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View Full Version : e-z-hosting.com . disapointment


pinha
02-27-2004, 01:13 PM
I'm searching for a Virtual Private Servers and stopped at e-z-hosting.com. Sign up for a new account to try the service and they were very quick creating account and sending me the account info. No problem so far...

Today, night time in US i guess, i cought this problem accessing cpanel:

Sorry for the inconvience!
The root partition on this server is running out of disk space. Cpanel operation has been temporarily suspended to prevent something bad from happening. Please ask your system admin to remove any files not in use on that partition.

So i went to my WHM and clicked Server Information, the result is:


Current Memory Usage
total used free shared buffers cached
Mem: 1022476 1013940 8536 0 35548 689120
-/+ buffers/cache: 289272 733204
Swap: 1052248 122892 929356
Total: 2074724 1136832 937892

Current Disk Usage
Filesystem Size Used Avail Use% Mounted on
/dev/hda3 72G 67G 737M 99% / :eek:
/dev/hda1 99M 19M 76M 20% /boot
none 500M 4.3M 496M 1% /dev/shm


What do you think? great service hein?

I'm a step to try dinix.com, what do you think?

regards,
Pinha

SLH-Ken
02-27-2004, 01:16 PM
Ouch

stephenM
02-27-2004, 01:17 PM
What do you think?

Telling them about the problem would be a good start. ;)

pinha
02-27-2004, 01:25 PM
Dont you think a did that ? no answer since:

7 AM / US TIME
12 AM MY TIME

My time now is 5:00 PM

nice hein? :|

pinha
02-27-2004, 01:29 PM
Current Disk Usage
Filesystem Size Used Avail Use% Mounted on
/dev/hda3 72G 67G 654M 100% /
/dev/hda1 99M 19M 76M 20% /boot
none 500M 4.3M 496M 1% /dev/shm

pinha
02-27-2004, 01:33 PM
What you think about dinix.com service?

John D
02-27-2004, 01:49 PM
Sorry but i just knew this was going to happen...
I have said to the same user praising them no end on WHT and I knew that this would happen and have said so for the last few days.

Dinix seems llike a lot better solution for you and they would be a lot more reliable

ExtremeIS
02-27-2004, 01:59 PM
Originally posted by pinha
Dont you think a did that ? no answer since:

7 AM / US TIME
12 AM MY TIME

My time now is 5:00 PM

nice hein? :|

I think he was simply trying to point out that you should contact them if you had not as you didn't state you had done so in your post.

I have seen alot of stuff about e-z-hosting in the past month or so, you should have utilized the search function on this very board to get more info. on the company.

Dinix would be a much better solution for you assuming you are not married to massive overselling hosts.

Good Luck

cyberultra
02-27-2004, 02:04 PM
pinha, you can contact e-z-hosting tech rep. I think they'll help in moving your account over to another server or add new hard drive base on their "unique" business strategies :D

However I think it's better for you to get a VDS if you need a lot of quota and bandwidth.

Techark
02-27-2004, 02:10 PM
Sorry but what did you expect from a host that offers 120 gigs of space and 1200 gig of transfer for $69.00 on a server with a 80 gig hard drive and proudly admits they greatly oversell?

Rockerhard
02-27-2004, 02:41 PM
Sorry but i just knew this was going to happen...
I have said to the same user praising them no end on WHT
Yep, you and Simon nailed it. Our friend boeki was hyping them up pretty darn good. There is another host he was hyping up as well, and that got exposed as a fraud.

Sorry to hear that Pinha. Better luck with your next host.

BVS
02-27-2004, 03:07 PM
Originally posted by pinha
What you think about dinix.com service?

I have heard a lot of positive remarks about Dinix.Com especially their awesome support. I would recommend them anyday ;)

boeki
02-27-2004, 03:17 PM
Originally posted by Rockerhard
Yep, you and Simon nailed it. Our friend boeki was hyping them up pretty darn good. There is another host he was hyping up as well, and that got exposed as a fraud.

Sorry to hear that Pinha. Better luck with your next host.

Sorry if you felt that I'm "hyping" them up.

