Web Hosting Talk







View Full Version : Ventures Online , MC Host and Ecommercediscovery


alexis
11-11-2001, 03:02 PM
Hi everybody, this is my first post here but i've been reading here for a while.

I am currently reselling for Ventures Online, great service, i found here about them and read a lot of good comments, and they are all true!.

Some days ago i read about MC Host and Ecommercediscovery

I asked about that kind of plans (where you pay US$ 35 a month, get 1000 mb/8 gb aprox and can hold many domains at your wish) on VO forums and many people told me that business model could not resist, that those hosts did not have too much time on market and could not still have a good reputation and to get away from them until they are better established.

Anyways, i want to know right from you which is your opinion for this:

I resell hosting and do design and web development, many of my customers site (not many yet, i am beggining) are less than 1 mb in space and their traffic is very low, now i am reselling the VO basic plan which cost me US$ 3.95.

I have calculated that with VO i pay US$ 16.95 for my main account (in order to be a reseller) plus US$ 3.95 for each account, so if i have 5 customers on their basic plan i will be paying US$ 36 aprox monthly. More customers and i will pay more.

But with MC Host and ecommercediscovery i just pay US$ 35 and can have many more customers, and offer better prices to them of course.

I am in doubt as to leaving the good and well established service at VO and going to mchost or ecommercediscovery, Marc? , Josh? any ideas on this?.

I also have an adult site i developed some months ago and now is offline and would like to relaunch, i noticed that ecommercediscovery offers to host adult content.

So, in conclusion, would i have to leave VO and go with either MC Host or Ecommercediscovery?, will these companies be around for a while?.

Are they really profiting and will they be able to offer good customer service when they get more resellers?.

Would it be ok to host adult content and resell at the same time using Ecommercediscovery?.

Which real life experiences have people around here?.

Best regards!.

avara
11-11-2001, 07:52 PM
I am a happy MCHost customer, and would definitely recommend them to you. Ventures Online is a great host as well (I have personal experience with them), but their reseller plans aren't very attractive.

I know that Ecommercediscovery may offer more bandwidth and disk space with their accounts, but I very much doubt that they can come close to MCHost's customer support.

On the rare occasion that there was a problem with my account at MCHost, it was always resolved promptly, and with a full explantation. That kind of customer care is priceless, and well worth paying for.

Regarding the fact that these companies are pretty new, MCHost already have over 5,000 clients, and are based on a carefully researched business plan.

JustinK
11-11-2001, 08:09 PM
But wait, there's more! As an MCHost customer you get exclusive access to the reseller area of their customer boards where you too can become board junkie. Back to you in the studio Hal! :D

Anyway, it can be hard to get non-biased opinions on a host's board about another host since everyone there is usually all for that host. Ask over at MCHost about the VO service and you'll probably get a negative-r view of VO. I'd say give it a try, but I'm biased being on MChost so you can't listen to me. :) I'd say give it a try if you wish. If you don't feel comfortable, don't. If you can lower your prices a bit in doing so for both you and your clients, it could be a real advantage for them.

alexis
11-11-2001, 08:34 PM
.. also would like to ask about splashots compared to MC Host, VO and Ecommercediscovery, what you say about splashhost?, they start at US$ 20 !!.

Regards!

Chicken
11-12-2001, 05:08 AM
Well, I added it late when the results were:

Ventures Online 12
MC Host 8
EcommerceDiscovery 1
Anyone of the 3. 2
splashhost 0

And I suppose I should edit 'Anone of the 3' and change it to 'Any one of the 4 or people will think that you're really just a bit dim and poor at math, heh. But for now, so be it, and splashhosts gets late start. We'll see if they can come from behind.

H2
11-12-2001, 11:36 AM
VO = the BEST support

This week we'll setup 2nd server ... and 3rd - in a month or two.

SoftWareRevue
11-12-2001, 11:45 AM
Good Luck! ;)

I would have a difficult time choosing between them.
Maybe put their names in a hat and draw one :D
They all seem like fine choices and you should do well with whichever you choose.

cactus
11-12-2001, 01:18 PM
Sorry guys....My choice YES! Splashhost.com

Hey, I am sure there are lots of us here that are with splashhost as resellers/customers, so show your support and don't be shy. Anyway no offense to the other Hosts, they seems great from what I read about them everyday so I guess it must be true.

Best of luck to the most popular Host

alexis
11-12-2001, 02:13 PM
it's nice to know that all of the 4 are good hosting companies, let's see how they do on the poll, i haven't vote yet and i'll be deciding on the next few days :=)

Regards!!

mantra
11-12-2001, 02:19 PM
After looking for a good reseller for at least a month, I chose VenturesOnline. But I really had great interest in McHost and EcommerceDiscovery.

