Web Hosting Talk







View Full Version : Feedback about catalog.com


christophe
10-19-2000, 01:04 AM
Hello,
I curently have a a dedicated server hosted
with rackspace. I'am very happy with their
services, the support and the reliability are
very great! But my site ask many bandwidth
(150 200 gig per month) and I need to upgrade
the hardware server each month. So I lost
many money in the setup fee and in the bandwidth.

I would like to order a new dedicated server
hosted by http://catalog.com Their prices
are very interesting and setup fee are free.

But I don't know if this compagny (catalog.com) have a good support and a good
reputation. (good reliability)

Have you some feedback about this compagny?
Where I can found some reviews about their
services?

Thanks for your help.

Ironlung
10-19-2000, 01:07 AM
Do a search for catalog.com and you will find a lot of information on them. They have been all over this site of late.

eva2000
10-19-2000, 05:23 AM
Originally posted by christophe
Hello,
I curently have a a dedicated server hosted
with rackspace. I'am very happy with their
services, the support and the reliability are
very great! But my site ask many bandwidth
(150 200 gig per month) and I need to upgrade
the hardware server each month. So I lost
many money in the setup fee and in the bandwidth.

I would like to order a new dedicated server
hosted by http://catalog.com Their prices
are very interesting and setup fee are free.

But I don't know if this compagny (catalog.com) have a good support and a good
reputation. (good reliability)

Have you some feedback about this compagny?
Where I can found some reviews about their
services?

Thanks for your help.




yeah i am exactly in the same position, currently have a dedicated server at rackspace.com which has been upgraded 3 times in 5 months and need to get a 2nd server elsewhere for bandwidth usage between 65 - 150GB/month - i have eyed catalog.com but as a newbie 24x7 support is very helpful. I am also looking at hostpro.com unmanaged servers or dedicatedhosting.com both of which have 24x7 support

webfors
10-19-2000, 07:57 AM
Like ironlung said, catalog.com has been discussed many times.

They seem to be an excellent company that listens to the needs of it's clients and potential clients. I don't think you'll be disappointed if you go with them.

cbaker17
10-19-2000, 09:57 AM
I have heard many good things about catalog, thjey even visited this forum and implemented suggestion we had.

Dexter
10-19-2000, 01:49 PM
Well christophe I recently got a redhat system from then and I've just been amazed at how great they are. I've probabbly been one of the worst clients in history but they still are friendly and helpful every time I contact them. I made them install redhat 7.0 instead of the standard 6.2, then it didn't work out(the c++ compiler turns out to be a beta version and doesn't work worth crap) so 2 days later I asked to switch back and on a sunday morning like a hour and a half after asking them they had it installed and running(all free of charge I might add!). Most of the time when I've contacted them asking questions or like yesterday when I requested additional IP addressed I got replies in under 10 minutes.

so that's 1 thumbs up from me :)

BC
10-19-2000, 06:50 PM
(see above) :)

diyoha
10-19-2000, 11:47 PM
Originally posted by eva2000.com
[QUOTE]Originally posted by christophe
i have eyed catalog.com but as a newbie 24x7 support is very helpful. I am also looking at hostpro.com unmanaged servers or dedicatedhosting.com both of which have 24x7 support
dedicatedhosting.com has been good to me so far. Lots of bandwidth and excellent support.

if you have any more questions about them I will be happy to answer them ... to the best of my ability. Your super best bet would be to visit the web site and call them.

later

David

Note: As I submit this message I ascend to the ranks of the gods!

Dexter
10-23-2000, 10:18 PM
Originally posted by eva2000.com
i have eyed catalog.com but as a newbie 24x7 support is very helpful. I am also looking at hostpro.com unmanaged servers or dedicatedhosting.com both of which have 24x7 support

actually catalog.com's dedicated servers have 24/7/365 support... it's not listed but they do.

War
10-24-2000, 02:30 AM
Well I have just got a server from catalog and I must say they are trying hard to meet customer needs. After a lot of suggestions on this BBS they lowered there prices to meet what most posters wanted now they are working on getting a different control panel than plesk something automated for hosting companies.
There support is very nice and friendly and knows what they are doing unlike some places.