The guys asked for recommendations and I recommended equivity and e-z-hosting in several postings as I used both of them and I never had any unexcused problems with them. The operative word here is unexcused.

I've encountered some incidents with them but they were quick to act on those incidents.

If you're referring to Equivity as a fraud, I don't know where you got that information. Just because they host their own domains in GNAX doesn't mean they don't have their own DC. Maybe they think that GNAX is more reliable than theirs. Maybe it's cheaper for them to host at GNAX than to use one of their own. Who knows what's their intention. But it doesn't definitely make them a fraud (unless, of course, I was mislead by their websites).

A lot of guys here in WHT are quick to put down other people. Is it WHT's members real intention to lambast and debase other people who are just trying to make a living? Or to people like me who just recommended providers _I_ use?

I understand that you people also are just helping some people asking for recommendations. But do so in a positive manner. Make your recommendations based on their experience. That's it. It's not necessary to blast other people's recommendations.

I'm only just starting on this business and so far I feel good about my providers. What's wrong about sharing information that I got from their sites and from my own experiece with them so far?

mdrussell
02-27-2004, 03:25 PM
Originally posted by Techark
Sorry but what did you expect from a host that offers 120 gigs of space and 1200 gig of transfer for $69.00 on a server with a 80 gig hard drive and proudly admits they greatly oversell?

:agree:

Unfortunately, it is a vicious cycle. Often users will go with el cheapo low quality hosts until they get burnt and realise that you do get what you pay for.

pinha
02-27-2004, 03:41 PM
Just for the record, i had configured just 1 account and no files in it... :)

I guess ExtremeIS invented the wheel... I send mail and post on helpdesk... Guess it should work no?

I guess i just have bad luck :(
Current status:

Current Disk Usage
Filesystem Size Used Avail Use% Mounted on
/dev/hda3 72G 69G 0 100% /
/dev/hda1 99M 19M 76M 20% /boot
none 500M 4.3M 496M 1% /dev/shm



I guess i'll try dinix then...

ThePrimeHost
02-27-2004, 04:13 PM
Originally posted by voxtreme-matt
el cheapo

Lol! :D It's nice to see that is not an english only term.

<seriously>

Good point, however.


Best Regards,
Darrell

pinha
02-27-2004, 04:17 PM
Originally posted by voxtreme-matt
:agree:

Unfortunately, it is a vicious cycle. Often users will go with el cheapo low quality hosts until they get burnt and realise that you do get what you pay for.

IT was not for the price...
I've got a tip from WHT topic...
I'm trying several hosting companys... this was the first problem in all of them...

;)

mdrussell
02-27-2004, 04:26 PM
Originally posted by theprimehost
Lol! :D It's nice to see that is not an english only term.



Eh...?

You've lost me.

idologicJeff
02-27-2004, 04:29 PM
Originally posted by voxtreme-matt
Eh...?

You've lost me.

Anyone want to help me find Matt ...
*Goes looking for Matt in Austrailia*

;)

Cheers
Jeff

pinha
02-27-2004, 04:39 PM
who's Matt?

ThePrimeHost
02-27-2004, 04:50 PM
Sorry.....brain must have locked up. I meant "American" term. =)

pinha
02-27-2004, 09:56 PM
Just for the record...

Not even an email with status or apolagies...

Thank god it was only $10 ...


Current Memory Usage
total used free shared buffers cached
Mem: 1022476 980856 41620 0 88820 627468
-/+ buffers/cache: 264568 757908
Swap: 1052248 98604 953644
Total: 2074724 1079460 995264

Current Disk Usage
Filesystem Size Used Avail Use% Mounted on
/dev/hda3 72G 68G 0 100% /
/dev/hda1 99M 19M 76M 20% /boot
none 500M 4.3M 496M 1% /dev/shm

Aussie Bob
02-27-2004, 10:23 PM
Originally posted by Techark
Sorry but what did you expect from a host that offers 120 gigs of space and 1200 gig of transfer for $69.00 on a server with a 80 gig hard drive and proudly admits they greatly oversell?
Yeeeeeeeeeeeeeeeep. :rolleyes:

ca-uk
02-27-2004, 10:30 PM
not sure if this is even relevent but i'd already written it so i thought i'd voice my opinions :)

i for one don't like overselling...

