Hi Jeffrey,

I have been emailing you 5 or 6 times in the last 36 hours about my Cpanel license saying it isn't validated.

PLEASE read your emails and fix it as I am getting extremely pissed off.

I even emailed Sean @ Burst.Net to see if we can bypass you to get this fix and he said "The license is expired intentionally.
You need to contact your host to have him correct this matter with us."

You are costing me money by not fixing this as I can't even sign people up! And those who I have on the server can't access their control panel.

I have tried calling the number in the email and I either get a msg service which doesn't work, or it rings on.

I am sorry to the mods for posting this here - but as I said all email/phone contact is not working and this is a last resort.

All my balances are complete (you even charged me a month more that you should have, which you have credited).

So PLEASE fix this ASAP.

I have emailed
911@plusweb.com
jeffrey.kehe@plusweb.com
jkehe@yahoo.com

--James

I'm getting the "Invalid License File" error as well. Jeff?

/usr/local/cpanel/cpkeyclt try this it might help

Ta,

I get this...

The Cpanel Key Server said returned 666 Key Terminated - License has been expired!

--James

looks like someone didn`t pay thier bill :)

Seems that way :/

And my CC was billed on the 1st Nov :/

--James

Did you not see that coming? :)

Originally posted by teck
Did you not see that coming?

Why?

Hello,

good that I have see that Treat then I just see that I have on My Server also the same Problem:

Content-type: text/plain Invalid Lisc File

Tryed the Script and get:

The Cpanel Key Server said returned 666 Key Terminated - License has been expired!


Ahhhhhhhh.... OK make also Mail via Support-System and 911- + Support-Mail with a CC to Bob (= Robert) who handelt some Day ago My last Support-Request.

WEll if you guys need a lisc, you can contact me :)

If serverhost uses webpanel by vdi, you can contact william direct as hes the owner of vdi and he can hook you up

Originally posted by WildWayz


I even emailed Sean @ Burst.Net to see if we can bypass you to get this fix and he said "The license is expired intentionally.
You need to contact your host to have him correct this matter with us."


I have emailed
911@plusweb.com
jeffrey.kehe@plusweb.com
jkehe@yahoo.com

--James


:)

i can provide darkorb cpanel and webpanel lisc.

I've move this to Related Offers/Request as this thread is pretty much of a disaster, forum guideline wise.

Cpanel licenses suspended by one distributor, cannot be re-activated by another distributor, until the metter is cleared up with the original distributor. DarkOrb policy....

Of course this has nothing to do with WebPanel...just Cpanel....

This policy stops licensees from dstributor-hopping, and sticking distributors with unpaid accounts...

Sean R.
BurstNET
System Administration

Gah sod it - it's been 2 days now and not a word from Jeff.

Server will be cancelled and if no refund, then CC company will deal with it.

--James

Hi,

My Ticket has been read from Bob (= Robert) at Sat, 3 Nov 2001 20:50:06 -0500, that say's the Mailconfirmation.
So now lets look how long it takes that the Problem will be solved. Normaly I get good Support from Serverhost/Plusweb.

[PS: I'm in the Timeline of GMT+01]

Just got off the phone with BurstNET who informed me that they would be reactivating the licenses immediately. Sorry for any inconvenience.

Originally posted by jkehe
Just got off the phone with BurstNET who informed me that they would be reactivating the licenses immediately. Sorry for any inconvenience.

Thanks Jeff, but what I/we would like to know is this...
1. Why did it happen in the first place?
2. What will be done to make sure it doesn't happen again?
3. Why were support emails not answered, nor telephone calls?

Since Friday it went down, and at this present time it hasn't come up.

Thats a lot of time where new accounts could not be set up, nor could anyone access their control panels.
It was a disaster!

--James

Also Jeffrey, it is nice to see that you have your site up at long last.

<<EDIT>>
ooops - its just the one page :)
<</EDIT>>

--James

My CPanel/WHM is now back :)