Hi all,

Because I'm a bit paranoid and don't want my contact info on WHOIS I used an anonymous proxy registrar www.anondom.com

Last week I went to update my DNS servers sine I'm moving hosts and...My domain wasn't there. I emailed support who told me they had recently switched systems and my domain did not come through for some reason. I was then told, and I'm quoting, "We'll try to get you your domain back." As in, it might happen.

It's almost been a week and no further response to emails. Do I have any recourse at all?

Thanks
-One frazzled webmaster

Moved to the Domain Names forums.

Do you still have reciepts or paperwork to prove payment? You may only be able to get a refund for the registration fee. Altough the anondom website sates are fees are non refundable. It looks like anondom.com/proxyone.com are resellers for eNom. You might contact eNom about the matter.

Looks like an Enom reseller?

whats your domain might be used to register it somewhere else.

or try contacting enom via www.enom.com/help or support@enom.com and tell them the issue.

Hey thanks guys. I sent Enom an email just now. How did you know Proxyone was an Enom reseller? I looked over that site for a while and never saw it.

www.whois.sc/domain.com

it says at the top its registrar eNom Inc.

Originally posted by dreamaloud1
Hey thanks guys. I sent Enom an email just now. How did you know Proxyone was an Enom reseller? I looked over that site for a while and never saw it.

From the look and feel of it.

When you find out what the problem is...let us know. I have been looking at enom to switch my domains over and would like to use their ID Protect . I would like to know if the problem exist on enom side or the reseller.

Well I got an email from the reseller this morning saying that if I sent them the new IP info for the DNS that they would update it for me. I guess the email to Enom worked.

But the domain is still not showing up in my control panel. Maybe it is a software glitch, I dunno. Either way I think I'll be transfering my domains somewhere else after this. Now all I have to do is convince the registrar to take off my regustrar lock. LOL

The reseller can unlock it for you at your request. Changing DNS usually takes 24-48 hrs.