I would like anyone who has used Revecom or 2checkout.com to post their experience with either and vote for the better.

Well, which is better would require that people use both, and I'm not sure there are many who have used both (maybe a few but in general it seems like you'd use either one).

Yeah, I know what you mean Chicken.... so actually, I would like to see which is used by more people.

Originally posted by mantra
Yeah, I know what you mean Chicken.... so actually, I would like to see which is used by more people.

Voted 2Checkout as I use their service besides Paypal.

Choon

I was trying to decide the same thing, and chose 2checkout, but mostly this was due to using instabill before. Wanted something different, and although revecom has checks, and one other thing that I liked (charge adjustment), I liked the real-time charge of 2checkout.

does anyone know if 2Checkout.com offers Fraud Management?
I know Revecom has "Advanced Fraud Scrubbing Systems" and "eFalcon Fraud Scoring System "

wot i like about revecom and corret mee if i am wrong but i do not think that checkout2.com has it, is that with revecom u can have custom fileds to accept in the submission like domain name user name eetc.

does anyone know how Chargebacks work for Revecom or 2Checkout?
I heard somewhere that 2Checkout does not charge you for chargebacks ... is this true ?

It was a close call, but I think the people have spoken.

I have a feeling I will sign up with Revecom. If they allow me to create custom form fields, that would be great. Also, they offer me more fraud protection that 2Checkout.com ...

Thanks everyone for voting.

I heard that Revecom hold back a certain % of your sales to cover chargebacks.

Does 2Checkout do the same?

I favour 2Checkout at the moment, but just need a few more opinions before I sign up.

Just looked on the 2Checkout.com website and it says:

"At this time we absorb the chargeback research fee for our clients, but 2CheckOut reserves the right to pass the bank's charge back fee on to client involved, at our discretion. "

So, I guess they pay your chargebacks for the time being, but it may change anytime.

How much does Revecom actually hold for chargebacks?

I've used both. Forget 2checkout, go with revecom. IMHO.

I use revecom.

An hour ago I visited my control panel and I just saw a lot of ASP error.

They have recently upgraded to Oracle 9.0 and these " Can not connect databse" errors are results of these upgrades, I think!!!!

I personally prefer revecom but it seems they are going to have problem when you need to use their service.

Are there sucha a things with 2checkout? (Any current users ?)



Mac

anyone else getting these errors with revecom?

tough decision .. don't wanna try both and pay the $50 setup fee twice ..

This time I used it as a customer and tried to send a comment about a transaction and got another asp error (error in line 25 blah bla bla ...)

They were more stable before this upgrade , isn't it?

Mac

Is a bank account required with Revecom or 2Checkout?

No, you do not need a bank account as I know. (I signed up without it)

But you will need a creditcard and you will not be able to open account without one.

Mac

I emailed Revecom support to ask if you need a bank account:

My email asked: do i need to have a bank account for the TTP SALE service?

Their response: Yes, you need a bank account.

I'm confused, but i'm sure someone can sort this out.

Yes you need a bank account, otherwise they can't pay you :D

With Revecom, you must have a business bank account.

With 2Checkout, you can use both a personal or a business account.

for 2Checkout.com if we don't have a bank account, can they send us a check my mail ?

If you don't have a bank account, how you gonna cash the cheque? :D

I've signed up and repeatedly tested 2checkout this past month, but have had all kinds of server problems with them (page not found errors on the payment page, etc). Ick.

So, I've gotten a demo account with revecom, and trying to figure out if they will be compatible with my shopping cart (I use Dansie Cart), but I can't seem to find their variables or script location anywhere on their site!! I know it's gotta be there somewhere, anyone know where?

All I can find is some html code snippets, but that's not what I need. Anyone have any suggestions?? Hopefully revecom will work, as 2checkout is looking more and more like a POS.

Ok, after going up and down and searching these forums for the best 3rd party processor, I have signed up with 2Checkout.com

It was a tough choice between 2Checkout.com and Revecom.com

2Checkout.com offers real time credit authorization, which is really important for me in order to process orders quickly and efficiently. They also don't hold any percentage for chargebacks like Revecom does.

I will keep everyone updated on the reliability and functionality of 2Checkout.com

Thanks.

You did right thing except for fraud system.

By the way how much does it take before the order is processed? 1 or 2 days?

Mac

For the record although Revecom.com holds a percentage of the amount for chargeback protection you get it back.

And in my experience when a company doesn't hold anything back for chargeback protection they eventually switch to it. I have been with a couple companies that did that and I had to move on because it seemed sneaky to me.