would you oversell on tangible items in the real world - ie, sell someone a car saying it has 8 seats, knowing full well it only has 4 but assuming that the buyer will never need all 8?

maybe a bad example, but i think if you concentrate on quality then overselling doesn't need to be a way of life.

maybe it's ignorance on the part of the users - they may know they only need 1mb of space, but still choose a plan promising 100gigs...

i personally prefer to explain to my users about the relationship between their sites, the disk space and the bandwidth and keep it realistic :)

just my 2 cents... or pennies

ca-uk
02-27-2004, 10:34 PM
just re-read my post - i can see why some overselling is good to keep costs down, but like i said at the end - we need to keep it realistic :)

lnguyen
02-28-2004, 01:01 AM
yeah, i mean, there are some good examples for overselling, phone carriers for example. but not to the extreme that ez was going at. That was just insane IMO.

Kind of reminds me of my school.. they "oversold" the freshman seats. They always do, because accepting to come to the school isn't binding. They went overboard, and altho displaced "only a dozen" or so students, it was quite an embarassment I must say. They did a lot of shuffling.

Imago
02-28-2004, 11:25 AM
Originally posted by pinha
I guess i just have bad luck :(

Not only you. Before the incident with the child porno and the cc fraud, there were 7 HDDs on two or three Dual P4 3.0. These disks have been dismounted and sent to FBI, and 613 sites have been put offline without prior notification.

Bad luck for e-z-hosting too. To start all over again. Despite all that happened to my sites too, I feel sympathy to the e-z-hosting guys, because they tried a business model based on statistics (hardly any one uses more than 1/3d of one's resources), and failed because of the predictable stochastics (good offers attract hyperactive users).

I wish them recovery, success, and good buy!

Veridian - Shneur
02-28-2004, 03:51 PM
Hey guys, the "full disk" was due to an error of one of our techs in the 'backup' settings that left it at the default 'local backup' when it should have been 'remote ftp' - it has since been corrected.

(the disk ATM is about 80% full only due to a large backup we have of a previous server that we are still restoring several accounts)

please note this is only one of our servers, the main thing is that we provide the full service we advertise and sell, leave it up to us to do the server managing...

Our phone service is available at normal weekday business hours.

pinha
02-28-2004, 03:55 PM
Current status


Filesystem Size Used Avail Use% Mounted on
/dev/hda3 72G 63G 5.5G 92% /
/dev/hda1 99M 19M 76M 20% /boot
none 500M 4.3M 496M 1% /dev/shm


Now i can enter the cpanel's but my trust on this is 0.
For the record, i haven't been contacted to apoligies or for explanations...

Realy a Great Service...
If they can't handle the problems beter close the company...

Regards,
pinha

pinha
02-28-2004, 04:08 PM
email: sales@e-z-hosting.com
Call us Today! 1-718-889-2048
AIM: support770 | MSN: ezlive2@hotmail.com | ICQ: 257474439

email -> no response
call? -> not in US
AIM -> dont have
msn -> you're offline for more than 48 h
icq -> you're offline for more than 48 h
helpdesk -> no response

Don't give me excuses... you may keep the money...
48 h to give a hard disk space? you should have created my account there anyways...

You should pay me now to use your server...

pinha
02-28-2004, 04:17 PM
48 h to give a hard disk space? you [b]should'nt[/] have created my account there anyways...

ZoneServ.com
02-28-2004, 04:22 PM
Hey,
pinha, im a reseller of Shneur ( e-z-hosting ).

Well yea toke them some time to delete that backup, after all - Shneur is human.

Not always you can act fast, but im with e-z-hosting been throw some really ruff time.

and im telling you, e-z-hosting are great! i would recommend them to any one i know, well yea they got some things to improve.

need more server admins, more hds ( lol now yea ),
need to answer support faster then they do.

but they are great, servers are fast, usually small downtimes.

i really recommend E-Z-Hositng, and pinha ;) give them a second try.

