I have a reseller account using CPanel. What I have noticed is this, when my clients access their web site using this method :

http://reseller-domain.com/~cleint1-ID

the bandwidth usage is being registered under reseller-domain.com account !!! My questions are :

1. Is this correct or is there something wrong with the setup ???
2. Is there a way that I can stop the client from accessing their content through the above method ?

Thanks in advance for any help....

yes its normal

to prevent this you need to turn off /~username access in cpanel security options.

if you dont have this option in your whm ask your host to do it for you.

and what about email accessed using port 2095 of any other website on same server?

Originally posted by domainwala
and what about email accessed using port 2095 of any other website on same server?

I don't think it's measured one way or the other, but I could be wrong.

Webmail shouldn't be a HUGE resource hog anyway...

If I disable the access through /~client then I am also disabling the access for the shared SSL cert !!!!!

I would update the TOS to say something like,
Any client who attempts to leech bandwidth by using http://domain/~user over "INSERT MEGABYTES HERE" Will be charged for bandwidth at double the bandwidth price. Or put what ever your results will be. Eg account termination...
Just an idea :)

I wish CPanel will introduce this feature through WHM for resellers automation feraure, where we would be able to enable/disable for each client...