When I pick a company to do my credit card processing I am looking long term, and companies with short term solutions do not interest me.

later

David

When I pick a company to do my credit card processing I am looking long term, and companies with short term solutions do not interest me.

Yes, very true. I think 2checkout.com and Revecom.com are very similar to each other. They are the most popular 3rd party processing companies around. I have no doubt that either one of them will go under any time soon.

I know that 2checkout.com will eventually have a chargeback percentage, but for the time being, they don't. I have heard great things about both companies, and basically it was a flip of the coin that I chose 2checkout.com

Thanks.

"With Revecom, you must have a business bank account.
With 2Checkout, you can use both a personal or a business account."

You do not need to have business checking account to use revecom. You have an option to receive a check once a month, or have your money batched into your personal or business checking account every 2 weeks.

Revecom might be a more expensive solution, but their service is top notch for 3rd party. Compared to 2checkout, I would sleep better at night knowing I use revecom. Though, I have never used 2checkout so I can't comment there.

Originally posted by Bogdan
Compared to 2checkout, I would sleep better at night knowing I use revecom. Though, I have never used 2checkout so I can't comment there.
Boggie, errrrr... :confused:

I can't believe Revcom is winning the vote with that $1 processing fee.

Originally posted by Chicken

Boggie, errrrr... :confused:

:D Disregard those last two sentences - lol


Revecom wins by quality, not price. For 3rd party $1 is not a lot at all. It's great for temporarily use, until you get your own merchant account.

Be aware, even though Revecom say "Revecom.com offers multi-currency transaction processing for businesses located anywhere on planet earth"

Multi means USD or CAD only!!

I might have gone with 2checkout, if i have known this in advance. :(

Originally posted by Bogdan
Revecom wins by quality, not price. For 3rd party $1 is not a lot at all. It's great for temporarily use, until you get your own merchant account.
This depends entirely on what you are selling now, doesn't it.

If you sell with a $20 profit, $1 is not much. If you sell with a $3 profit, $1 is huge...

-t

Bias aside, of course.

Originally posted by thewitt

This depends entirely on what you are selling now, doesn't it.

If you sell with a $20 profit, $1 is not much. If you sell with a $3 profit, $1 is huge...

-t

I just feel it's worth every penny. I have gone through many 3-party services in the past, and all of them closed their doors.

First was ccslide, went under pretty quick. They still owe me $200 or $300 which I just remembered.. hehe.. they run under new name now - http://www.verza.com/

Second was instabill, I never really used them but when they went down they owed me $30 or $60...

Now, if you look at ibill.com you'll see they are a pretty expensive solution, but look how long they have been in business.

I don't know if revecom will stick around for long, but so far it looks like they have a solid business plan. I'm very satisfied with their service even though I'm getting my own merchant very soon.

would arise from the fact that I am an employee of 2checkout.com.

My post wasn't directed at anyone in particular.

;)

Revecom and 2Checkout.com are at a par from a fees perspective at around $35 a sale.

Less than this, 2Checkout.com is cheaper.
More than this, Revecom is cheaper.

With a $500,000 in annual sales at $14 each with a 40% markup, you save $12,000 if you use 2Checkout.

With $500,000 in annual sales at $100 each with a 40% markup, you save $5,000 if you use Revecom.

You build the model for your business. You decide.

-t

Originally posted by thewitt
Revecom and 2Checkout.com are at a par from a fees perspective at around $35 a sale.

Less than this, 2Checkout.com is cheaper.
More than this, Revecom is cheaper.

With a $500,000 in annual sales at $14 each with a 40% markup, you save $12,000 if you use 2Checkout.

With $500,000 in annual sales at $100 each with a 40% markup, you save $5,000 if you use Revecom.

You build the model for your business. You decide.

-t umm, with $500,000 in annual sales, wouldn't it be wiser to get a regular merchant account of yer own?! :eek:

While I understand that most of you guys are from the US, some of us are from the UK/Abroad, and have to take other transaction fees into account when choosing between the 2.

With 2checkout, they only issue cheques in $US which would cost me a fortune to cash at my bank. If I went the wire transfer route, it would cost $35!!!! PayPal only charges $1.50!!!

On the revecom site, it says that they can pay their clients in 22 different currencies. Does that mean that they can send me a cheque in UK Sterling?

Also, does anyone know how much they charge to wire transfer to the UK?