Best regards,

Gil,

<mod note: signature need to be setup in your profile>

pinha
02-28-2004, 04:30 PM
An e-mail is written in a second and the first thing is to notify costumers of problems for US to know what to tell ours...

48h is 2 much to answer a problem this big...

by the way, e-z-hosting have posted here the problem and not even send me an email before... does this make any since?
I'm i an alien? or something is really strange...

And Gil I guess your're a e-z-hosting admin 2 so...
I DONT GIVE YOU A SECOND CHANCE... SORRY!

Bye Bye,
Pinha

ZoneServ.com
02-28-2004, 04:36 PM
actually, nope, im not an E-Z-Hosting admin :\.

and im really upset when server is down, but theres nothing i can do but wait.

I told shneur many times the best way to keep clients happy is to let them know whats going on, what happend, and what do they plan to do.

he did it once, i guess before an upgrade some time ago, but stopped doing it, really sad.

besides that, they are really good - those downtimes really suck!
and they gotta find a end for them.

I wanna make a note, no one is forcing me to post here, i dont even think Shneur knows about it.
this was totally written by my own two hands.

Best regards,
Gil.

pinha
02-28-2004, 04:43 PM
Well Gil,

I guess you're the one that buys a car without whells...
Downtime or serious server problems are something that hosting must NOT have... 1h, 2h... aceptable... 48h? bad company for me... i have several costumers that want quality...

"Sorry for the trouble but the space that you PAID for is not avaiable, try PAING MORE next time" AHAHAHAHA...

IS THIS GOOD? PLEASE!!!!!!!!

ZoneServ.com
02-28-2004, 04:51 PM
Pinha,

Calm down, server wasnt down for 48h -
was down for around 9~ hours.

Now i guess they solved the problem, and i belive they will add aonther HD to the server... i mean, they must.. soon out of space.

After what happend with the fbi, server was up full time! no 1 downtime!

Hope youll calm down, because after all e-z-hosting gives a great service...

So!? shits happen! were all humans... so for crying out loud calm down..
you started on left foot.. happens.

Best regards,
Gil.

Rockerhard
02-28-2004, 05:06 PM
besides that, they are really good - those downtimes really suck!
Does this make sense to anyone? This is a WHT classic, as I fell out of my chair lmao :laugh:

Good luck pinha, your're exactly right, this is unacceptable.

ZoneServ.com
02-28-2004, 05:17 PM
Heh,

I think after 2 full functional weeks a 9~ hours downtime isnt so bad..

its bad, but isnt that bad - thought i think uptimes needs to be improved, I give it a good guess e-z-hosting guys right now thinking and working about improving those uptimes.

But I dont know for sure, i'll be waiting for shneur response.

Best regards,
Gil.

cyberultra
02-28-2004, 05:24 PM
I think after 2 full functional weeks a 9~ hours downtime isnt so bad..
:eek:

ZoneServ.com
02-28-2004, 05:30 PM
What ? lol..

u scare me people ;].

gil.

Matt
02-28-2004, 05:58 PM
Originally posted by ZoneServ.com
Heh,

I think after 2 full functional weeks a 9~ hours downtime isnt so bad..


:eek: Because it deserved to be quoted a second time!

What do you mean two functional weeks makes ok to have nine hours of downtime?

There are providers that do not have 9 hours of downtime in 6 months, let alone two weeks.

ZoneServ.com
02-28-2004, 06:05 PM
Well,

As i said, uptime needs to be improved.

Night,
Gil.

Project X
02-28-2004, 08:07 PM
you havent moved yet?

Veridian - Shneur
02-28-2004, 11:13 PM
Gil, Thanks for your input :-)

Let me clarify some things if they were not clear yet:

1. The full HDD was only one 1 of our servers and was due to a 'backup' mistake. the server was filled with BACKUP FILES which were then simply deleted. This has NOTHING to do with our overselling! all in all our clients use up less then 30% ATM of each server we currently have.