But I chose VenturesOnline because although McHost provides excellent customer support, they do not provide enough bandwidth to meet the requirements of my set web host plans and with EcommerceDiscovery, although I heard great things about them, I was not attracted to their website.

So, in the end I chose VenturesOnline, who offers great prices and service. Their plans are cheap and offer enough web space and bandwidth.

Foo-Dawg
11-12-2001, 05:19 PM
It seems that most people are with VO and McHost.

I'd say both are really good, and the only reason to choose one over the other is how they divide up accounts. McHost lets you divide up your space anyway you like, while VO has select plans.

brav0
11-12-2001, 08:19 PM
If you are looking at reselling as a career go with MCHost and invest the time to configure your own plans, etc. Keep this in mind though: You are taking a risk. Let's say you resell a plan similar to V200 (200MB/10GB) and your customer uses all the bandwidth. With VO it's VO's problem, with MCHost it's YOUR problem. You end up losing $20/mo on this account.

If you are looking at reselling as a steping stone to your own dedicated server(s), VO is the way to go. Their plans are just fine and their service is top notch.

sergio
11-13-2001, 04:33 PM
Originally posted by avara
I am a happy MCHost customer, and would definitely recommend them to you. Ventures Online is a great host as well (I have personal experience with them), but their reseller plans aren't very attractive.

I know that Ecommercediscovery may offer more bandwidth and disk space with their accounts, but I very much doubt that they can come close to MCHost's customer support.



I haven't received e-mail from them.

MCHost-Marc
11-13-2001, 04:43 PM
Sergio, did you not receive my emails? I just checked the history and i received an email on October 12, 2001 6:10 PM from sergio@royalwebhosting.com and my reply was sent on October 12, 2001 8:45 PM to the same email address. Please let me know if there's anything i can do for you.

sergio
11-13-2001, 05:08 PM
Originally posted by Kiwi
Sergio, did you not receive my emails? I just checked the history and i received an email on October 12, 2001 6:10 PM from sergio@royalwebhosting.com and my reply was sent on October 12, 2001 8:45 PM to the same email address. Please let me know if there's anything i can do for you.

Thank you very much, I received now responses :)
I have big plans, soon we'll release new reselling software, and we are really looking for some good hosting with unlimited domains to start real life testings.

matra
11-14-2001, 10:55 PM
Originally posted by brav0
If you are looking at reselling as a career go with MCHost and invest the time to configure your own plans, etc. Keep this in mind though: You are taking a risk. Let's say you resell a plan similar to V200 (200MB/10GB) and your customer uses all the bandwidth. With VO it's VO's problem, with MCHost it's YOUR problem. You end up losing $20/mo on this account.

If you are looking at reselling as a steping stone to your own dedicated server(s), VO is the way to go. Their plans are just fine and their service is top notch.

All depends on the kind of sites being hosted. We are presently reselling with VO. At the same time we are also considering mchost for some smaller client sites.

VO suits our bigger sites while mchost suits all those sites which hardly get visitors.

Cheers

Matra

wmac
11-14-2001, 11:16 PM
Hello

To be able to compare those, one must have experience with all of them.

I have used splashhost.com and ecommercediscovery.

I must tell that quality of service and support of splashhost is excellent.

I have monitored their network and also tried their support. Network uptime and speed has been excellent in the period I monitored them (24/7 monitoring).

The only thing is that their bandwidth and space prices are a little more expensive to be able to compete on the market with those reduced hsoting prices.

For this reason (price) I prefer ecommercediscovery. They offer very low prices ($2/g).

Also I have heared from everyone that mchost has very good service but their price for extra bandwidth is $5 which is expensive I think.

VO is good for big accounts but I think it will be very difficult to sell their services on your website for new visitores (except for special and local customers).

Mac

tae4
11-15-2001, 09:02 PM
Sarmadys,

I'm curious to know why you think it will be hard to sell the VO accounts to small customers. They seem to have very good plans and very affordable as well.

wmac
11-16-2001, 03:40 PM
Tae4

If you sell 5 minimum accounts you must pay 16.8+5*5=$36

With this money you can obtain 1G Space with 8 Gig transfer from mchost.com

And you will be able to provide 50 websites.

A typical small site will need 10M + 250m transfer and I think you will admit that VO is very expensive in comparison to mchost.com

Mac

acidHL
11-17-2001, 10:08 AM
MChost has best support times.
They activly monitor the forums, I have quite frequently seen a reply to a support question after 10 mins.
:stickout

brav0
11-20-2001, 12:33 AM
Originally posted by sarmadys

With this money you can obtain 1G Space with 8 Gig transfer from mchost.com

And you will be able to provide 50 websites.