Thanks :)

So I guess there both as good :confused:

2checkout is "ok" in my opinion, they sent us a check for $140 even when the release level was set to $1200. We emailed them and we still haven't recieved any reply, their server was slow in the past week or so but their president or whatever emailed and said they moved everything to a new server, so far so good.

But I really didnt like the fact that they sent the check even when we had the release level to $1200, the problem is that it will take atleast $30 to process the check in India.

Also, 2checkout holds the percentage of your sales too, they wont release it all in one go but the excess over your release level is carried onward to next payment processing batch (correct me if I am wrong), you can however get your release level increased by providing some documents showing profitbility and legitimacy of your business


We are now thinking of moving to revecom or getting our own merchant account, the thing we like about revecom is an extremely detailed control panel with lots of options, but we cannot directly integrate it with our payment processing scripts or change the interface of ordering page, 2checkout wins this round by providing that.

Apart from that revecom has a cubersome signup process where you have to fax them agreements and your CC info, whereas 2checkout setup is instant.

Revecom also directly ignores international clients especially from india, malaysia or philipenes even when their site says they accept clients from all over the world.

Revecom has a better fraud protection system than 2checkout, last week we were hit with a fraudlent order and were able to find out about its nature after calling the person, and the phone number didnt even exist. So, we had to refund the order and pay for the transaction fees.

Just my two cents :D

Originally posted by VarunShoor
2checkout is "ok" in my opinion, they sent us a check for $140 even when the release level was set to $1200.

<snip>

But I really didnt like the fact that they sent the check even when we had the release level to $1200, the problem is that it will take atleast $30 to process the check in India.

Also, 2checkout holds the percentage of your sales too, they wont release it all in one go but the excess over your release level is carried onward to next payment processing batch (correct me if I am wrong), ...
Someone posted this before, but you must have missed it. The last paragraph above is correct, they will hold in excess of your release level, as this is the top of the payment amount, not the bottom. You are going to get checks $0-$1,200 and the release level has nothing to do with this (other than setting the limit of $1,200). It doesn't mean they are going to wait until you reach $1,200 before they cut you a check.

We are looking at alternatives to Wire Transfers and Checks/ Cheques for our international companies. The costs are too high. Our 'core' is smaller businesses, and every dollar(yen, ruble, pound) counts.

Our key has been to be as versatile as our customer base needs us to be. That is the key reason for our fast growth.

The changes we've implemented at 2checkout.com over the last year have been suggestions from our customers.

Any suggestions on how we could make our service interface better with our users/ less complicated/ easier implemented/ save money (of course) are more than welcome.

There have been comments in this forum regarding 2checkout not responding to email queries. I am at a loss as to how this is happening. I look at, respond & forward(when necessary) every email that is sent to support/cust service. My 'inbox' is empty right now. :beer:

Tom
Customer Service
tom@2checkout.com

Just a thought, how come PayPal are able to do a wire for only $1.50 and other companies can't?

Tom, if you wanted to expand further internationally and have more clients outwith the US, one way is to offer payments in other currencies rather than only $US.

It costs us a fortune to cash US cheques :(

That is the only thing stopping me from signing up (as i wrote in my email to you). I perfectly understand the PayPal situation with yourselves, so offering a cheque in UK Sterling would be great.

Oh i worded it wrong :(

By release level i meant reserve funds... here is the text right off their site

When do Reserve Funds apply? Top
2CheckOut uses Reserve Funds to protect against catastrophic loss due to fraud, theft, human error, or excessive customer disputes.

Each account has a maximum semi monthly payment amount or "Reserve Limit".

Reserve Limits start at $1000 for new customers and can grow according to your account activity.

Reserve Funds are only used if your sales earnings exceed your "Reserve Limit" in one semi-monthly pay period.

If your earnings are less than your Reserve Limit per pay period, then you will receive all of those funds in one payment.

If your earnings are greater than your Reserve Limit in any one pay period, then your earnings in excess of the Reserve Limit will not be dispersed to your account until the next payment period.

Example: Your account has a $1,000 Reserve Limit. In the first half of April you have $1,500 in sales minus transaction charges. In the last half of April you have $900 in sales minus transaction charges. On the 16th day of April we will disperse $1,000 to you and hold $500 to disperse on the next cycle date. In the 1st of May we will disperse $1,400 to you.

... to know how you managed to get charged $30 from your bank in India when our records indicate we've never issued you a payment by ACH, wire OR check?

Your pended balance of $140 was transferred to your account balance because it WAS under the release level you had set in your Bank Details page.