2. The server which was down for about 9 hours today again is ONE of our servers, leaving the rest of our clients unharmed. The reason for this downtime is; I'm a religious Jew and do not work on Saturday (as much as lighting a light or a computer) therefore we setup a monitoring service which should fix and/or reboot the server when I'm not around. Apparently it has failed this time and we are still investigating this.

Lastly, 9 hours of downtime is alot but our guaranteed uptime is 99.6% /m which is about 10 hours of downtime a month... so we can keep things in proportion...

Shneur

IHSL
02-28-2004, 11:33 PM
Originally posted by e-z-hosting
Lastly, 9 hours of downtime is alot but our guaranteed uptime is 99.6% /m which is about 10 hours of downtime a month... so we can keep things in proportion...
I find it amazing that you don't have anything in place on saturdays, for emergencies.

FYI: 99.6% uptime would need you 'down' less than 3 hours, per 30 days, to maintain.

30x24=720
99.6% of 720=717.12
720 - 717.12 does not equal 10

Simon

jingupoor
02-29-2004, 02:14 AM
Hello, I am new to this board. I just saw the ad of the Shneur ( e-z-hosting ) & ordered one. In his website he has given all the servers are Pentium but when my account was setup i saw the server imformation it was celeron when i asked him why its celeron he told me he traded 3 Pentium servers to 9 Celerons for better speed itseems :) . All though i had orderd for his third reseller plan which comes with 45GB Space but his server hdd had only 9GB of free space in it & always the Server Load is heavy. Only 2 days has over since i have orderd i got a wired downtime from him. If I want to discontinue his service now will he refund me the amount of $35 ? altough he has a 30day money back guarantee. NO Support at all from him. I mailed him almost 3 mails never got an reply.

Resell 'resellers'! www.e-z-hosting.com = Website Down
email: sales@e-z-hosting.com = No Reply Till
Call us Today! 1-718-889-2048 = Always Engage Altough i am not in US i called him also but no response
AIM: support770 = Offline for more than 72 hrs
MSN: ezlive2@hotmail.com = Offline for more than 72 hrs
ICQ: 257474439 = Offline for more than 72 hrs

I want to know that will he refund me only 2 days since i orderd never used any thing in his server. Please reply. Shneur Please reply here.

My Reseller Account is = Pramod

Regards,
Pramod

Apoc
02-29-2004, 06:41 AM
I seriously do wonder why people are actually stupid enough to buy an account from a host which "proudly announces" that they oversell their recources big time. Overselling is a bad business strategy, it basically means that you are selling something that you don't have. I've seen these guys actually saying that if a user uses a lot of diskspace, they'll just move him over to another server. What kind of a business strategy is that?

Also, e-z-hosting, stop trying to cover this all up. 9 hours of downtime is really bad, especially if you actually guarantee 99.6%. I suggest you start giving out refunds to your customers, at least that would cover up something and may save a little of your name.

I just hope some day at least some people will be smart enough not to be fooled by posers like these :rolleyes:

Matt
02-29-2004, 09:36 AM
Originally posted by e-z-hosting

2. The server which was down for about 9 hours today again is ONE of our servers, leaving the rest of our clients unharmed. The reason for this downtime is; I'm a religious Jew and do not work on Saturday (as much as lighting a light or a computer) therefore we setup a monitoring service which should fix and/or reboot the server when I'm not around. Apparently it has failed this time and we are still investigating this.

Lastly, 9 hours of downtime is alot but our guaranteed uptime is 99.6% /m which is about 10 hours of downtime a month... so we can keep things in proportion...

Shneur

Amazing, but I didn't see anywhere on your site where you tell your customers that if something happens on a Saturday, they are out of luck. A monitor system means nothing when you are not around to react to it. A reboot does not solve everything. If the reboot fails, then what? They have to wait till Sunday to get help?

You may want to tell your customers up front that if the server dies on a Saturday, it will not be fixed. I respect your choice of religious observance but you should have a backup plan that involves someone other than you who can fix the servers if something happens during your observance. The best script in the world cannot cover every item that could occur with a server.

Simon already covered the basic math lesson of the guarantee.