Like I said I am a new customer there and if things change I will be sure to keep People updated.

kymber
10-25-2000, 08:40 PM
War,
Any idea when they may implement the new control panel & automation stuff?
Kymber

War
10-25-2000, 08:51 PM
Its in the works right now they working on getting H-Sphere http://psoft.net/ and are in talks with Sphera http://www.sphera.com/ and they are looking for feedback on control panels from what I understand they want to have several options of control panels to offer there customers. Plesk is not bad but it dose lack some features that other control panels have. So anybody with good suggestions on control panels go to http://bulletin.catalog.com/showthread.php3?threadid=43 and give some feed back.

Vyper
10-27-2000, 04:31 PM
I have spoken to Chris at Catalog.com and he was very helpful and friendly. I do have a couple of qualms though.

1) He had mentioned that a Celeron based server would be no different from their PIII since the cache in the PIII doesn't even get utilized by Linux based system. I'm not sure if this is true or not. We build custom servers and PC's where this is not the case when it comes to desktop machines. Please don't get me wrong, I'm not saying he is lying or anything. I don't know myself if that is true or not. I would however like to find out from someone who knows.

2) Yes, he did mention to me that they were looking at a few other control panels that may be more feature packed then Plesk and had also mentioned an upcoming Plesk upgrade. The downside to this, he said (and I tend to agree), that you may have to wipe out the server's control panel and configuration to be able to replace it with a new control panel solution. It only makes sense but sounds like a nightmare for those who have several virtual hosting accounts. In addition, when it comes to the upgrade, will you have to implement the upgrade yourself or will they charge you an arm and a leg for it?

War
10-27-2000, 04:53 PM
They are going to offer it free and install it free there will be no extra charge for it. as far as having to have a clean server yes I think you will.

I dont know about the Celeron based server I have p3 with them but I have friend that has one and mine and his server run about the same as far as preformance.

Vyper
10-27-2000, 05:03 PM
This reply is not meant to be argumentative, but just wanted to comment. Even if they offer it free and even install it for free, who is going to setup all the accounts that were attached to the previous control panel if the server has to be wiped out? If I were in there position, I would charge an arm and a leg for the work...wouldn't you?

War
10-27-2000, 05:11 PM
I am sure you would be the one setting back up your accounts not them. As for me I like plesk but I would like to see some more options on it.

The new control panel is good for people just getting a server from them and bad for the rest unless you like setting up accounts.
the point I was making is that catalog listens to what there customers want and need and work with you to get it.
And I dident take it as argumentative you asked what it would cost and I just got off the phone with them asking the same thing so I was just letting you know.

Vyper
10-27-2000, 05:26 PM
I do have to give that to them, they're very flexible and responsive about what their customer's want. I worry about some of these companies however because it's been my experience that they are like this only in the beginning or until they get to be so large.

This is what happened to me with Communitech after 2 years of doing business with them. In the beginning, they were so helpful and responsive. Just last month, I got kicked off because of a billing mistake on their part. I even wrote to their president a few times with no response or refund for an annual payment I had recently made.

I'm not saying that catalog.com will ever turn into this, I am always one that just wants to be cautious about the level of trust I put into any company. In fact, I tend to be neutral to everyone elses negative and positive feedbacks about a company until I have directly dealt with the company in question myself.

catalog.com is in my top 5 right now as far as providers are concerned. Just need to do a little bit more research before I decide.

smoats
10-30-2000, 01:31 PM
This probably belongs in the hardware section but I'll post the response here anyway. A linux server with a PII will perform much better than the celeron. The CPU cache is handled by the system hardware and is for all intents and purposes OS independant. Be it Linux or NT you will see a noticable speed diference especially if you do a lot of repeative tasks ex. small scrips, servering small web pages, database looks(Lots of short quick loops) etc.

Sam

smoats
10-30-2000, 01:32 PM
Please excuse my grammer/spelling... I still ZZzzz this morning. I will re-read my post next time before clicking on the submit lol...

Sam

Chicken
10-30-2000, 04:16 PM
This board has an edit feature which allows you to correct all those pre-coffee spelling errors :)