be available for the night shifts (depending on the time zone you are situated in). Please contact me via email at mnaumann@gmx D0T de or use one of the IMs listed in my signature. Thank you.

Pheaton
04-14-2004, 11:34 PM
I sent you my contact info.

I have experience managing servers and doing tech support for a few other companies other than what I have in my sig.

Strong references can be shown on request. :)

jonmck1234
04-14-2004, 11:40 PM
To clarify some of the messages I am getting....

We are willing to work with your schedule. However, we would like someone in the 9-5pm CST (GMT -6) shift (or close to that) and someone over night from about 11:00pm-6:00am CST (GMT -6) (or close to that).

****We are looking to pay a flat monthly rate.**** Not per ticket, etc.

linux-tech
04-15-2004, 12:16 AM
Hello,
Linux Tech Networks (http://www.linux-tech.net) can help you out. Please, feel free to contact me through any of the methods in my sig if you have any questions :)
TJW
Linux Tech Networks

AexiSolutions
04-15-2004, 03:18 AM
AexiManagement can take care of your administration needs for a low monthly fee, Please feel free to pm us for more information.

Kerry Jones
04-15-2004, 08:39 PM
We have a qualified Server Adminstrator that can take care of you. He is on call via aim and cellphone nearly 24 hours a day. If interested please review his resume.

http://www.icyhost.com/downloads/JohnB.pdf

jonmck1234
04-15-2004, 11:27 PM
Thanks for all of the responses. We are still looking, but we have received many resumes and proposals. If you think you can offer GREAT services at a great price with room for more pay as time goes on....please continue to apply. We will be meeting this week to determine who to hire. Thanks again!

jonmck1234
05-25-2004, 03:00 PM
We are opening this again...please let me know if interested in server admin and tech support positions. Thanks!

mnaumann
05-25-2004, 03:36 PM
I am still interested in this opportunity. Should I resend my docs? Please contact me via email at mnaumann@gmx D0T de or use one of the IMs listed in my signature. Thank you.