Apoc
02-29-2004, 12:38 PM
I agree Matt. It's actually just absolutely rediculous that we have to tell him that :s

Apoc
02-29-2004, 12:50 PM
Hm I just found this in one of your offers:

24/7 Helpdesk Technical Support

24/7 means 24 hours a day, 7 days a week. From what I understand you are operating this company on your own, and do not work in weekends. The best you could offer would be like 18/5 then, which is nowhere near 24/7 support.

I'm sorry to say this but this is simply a scam. You should take your business more seriously instead of just selling as much as possible in a short amount of time, offering things that you cannot actually give to the customer.

Veridian - Shneur
02-29-2004, 08:28 PM
Matt,

By 'monitor system' I did not mean a "script" I ment an outsourced tech or a hired tech that would react to the server should it fail

jingupoor
02-29-2004, 11:31 PM
All the Servers are Down Again :(

NexDog
02-29-2004, 11:39 PM
Originally posted by jingupoor
All though i had orderd for his third reseller plan which comes with 45GB Space but his server hdd had only 9GB of free space in it & always the Server Load is heavy.

Regards,
Pramod
It just has to be quoted to point out all that is wrong in this industry. :)

lnguyen
03-01-2004, 02:04 AM
Originally posted by jingupoor
All the Servers are Down Again :(

So would this count on feb's uptime, or march?

net-trend
03-01-2004, 03:51 AM
Originally posted by jingupoor
All the Servers are Down Again :(

All the servers go down at once?! :eek:

thedavid
03-01-2004, 03:59 AM
Originally posted by jingupoor
All the Servers are Down Again :(

http://www.webhostingtalk.com/showthread.php?s=&threadid=242695

He hasn't posted in there regarding it though...

ExtremeIS
03-01-2004, 04:10 AM
Originally posted by ZoneServ.com
Hey,
pinha, im a reseller of Shneur ( e-z-hosting ).

Well yea toke them some time to delete that backup, after all - Shneur is human.

Not always you can act fast, but im with e-z-hosting been throw some really ruff time.

and im telling you, e-z-hosting are great! i would recommend them to any one i know, well yea they got some things to improve.

need more server admins, more hds ( lol now yea ),
need to answer support faster then they do.

but they are great, servers are fast, usually small downtimes.

i really recommend E-Z-Hositng, and pinha ;) give them a second try.

Best regards,

Gil,

I just can't sit by while you praise e-z-hosting yet in your own words you describe several areas where they are lacking. If they are so "great" they would not have all those things to improve on (I might add these aren't little things).

I have asked e-z-hosting in the past how they can oversell like they do and they simply respond in a proud (almost arrogant) way that they oversell and have substantial growth. There have been numerous threads recently indicating problems with this company and yet people continue to sign up with them, I really have no pity for those that sign up for them, especially ones that see the reviews here and still do so.

I wouldn't touch this host with a 10 foot pole, it's quite clear at this point that the only thing they know how to do is oversell in massive quantities.

Soul Hosts
03-01-2004, 04:19 AM
Originally posted by jingupoor
All the Servers are Down Again :(

Seems to be down right now as well.... Have to feel sorry for everybody that is being affected by all this... You guys should ask around or post a "What do you think" thread before rushing into things, especially these days.

thedavid
03-01-2004, 04:39 AM
Originally posted by Soul Hosts
Seems to be down right now as well....

I think they've been down since that posting, actually...

Best of luck to everyone anyway.

Brainiac
03-01-2004, 05:09 AM
Originally posted by e-z-hosting
The reason for this downtime is; I'm a religious Jew and do not work on Saturday (as much as lighting a light or a computer) therefore we setup a monitoring service which should fix and/or reboot the server when I'm not around.

