Special Packages

To order :: http://usa.netsender.co.uk/

Lite Package

400Megs
10Gb Bandwidth
Unlimited User Accounts
Cpanel/WHM Reseller Interface

Just $5 per month

Package One

2 Gb Space
30 Gb Bandwidth
Unlimited User Accounts
Cpanel/WHM Reseller Interface

Just $10 per month

Package Two

10Gb Space
70 Gb Bandwidth
Unlimited User Accounts
Cpanel/WHM Reseller Interface

Just $25 per month

All these packages come with our standard reseller features which include :

WHM/Cpanel 9.0
Resell Unlimited Accounts
Unlimited Domain Hosting!
Unlimited Sub-Domains!
Unlimited POP3 Emails!
Unlimited e-mail forwarders
Unlimited mySQL/PostgreSQL Databases!
Unlimited Email Aliases!
Unlimited FTP Accounts!
Unlimited Auto Responders!
Virtual FTP Server
Interchange Shopping Cart
Web-based File Manager
Horde, Neomail & Squirrelmail web based email.
Automated script installation (Forums/Chat/Content Management)
Web Stats program, monitor your visitors and site traffic.
Perl/CGI
Cron jobs
Agora Shopping Cart System
MS Frontpage Extensions
PHP
Server Side Includes
Python, Tcl C, C++
SSH Shell Access
Own Nameservers (NS1 and NS2.yourdomain.com)
Customizable 404 Error Pages
Password Protect Directories
File Management Tools
Access to Raw Log files
Resource Meter (monitor your bandwidth, disk usage)
Setup within 24 hours

Additional IPs $1 per IP per month
Overselling : $3 per month

IP to ping : 216.66.21.100
Server Specs: P4 2.4 Ghz, 1Gb RAM, Redhat Linux 7.3
Servers located : The Planet Datacentre in Dallas, Texas.

--7 day Money back guarantee, if your not happy with your package we will refund you, no questions asked !
--99% uptime money-back guarantee, if your servers not up 99% of the month, you get that months money back.
--Price Promise, you will always pay the same price for your package, we never increase fees to existing customers.
-- Special offer for WHT users, UK residents may signup to these packages, this also includes any other user from any country other than the US, although you will still have to pay in dollars.

Any further queries, please contact us via MSN/Yahoo/ICQ/AIM or the feedback form, all addresses are on our contact page here (http://www.netsender.co.uk/contacts.html)

Netsender Internet Services

Do you use PayPal only? :(

No, if you look on that page, we also take moneybookers, which allows you to use any major credit card. Just follow the link on the image under the paypal one.

Do you offer free/shared SSL or my own sertificate installation?

SSH - for reseller account only, or for my clients too?

SSH for clients & yourself.
We do not provide free Certificates or a shared area, however We can obtain these for you at $30 for 1 year.
Yes we can also install your own certificates too, free of charge.

Originally posted by NetSender

We do not provide free Certificates or a shared area, however We can obtain these for you at $30 for 1 year.


So cheap? :) Which sertificate?

Chained SSL

What about your support? how much time you take to reply support emails.
Please also mention how much time you take to solve a problem.

Support times are an absolute maximum of 5 hours, and this is only for the very most complicated of problems.

Obviously times to solve problems will vary largely on the problem, for example with domain name transfers, outside parties are involved, however most problems are solved first time.

Actually, I am little scary these days for signup any new reseller account. Last time my old service provider company have a problem of lock password two time in one week. Beacuse of this 10 of my clients left me. So what you say about it? Please give me your MSN Id so we talk more on it.

Eglim, my msn ID is matt@netsender.co.uk it is on the contacts page, http://netsender.co.uk/contacts.html along with my AIM, ICQ, Yahoo and a contact form. I would recommend using the contact form at the moment, as I dont believe anyone is on that workstation with msn at this time, however I will be around in about 3 hours time if you would like me to answer any more of your questions.

Eglem: do it... Matt rules. Going with Netsender has been the best thing to happen to my site(s) in AGES!

I just signed up. My previous webhost FLEXIHOSTINGS.NET froze my account when I went 800MB over my bandwidth limit. I received messages the same day that I was at 80% and then that I had exceeded. That's some lousy customer service if you ask me! As of right now, I have had a priority 1 ticket in with them for my domain for over an hour with no reply. I was there customer for nearly a year and a half and they jack me around like this? Pitiful. I surely hope NETSENDER is as good as they claim to be and lives up to Aviary's glowing recommendation.

Sorry for the double. Found a better deal with LP and cancelled my netsender.

I hope your better deal, can give you the same level of uptime (99%) and better customer service response times (Min:Couple of minutes, Avg:45 mins, Max 2hours), as we provide.