This is playing at the very edge of the oversell game. The law of probability applies best in large data sets, in small it can burn you. Unless of course you have some way to know in advance how much traffic a customer will use.

I prefer to concentrate on building up a customer base rather than worry that a couple of accounts can upset my business plan by using up all their traffic quota.

As for reselling VO accounts, we resold 150 accounts in 40 days before getting a dedicated server, from VO of course. It wasn't hard at all.

alexis
11-20-2001, 01:40 AM
I see both MCHost and VO are great in support and performance, i am using both right now, and i have made the following decision:

For hosting customers who know what they want i will resell VO plans.

For customers i design their web and do hosting i will use MCHost because i know the space and traffic these sites will be using, most of them will be small and low traffic so i get more from the money at MCHost.

When it comes the time to go dedicated the story will be different, now i think VO will be the choice for my dedicated server, but i don't know how thing will be on the future and what other options will be available then.

I hope i can get what Brav0 says and go for a dedicated so fast.

This week we are launching our english version site (adittional to our spanish language site) and think that will have more oportunities.

Best regards!.

ebizalive
11-20-2001, 04:06 AM
I have been very happy with MCHost since I bought an account at them. Excellent customer service (not just words). Last performance mail from www.netmonitor365.com 100% uptime. There is a reason why there are so many positive comments from their customers :agree:

John

mantra
11-20-2001, 11:22 AM
I don't think anyone wants plans that offer less than 1gb bandwidth. I see some people trying to sell 10mb space with 250mb bandwidth and I don't see how people buy those plans.

I know most people won't use up their bandwidth, but it's good to know it's there. That's why VO offer good plans for good prices with great bandwidth and space.

wmac
11-20-2001, 01:11 PM
Hello

Last year I was working with a host that most of his accounts were of this kind (25Mb + 300 M Transfer).

These are for companies that only need a small website for their company.

These companies do not want to work with their website , just need a cataloge site and a few mail boxes.

Mac

tlik
11-25-2001, 01:22 PM
I'm so confusing to choose one of them !

My clients are just small clients who only want 5-10MB web space, 200-500MB/mo.,some POP3 e-mail and they don't want to pay more than 5USD/mo.

I'm also need the fastest and the most uptime server, also best support.

Pls give me some advice ! Thanks.

wmac
11-25-2001, 02:10 PM
If you need small websites then I think you'd rather choose mchost.com or splashhost.com

In this way you can pay $2.5/month for a website with 500M/month transfer. If somene just uses 200M/month then you will pay $1/month only.

You will also prepared for future when you want to host your own server because this will force you to provide support for your customers.

Mac

Magic
11-25-2001, 02:38 PM
one of the main reasons the ecommercehost and splashhost are not as popular (even though their prices are better) is becuase of the web design. Image is everything!

*hint hint* ;)

wmac
11-25-2001, 11:14 PM
Magic,

Another reason is that people will prefer companies with more than a few employees.

I did not wanted to tell this but unfortuanatelly ecommercediscoverry has had a lot of problems in recent 4 weeks. In fact their server has crashed several times. Server has been so slow that no one has been able to even browse pages on them and more important I have sent more than 10 emails to them but they never replied.

Even I signed up for a reseller account but did not received anything and finally forced to go to revecomm for refund.

So peple want a firm background and perhaps more than one server.

I have chosen splashhost.com because I see Alan is very responsible person. He pays very much attention to his business and customers.

Mac

tae4
11-25-2001, 11:23 PM
I was also in the search for a good reseller hosting program. After looking around for a while and going through 2 other reseller hosting programs, I've decided to go with MCHost for my Linux hosting. The main reason I went with them was that they seemed to have a very good client base. I went to their forums and it seemed as they had a lot of customers and all of them were please by their service. This told me they were a reputable company and they would be around for a while. My main concern wasnt so much price but reliability and a company that would stick around.

kewltrader
11-26-2001, 02:02 PM
I'm new here, so hello everyone! :cool:

I haven't used any of the hosts in the poll so I can't really say that much about them.

However from looking at the websites it seems that MChost seems like the largest outfit in case stability of the company is your main criteria.

Right now, I am also about to get a reseller account and I am considering all the companies mentioned in the poll. There is also another company that I am checking out... Cyberwings.

They have similar reseller plans but give you a lot more for the same price. The basic plan is $35/mo for 2 Gig space, 20 gig bandwidth (They just had a sale where it was $25 but thats over now!).
http://www.cyberwings.com/partners/resellers/index.html

What do you guys think of them?

kewltrader

tlik
11-26-2001, 07:13 PM
Originally posted by Magic
one of the main reasons the ecommercehost and splashhost are not as popular (even though their prices are better) is becuase of the web design. Image is everything!