This is too funny, I don't think anybody can top this excuse for a while! Maybe you should state this on your site e-z-hosting, but don't stop there, because we know you wont be around on Jewish holidays! LOL! :roll2:

jingupoor
03-01-2004, 05:23 AM
Yet its down......Almost 11hrs gone. e-z-hosting guy told me that he will move me to a new server, shall i wait or goto another company

cyberultra
03-01-2004, 05:53 AM
The reason for this downtime is; I'm a religious Jew and do not work on Saturday (as much as lighting a light or a computer) therefore we setup a monitoring service which should fix and/or reboot the server when I'm not around.
No matter what, you MUST have somebody who's always ready when the server is down. This is very irresponsible, the other people's businesses are FULLY rely on you. This is what I learned from my previous 16++ downtime.. :bawling:

Originally posted by jingupoor
Yet its down......Almost 11hrs gone. e-z-hosting guy told me that he will move me to a new server, shall i wait or goto another company
I think that is already very obvious. Or you still want to give them another chance?

If I were you, I've already left them.

MyLabuan
03-01-2004, 07:19 AM
Originally posted by cyberultra
I think that is already very obvious. Or you still want to give them another chance?

If I were you, I've already left them.

Cyberultra...:agree:

They should make a right decision...:D

ryan1918
03-18-2004, 02:00 PM
Very sad, this has to be the worst host i ever have heard of! Three cheers for WHT!

Shoey
03-18-2004, 02:11 PM
120GB Space
1200GB Bandwidth
Your own Nameservers
Instant setup
$69/Month or $759/Year

This is too interesting...

What do you guys think about e-z-hosting.com?

BF-Gary
03-18-2004, 02:14 PM
Uhm did you look 2 posts down? You may want to delete this thread.

Twhs.net
03-18-2004, 02:49 PM
Wow, I will make sure I steer everyone away from this host!

code_renegade
03-19-2004, 12:52 PM
Whether e-z-hosting likes it or not, hosting is a 24/7/365 business. There is no way I would feel safe entrusting my websites to say, a host who takes all national holidays off. Imagine if everything goes down on Christmas Day and the host replies 2 days later - "Hey, sorry for the downtime! But I was celebrating Christmas and didn't notice the servers were down until a minute ago!"

Shaw Networks
03-19-2004, 10:54 PM
I've had about 5 customers transfer over from e-z-hosting.com recently, they all seemed outraged with their previous service and uptime.

In case you're wondering, they're happy again now :)

im7i4z
03-20-2004, 12:17 AM
Okey this is my contribution to e-z-hosting <

I'm sorry for the late response, we had that error to the change in the SSL certificate we made just before, it has since been corrected. Please go ahead and resubmit the form and we will setup your account promptly.

Sincerely
Shneur


----- Original Message -----
From: Asif Imtiaz
To: sales@e-z-hosting.com
Sent: Wednesday, February 25, 2004 4:49 AM
Subject: Re: question regarding powerreseller option


The form was not submitted for the following reasons:

You are coming from an unauthorized domain.

Please use your browser's back button to return to the form and try again.

This form is powered by Jack's Formmail.php 5.0

hello we went to signup with credit card and we got this error. I believe you have a offline merchant account and I'm not sure
why any online seller will still use offline merchant however the SSL is also not verifying your server I'm concerned about
the credit card's security. Please advice ASAP. and if you have got the credit card info i hope you will create the account.

NOW YOU GUYS KNOW WHAT KIND OF "HOSTING" COMPANY
THIS GUY IS RUNNING ? CANT EVEN TAKE ORDERS PROPERLY
HAHAHAH

Mp3
03-20-2004, 07:31 PM
if you want to be reseller dont trust in e-z-hosting beleive me :)

Tswaibel
03-20-2004, 08:34 PM
Originally posted by Shoey
What do you guys think about e-z-hosting.com?

:D Yes I believe if you scroll down this is exactly what you're looking for.

http://www.webhostingtalk.com/showthread.php?s=&threadid=241639

Five pages of reading material for your review.

LoganNZ
03-20-2004, 09:18 PM
are ezhosting unreliable or some thing?

I have heard really good things about them?

Whats wrong with them , are they a bit dodgy?

Thanx

Loon
03-20-2004, 09:22 PM
Did you read the thread posted above?

LoganNZ
03-20-2004, 09:50 PM
Yes ok ezhosting made a mistkae or some thing has gone wrong .

