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View Full Version : Billing Policies


One Web
10-31-2001, 10:31 PM
How is this for a billing policy
Is it easy to understand?


Billing Policies
All accounts are set up on a pre-pay basis. All customer will receive an invoice by email seven (7) days before their anniversary date. The invoice must be paid by the due date to avoid any interruption of their services. If payment is not received by the due date customer will receive an email reminder. Customer are given three (3) days to pay there invoice from then. If payment is not received at that time the account will be temporarily suspended, and the customer will receive another email notice. No files will be erased at this time. Customer has seven (7) days to go into the member section of this site and pay their invoice in full before the account can be reactivated. There is a $25 reactivation fee that must be paid before the account is reactivated. If the customer does not pay their invoice within the seven days the account will be closed and all files will be deleted from our servers. The customer will still be able to log on to the member section of our site to reactivate the account for the next thirty (30) days. There will be a $25 activation fee charged to the account and the customer must pay the balance in full plus two months in advanced in order to have their account activated. If the account was fully deleted for none payment there will be no guarantees that their IP, username, and password will be the same. If the customer does not come back within thirty (30) days to reactivate the account we will send all of the customers information to a collection agency or lawyer to collect any unpaid balance.

Pilgrim
10-31-2001, 10:55 PM
I'ld put some space between the text and label each paragraph (1. 2. 3. etc) Just to make it a bit more readable.

One Web
10-31-2001, 10:59 PM
where should i place them

Pilgrim
10-31-2001, 11:06 PM
Billing Policies

All accounts are set up on a pre-pay basis.

All customer will receive an invoice by email seven (7) days before their anniversary date. The invoice must be paid by the due date to avoid any interruption of their services. If payment is not received by the due date customer will receive an email reminder. Customer are given three (3) days to pay there invoice from then.

If payment is not received at that time the account will be temporarily suspended, and the customer will receive another email notice. No files will be erased at this time. Customer has seven (7) days to go into the member section of this site and pay their invoice in full before the account can be reactivated.

There is a $25 reactivation fee that must be paid before the account is reactivated.

If the customer does not pay their invoice within the seven days the account will be closed and all files will be deleted from our servers.

The customer will still be able to log on to the member section of our site to reactivate the account for the next thirty (30) days.

There will be a $25 activation fee charged to the account and the customer must pay the balance in full plus two months in advanced in order to have their account activated.

If the account was fully deleted for none payment there will be no guarantees that their IP, username, and password will be the same.

If the customer does not come back within thirty (30) days to reactivate the account we will send all of the customers information to a collection agency or lawyer to collect any unpaid balance.


Just a suggestion. It's hard to divide it up, because it's all related to each other. Use your own judgement

SoftWareRevue
10-31-2001, 11:08 PM
You need somebody to edit it for you.

One Web
10-31-2001, 11:14 PM
thanks pilgrim

SWR why do you say that?

SoftWareRevue
10-31-2001, 11:17 PM
I'm working on it.
I'll mail it to you when I finish ;)

One Web
10-31-2001, 11:19 PM
hey why not edit my whole TOS?;)

SoftWareRevue
10-31-2001, 11:22 PM
Originally posted by one_web
hey why not edit my whole TOS?;) Send it to me; if you like what I do with this part. :blush:

One Web
10-31-2001, 11:26 PM
ok kool...:)

NetDotHost
11-01-2001, 01:56 AM
Man, SoftWareRevue, I need a friend like you! :) Care to do some work for me too? :D


As for the billing policy, I think it sounds pretty good... I wouldn't mind seeing SoftWareRevue's edited version :)

Do you mind if I use this as a template for mine? I would appreciate it, and don't worry, I am not going to copy and paste :) I would make apporpiate modifications, and add my own policies in there etc... :)

One Web
11-01-2001, 02:05 AM
sure go right ahead... the reason why i have a billing policy is because i am getting a billing system and i want my customers to know how is it gonna bill them and then what will the system do if they dont pay... now i love my programers more then every since they are writing me scripts so that everything will be automated.. can you beleive that i dont have to keep records of who paid and who didnt and who needs to be notified and what accounts need to be placed on hold. and which need to be closed. which account should i add extra bandwidth to and which added what to their account and changing this here and that there. now i can focus more on the tech part and not the billing and account setup and what ever... that means i dont need so many people to do the billing and account setup anymore

muppie
11-01-2001, 12:07 PM
Hi one_web,

I haven't found a billing system to use yet... would you mind telling me what you've decided to use?

Cheers mup

One Web
11-01-2001, 04:01 PM
well i have Point On Web (same people designing my site) progrming it for me. i emailed them a list of everything i wanted it to do and they called me and gave me a quote for it....so you may try to call them and ask how much would a billing system cost you...

NetDotHost
11-02-2001, 01:40 PM
Thanks One_Web!

Sounds like things are going well for you. I wish you the best of luck.

One Web
11-02-2001, 04:41 PM
thanks...i really need it at this time... well i guess we all do....