Really ?

SplashHost's price is better than MCHost.com, is their quality the same or better ?

tlik
11-26-2001, 07:17 PM
Originally posted by Magic
one of the main reasons the ecommercehost and splashhost are not as popular (even though their prices are better) is becuase of the web design. Image is everything!

Really ?

SplashHost's price is better than MCHost.com, is their quality the same or better ?

I know their both servers are placed at NAC.net, so the speed of their server are the same (right?).

SplashHost has about 90 clients, MCHost has more than 200 (they told me). MCHost has a great support forum, SplashHost is going to remove it because no one used it.

MCHost-Marc
11-26-2001, 07:52 PM
Originally posted by tlik
MCHost has more than 200 (they told me).
Thats quite a while ago. ;)

tlik
11-26-2001, 08:06 PM
Hi Marc,

How many clients do you have ?

And could you tell me a reason WHY I should choose your service ? :)

<<MOD NOTE: Marc is going to respond to you off forum>>

wmac
11-26-2001, 10:15 PM
kewltrader


Be careful when you want to choose a company to create your business on their business.

I do not know cyberwings very much but you can do a search on forums and I am sure you will find something.

Mac

Paul L.
11-27-2001, 02:31 AM
However from looking at the websites it seems that MChost seems like the largest outfit in case stability of the company is your main criteria.


How on earth can you tell that from a website?

I am not here to bash any host in that list but VO is by way far the largest out of all in that list but thats not to take anything away from any host in that list they all have there markets for reselling and we have ours both work well from the looks of it so its up to what type services you really want to offer to whos better for your needs.

sergio
11-27-2001, 03:39 PM
Originally posted by tlik

<<MOD NOTE: Marc is going to respond to you off forum>> [/B]

But may be he can respond in other forum? (where is allowed advertising?

Personally I don't like when people on furms ask to send them responses by e-mail, why then we are using these forums?

JustinK
11-27-2001, 03:52 PM
It may be that Marc thought it more a personal matter instead of something he wished to post to the forum.

bullsquirrel
11-27-2001, 04:03 PM
Hi guys! I'm pretty new here (although I'm a veteran MCHost forum junkie like Justin! hehehe), but I've gotta cast my vote for MCHost...I've never used the others listed, but I have used a number of other national (as well as local) crappy hosts, and NONE have come close to MCHost in terms of quality of service and support. In fact, I haven't come across ANY online company that can hold a candle to MCHost's superior level of customer support.

I recommend them above all others, hands down.

baileysemt123
11-29-2001, 10:44 PM
However from looking at the websites it seems that MChost seems like the largest outfit in case stability of the company is your main criteria.


How on earth can you tell that from a website?

PaulL, I took quite a pause when I read this, too. LOL I thought it was pretty funny, actually, I was sitting here thinking, boy VO had better get their act together! hee hee hee

Ironically I was just thinking about last Feb. when I icq'd with you about the "new company" and was nervous about jumping my hosting... the price was right, the features seemed top-notch, and I very much wanted to follow YOU because of the excellent service and patience you had offered me when I was getting set up in the past months... but I always like to have a track record to refer to... you said "trust me, we'll be around a long time." And I did that, I trusted you, and took the plunge.

Today VO has grown far beyond everyone's wildest expectations and even today, after submitting my 3rd ticket this week (it's been one of those weeks I guess, I am just a smidge unlucky these days) my support requests are still answered right away, if not with an answer, then just a "hey, we're looking into it, we'll be back in touch..." and you ARE back in touch.

I am one happy customer, gotta admit it. Paul & Dan have not let me down; Pat has been a *delight* to work with. :D

:beer:

:D :D :D Bailey :D :D :D

MCHost-Marc
11-29-2001, 10:48 PM
Originally posted by Paul L.
However from looking at the websites it seems that MChost seems like the largest outfit in case stability of the company is your main criteria.


How on earth can you tell that from a website?
Our stability and reputation is not reflected by our site's design, but by our customer's satisfactions which i think speak for themselves. :)

Alan - Vox
11-30-2001, 06:58 AM
I make no comment on my web-design.

Paul L.
12-01-2001, 03:21 AM
Originally posted by Kiwi

Our stability and reputation is not reflected by our site's design, but by our customer's satisfactions which i think speak for themselves. :)


Thats what I was getting to, a website dose not tell you how big they are or how good the support is, but happy customers do.



It looks like we both have happy customers and that stands out.

CoolMike
12-10-2001, 06:33 AM
Hi

I'm since a few months customer of mchost, I'm very happy with the support and also with the speed of the servers.

I recommend McHost.com!


Mike