I just signed up with Netsender after quite a long talk with Matt. He answered all my questions in a timely manner, no hesitations, with request he set me up a file to download to test and no false information. The order process went fast without any hiccups, got myself a custom package the lite (us reseller with 1.5gb of space, instead of the standard 400mb). If everything goes well i'll post a update, if not i'll post a update, i'll let you know how it goes, but what i've seen and tested were flying :)

If anyone else would like to download the test files that he mentioned to test the servers speed, they are located here

http://netsender.co.uk/test/

you say overselling is extra,do you place a limited on normal (nonoversellingaccts) plans?
Can a customer setup his own plans?

There are resource limits in place.
However customers can setup their own packages and as many of them as they wish.

Is this price only for USA ???
( i saw something about that on your website )

Lite Package

400Megs
10Gb Bandwidth
Unlimited User Accounts
Cpanel/WHM Reseller Interface

Just $5 per month

No, anyone from any country can have that package, i'm from the UK and ordered last night :)

wow... that seems like one heck of a deal..... do you have a phone number, Matt?.. i can't trust a host that i can't contact over the phone if all else fails. trust me. i prefer sending email, because i'm very soft spoken & don't like repeating myself all the time. when i talk on the phone, i sound like a broken record, people are always like "WHAT?... WHAT'D YOU SAY? HUH?" screaming at me like i'm the one that can't hear... LoL so believe me, it'd be a last resort. & i don't mind out of country calls. i frequently call the UK, Denmark, the Philippines, Japan, China and Malaysia to make business arrangements & stuff. (and people wonder why i can't afford a dedicated server...) so if you can give me a phone number.. that'd be fantastic & I'll sign up immediately.

I have PM'd you it.

me just signed up for Package two.

me waiting up to 24 hours

:)

Originally posted by bule
me just signed up for Package two.

You're lucky... ;)

me waiting up to 24 hours :)
... or not... :D ;)

I'm not. :(
My moneybookers account are still in verification process...
it's very fun :D to send and resend them my documents but seems I'll miss netsender's offer :(

yeah... i've been trying to do the moneybooker thing & it's confusing me. i dunno wtf is going on. i wish they'd just take money orders or cash or something, since i'm anti-paypal. i hate paypal. i'd rather wipe my butt with sandpaper than use them. - exuse my vulgarity, but, i sincerely hate them. lol

what about the international money orders you get from the US post office?... i've sent those to japan & stuff & have had no problems.. the pink ones... i think they are pink.. aren't the ones for the US green? or am i getting that backwards?... anyway.. i've never sent one to the UK before.. maybe they're a pain in the (_|_) to cash or something... i dunno. lol

anybody know how much bank transfers cost?..... i've never sent money via bank transfer before... just curious. :)

okie dokie then, thanks for reading my messages. :)

one more thing... for now.. ;) i have to say... i've never been this active on a message board before... i usually join, make a few posts & leave... but i like this place... :D lol some of ya are just darn nice. :)

~ Candy

Just to answer candies query, We can take International US Postal Money Orders, but they have to be either quarterly, bi annual or annual payments. As Monthly will be affected by cashing fee's imposed by our bank.

Netsender wrote:
I hope your better deal, can give you the same level of uptime (99%) and better customer service response times (Min:Couple of minutes, Avg:45 mins, Max 2hours), as we provide.

--------------------------

I think you still has non-response ticket for 24 hrs at http://www.netsender.net/cgi-bin/pdesk.cgi

hmmm. Keep me updated on this unixhq.

After 2 days, Matt answered the ticket. According to him the person who should answer the ticket is on holiday. I'm just wonder is that a good answer? This shows that they are not good enough in managing tasks.

hmmm who knows, i've never had to request a ticket yet...

the ticket was assigned to someone, well rather, they had ownership of it, and they went on holiday. I thought this was ok, as they had no open tickets. However unixHQ had re-opened the ticket, so I took ownership after I realised that the current ownership was to David, who was on holiday.

I can assure, you that all customers and prospective customers, will have their support requests answered within 4 hours, maximum.

Kindest Regards

Matt

I don't know what's going on but my sites are they, there pingable but they take 10mins+ just to load up, cPanel don't work, there site don't work. Hope you get on MSN soon.

netsender.co.uk and kaphost.com?

seperated at both

I cant find any TOS etc.. on your website?!?

Do you accept adult sites?

Bring up old topics why don't you?

The TOS are located at: http://www.netsender.co.uk/tos.htm link from the order page

I just noticed that myself, I dunno how I managed to do that.

Sorry :S

Thanks for the link btw.