It is set to be released with this payment cycle's payment tomorrow, Dec 3, 2001.

I'm always happy to answer any questions you may have no matter where I may find them.

Kristin
2Checkout.com
Support Staff
i;)

My apologies to staff/monitors if I crossed any lines with this reply.

You're ok so far. Issues can be resolved on the forum so long as they are general enough to interest members. Direct support type questions should be handled off-forum (ie: "Where's my check Kristin?"). If we see something that gets too close, worst case scenario: we'll edit it and email you asking that you contact the customer/company directly.

Do either of these solutions allow you to have a completely unique identifier on each order line?

i.e

SKU / Price
domain-ijustboughtthisdomain.com - $5.99
domain-ijustboughtthisdomain.net - $5.99

...and as for the cost of wiring, or cashing a cheque in the UK... Maybe they would consider paying by PayPal :p

Originally posted by Essential
...and as for the cost of wiring, or cashing a cheque in the UK... Maybe they would consider paying by PayPal :p ROFL, sheesh!! LOL

I already suggested that in my email, and they said they were thinking about doing it, but it is quite hard to do as they are in direct competition with each other.

Actually we are reviewing all the possibilities for reducing the costs associated with international transfers -- both to us and the merchant vendor.

Additionally, we actually LIKE to be listed alongside of PayPal as a payment option on our vendor's sites.

Our clients report an increase in overall completed sales because their customers appreciate having an option - adds a sense of legitimacy to the account, or so they say. More sales makes everyone happier.

We're looking at everything from getting OUR bank to reduce our fees for wires (which we realize doesn't help the back-end charges some customers experience), a debit card alternative, Western Union and PayPal.

We do review suggestions and appreciate any input our merchant vendors can provide.

Just hope you can make the decision to offer UK cheques or payment by PayPal very soon as I'm desperately in need of a processing company and, although I favour 2checkout, I might have to go with Revecom as I have no other alternative :(

The problem seemed to be with the way 2checkout handles payments for new members, Kristin explained everything to me in detail and now everything has been resolved.

Kudos to 2checkout :beer:

I mentioned that in my email to you.

As hard as it would be "corporately" (is that a word?) to use that as an option, if we can't come up with a viable solution, it will be considered.

I don't think I am speaking 'out of turn' when I state that the paypal solution was actually brought up initially by our management and put 'on the floor' for me to consider working with.

I think the conversation went something like:

Big Cheese: "What if we use Paypal to pay our international clients?"
Tom: "I'm not sure I like the idea of our vendors seeing we use Paypal to do this."
Big Cheese: "We've got to work on a solution."
Kristin: "Give it to Tom, he's not busy {snicker, snicker, snicker}"
Big Cheese: (to Tom) "Find a solution last week and implement it yesterday."
Big Cheese: (to Kristin) "Spread his name all over the Message forums and keep the heat on him." (in his 'Scotty' "More power, Captain" voice)
Kristin: (to Big Cheese) "Would now be a good time to comment about the amount of bleach he used on the last load of laundry?"

OK, all kidding aside, I am working on a solution.

Tom

tom@2checkout.com

LOL, does Mr. Homewood know you guys call him the "Big Cheese"? Or better yet, that you are writing short screenplays while on the clock? :D

lol :D

that nickname would take Mr. Homewood by surprise.

He would, however, recognize his more common title of "Big P".

"P" for President, programmer and, of course, pain in the ...

(off the clock) ;)

LOL, yeah, well, it's always nice to punch out before getting creative!

ya might want to talk to your coworker about that one! LOL

Geez.. and I was joking!!

Originally posted by Essential
Geez.. and I was joking!! Man, if people take you that seriously when you're just joking...you must be pretty intimidating when you're serious! :D

Originally posted by DefHosting
I've used both. Forget 2checkout, go with revecom. IMHO.

But why?
What is better at Revecom?

Originally posted by Bogdan


Second was instabill, I never really used them but when they went down they owed me $30 or $60...


But didn't they paid you? Many people (include myself) received payments after they went down.


I don't know if revecom will stick around for long, but so far it looks like they have a solid business plan. I'm very satisfied with their service even though I'm getting my own merchant very soon.

I have heard that instabill and revecom have same roots.

Originally posted by Locutus
Just a thought, how come PayPal are able to do a wire for only $1.50 and other companies can't?

Tom, if you wanted to expand further internationally and have more clients outwith the US, one way is to offer payments in other currencies rather than only $US.


