Why has your site been down for the last five days?
My friend I work with purchased one of your super spectacular hosting plans and would like his money back.

whoa... Hold up a second there please....
Every client that is online with us that and paying has been driectly contacted about this situation.

We are merely upgrading our servers, doing some maintenence and installing a better control panel. We should be online shortly.


For one, our company has not officially opened or launched yet (dispite some posts on this forum that should not be there... Sorry :-( )

However, there was an employess that left us recently... there could be a mis-filing, or a half setup account that is paid for.... Please have your friend contact me directly. We keep very close relations with our clients, and all of the clients in my database have been addressed directly and individually.

Your friend can contact me at mike@paradonsolutions.com

That sounds like a good answer to me!

It is possible that my friend is too stupid to check his e-mail for the message you sent out. I will inform him tomorrow.
Thanks for your quick reply.