anybody know whats up with Technohosts, again? Can't seem to locate my control panel anymore, and now their website's down.
sheesh!

We;re debuting our new website :)
And the CP was upgraded to 1.41, and we're currently restoring the database. BTW Eveyone, check out our new site as it debuts tonight!

what caused the crash? and what will be done to the customers who lost service?

So uhhhh, Chris are there plans of giving ftp access back? I can log in but there is nothing there...THis really is the last straw and we need to talk.

Matt

Matt,

Please e-mail support@technohosts.com with your domains and i will make sure they jump to the top of the line for resetup

Great New Site!!! Looks just like mine!!!
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great sense of humor :D :D :D

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Thought everyone should see this (below). At least where I work, we NEVER apply patches to a production machine without first testing the patch! Plus they never really did address the issue that techNOhosts customers never get ANY communication regarding service outages, planned or otherwise. At least a mass mailing to it's customers after an outage would instill some confidence that things are under control. BTW, they moved my control panel WITHOUT e-mailing me and letting me know where it is located. Now it's not where it was 4 days ago! I e-mailed them yesterday regarding this and still have not received a response. Everytime I ask for a refund they keep offering me other services!!!!

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11/2/01
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Please wait for a site operator to respond.
You are now chatting with 'Support'
Support: How Can I help
you: What is going on all of my domains now say under construction. and none of them are listed in my "new" control panel. (farrow.org)
Support: Well one of our servers experienced a glitch due to MS PATCHES and IIS was destroyed. We have reinstalled IIS and our now adding all 300 domains on that server back in
Support: Everything should go back up in 3 hours
Support: We have 5 technicians working on it
you: why can't we get any kind of information when these things happen? even after the fact.
Support: Well this issue was completely spontaneous It wasnt expected
Support: It was caused by Microsofts new line of patches for MS200 adv server
Support: they were faulty.
Support: I am sorry for the inconvenience this caused
you: that still doesn't address the fundamental issue that technohosts never sends out information to it's customers UNLESS i get on a webhostingforum and bitch about the service.
Support: I see, well I can offer you this
Support: full mirroring service
Support: When and if there is a problem with anything it mirrors over to another network
Support: take a look at technohosts.com
Support: it is up at the moment because of mirroring
Support: We are in the process of also adding in accounts to mirroring
you: that would be fine, at no additional cost. i would like to move some non personal sites to technohosts but until the reliability improves i can't.
Support: Well the mirroring is free
Support: and it will be mirrored over 3 diverse networks
you: ok, let see how that works
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