PayPal is available only in few countries, and not everybody can pay you through paypal.

Paying in different currencies is also not a solution. It just only will raise their expenses.

Better solution is debit card.

Or if they will open US accounts for users (with debit cards). Even with additional fee for this I think many will like to use it.

Originally posted by kdach

We're looking at everything from getting OUR bank to reduce our fees for wires (which we realize doesn't help the back-end charges some customers experience), a debit card alternative, Western Union and PayPal.

We do review suggestions and appreciate any input our merchant vendors can provide.

All your clients are identified by credit cards they provided you. So you can ask your bank if you can open accounts with debit card for them so they'll use those debit cards instead of wiring.

Originally posted by sergio
What is better at Revecom?

I have accounts at 2Checkout and Revecom.

Revecom gives you more in terms of account and customer management features. Plus they seem to add new features every now and then (e.g., affiliate system, delayed billing for trial accounts). They are reachable by phone and are very helpful. I don't mind paying the slightly higher fees (over 2Checkout or a merchant account) because their system is quite good and takes a load off my shoulders.

Lastly, I know that Revecom's fraud checking methods are quite stringent which extends the time before the payment is captured and credited to your account. In contrast, 2Checkout seems to immediately post the transaction which gives me the feeling they're not as picky about verifying the cc. I could be wrong here, however.

I've had my 2Checkout account for just a short while, so I can't comment too much yet. So far it's going very well. I will say that I really like the way you can integrate your site's design with their payment pages so that the transition from your site to theirs and back again is nearly seamless. 2Checkout offers much more online help, tips/tricks, etc. on their site than does Revecom.

Revecom has always paid me on time, and so far 2Checkout has been prompt as well.

That's about all I can think of right now.

* A Little off topic *

Isn't there other than these two that we have sticked with these (I have an account with revecom and one with clickbank)

Are there other companies in UK, Canada and Europe that provide such a services for other countries?

Would you please list them so that people can have more options ? I start listing:


1- Worldpay.com ( provides very good interface with compete fraud checking and your name on customer statement)

In fact they check your order for 2 days before billing.



Thank you.
Mac

<<Mac, yeah a bit off topic, care to start another thread?>>

Debit Cards aren't the solution you seem to think they are.

I have contacted almost every major bank that issues Debit Cards.

Very few offer funded cards.
None offer a card that will GUARANTEE that the card can't go into an Overdraft position.(scary for us)
Every Funded Debit Card has the restriction that the money in the account has to be used for purchases, NOT for money transfers or to be deposited in another account.

If you know of an International Debit card that differs from the above, please let me know.

The PayPal Fees for us to use that service to pay our vendors is not as cheap as some of you think it is. Between the fees for us to send the money, and the fees for you to accept the payment, the numbers aren't all that great.

Send suggestions please. The Big Cheese says I get 2 weeks off with pay once I get something set up. (Bet it's 2 weeks severence pay)

Tom

tom@2checkout.com

So how does Paypal do it? I mean they have it enabled and I am sure they dont do that "overdraft" thing.

Originally posted by TomD

Send suggestions please. The Big Cheese says I get 2 weeks off with pay once I get something set up. (Bet it's 2 weeks severence pay)


Well, you will get the 2 weeks off when you find a debit card solution for us :D

Originally posted by TomD
The Big Cheese says I get 2 weeks off with pay once I get something set up. (Bet it's 2 weeks severence pay) LOL, sounds like a lovely workplace! If he ever fires ya, it'll probably be for calling him names behind his back! :D

Originally posted by TomD
Debit Cards aren't the solution you seem to think they are.

I have contacted almost every major bank that issues Debit Cards.

Very few offer funded cards.
None offer a card that will GUARANTEE that the card can't go into an Overdraft position.(scary for us)
Every Funded Debit Card has the restriction that the money in the account has to be used for purchases, NOT for money transfers or to be deposited in another account.


You just need to provide that debit card with those conditions, may be I'll choose to buy goods with it :) (And if I'll need something from US I sure will do it)

Do cards have limitations on what kind of purchases should be made?


<skiped paypal stuff, because I anyway will not use it>

Send suggestions please. The Big Cheese says I get 2 weeks off with pay once I get something set up. (Bet it's 2 weeks severence pay) Tom


I think that what we want is a bank account with debit card. For US banks (as far as I know) most difficult task in opening account for foreigners is identification.
You, while you opened merchant account, have identified that user, so you can provide to bank identification for that user.
And so you'll share risks with bank, about those users.