Look at these other big hosting corps . They have problems and no one spits at them .

If you whine and moan about a little thing like that and have to wait a little while , your a dirty customer . Good customers are patient ! At least the website was available?

Not all webhosts are perfect !

Servstra-Sales
03-20-2004, 10:18 PM
Originally posted by ebradsha
I've had about 5 customers transfer over from e-z-hosting.com recently, they all seemed outraged with their previous service and uptime.

Same here. We've had a number of ex e-z-hosting.com customers join us in recent days. Sounds like e-z-hosting.com should get their act together quickly before they lose more customers.

lnguyen
03-21-2004, 12:12 AM
That's giving them a bit too much now. It seems to have been a consistant thing. It really doesn't sound like they are handling the situation well at all.

Personally, I think it's their business model. But hey, that's just my opinion.

Originally posted by LoganNZ
Yes ok ezhosting made a mistkae or some thing has gone wrong .

Look at these other big hosting corps . They have problems and no one spits at them .

If you whine and moan about a little thing like that and have to wait a little while , your a dirty customer . Good customers are patient ! At least the website was available?

Not all webhosts are perfect !

NexDog
03-21-2004, 02:12 AM
What does anyone expect? These guys are giving away servers for $70/mo (120gb space and 12000gb transfer).

Surely that's a server, right? I mean no-one would be dense enough to offer a reseller plan with those specs? ;)

NexDog
03-21-2004, 02:14 AM
See, I think this is a typo:

120GB Space
1200GB Bandwidth
Your own Nameservers
Instant setup
$69/Month or $759/Year

What they really mean is:

120GB Space
1200GB Bandwidth
Your own server
Instant setup
$69/Month or $759/Year

:D

ChowSumDung
03-21-2004, 03:04 AM
If e-z-hosting is so bad, why are they still allowed to advertise on WHT?

http://www.webhostingtalk.com/showthread.php?s=&threadid=247873

:eek:

NexDog
03-21-2004, 03:11 AM
A question I have asked myself. :)

net-trend
03-21-2004, 05:24 AM
Originally posted by ChowSumDung
If e-z-hosting is so bad, why are they still allowed to advertise on WHT?


Pobably because their rep here did not break any WHT rules.

NexDog
03-21-2004, 05:55 AM
Well, unlimited bandwidth hosts aren't allowed to advertise. What those e-z fools are doing amounts to the same thing.

Loon
03-21-2004, 08:48 AM
Originally posted by LoganNZ
If you whine and moan about a little thing like that and have to wait a little while , your a dirty customer . Good customers are patient ! At least the website was available?

huh? somebody logs into their new account and it's unusable because the hard drive is full, and they then don't get any response on reporting the problem for more than 48 hours and that's a "little thing" and they are a "dirty customer" :eek:

That's one of the most unbelievable things i've ever heard from a host, the site in your profile just jumped ahead of the one this topic is about in my list of hosts to ensure people stay away from, god help your customers if they ever need support for anythng. :eek:

kmcb
03-22-2004, 03:36 PM
hey, how do you get the detailed server info from your web host? i'd like to know what kind of loads mine is pulling.

Rob T
03-23-2004, 06:25 AM
kmcb -

Go to www.sourceforge.net - do a search for phpsysinfo. Install it on your account, it will show you server loads, hard disk usage, memory usage, and will even show you most of the hardware in the server. Very useful script.

Fanatical
03-25-2004, 01:55 AM
My main issue with e-z, is that they are one of an ever expanding group of hosts, who claim to offer 24/7 technical support. From the posts ive read so far (ive been through pretty much the whole thread), i can tell that there is no way e-z can live up to this claim.

It just irritates me, as im sure it does other hosts, when time and money is put into setting up 24/7 support. Being able to offer that as not just a selling bonus, but a reassurance to customers. So when companies like this come along, it kinda tarnishes the idea of 24/7.

Just as a quick note, why exactly, after reading all the comments in this thread, do people still stand up to defend the company? As my mother used to say, "it only encourages them!"

;)

xgote
04-23-2004, 08:03 PM
I am needing to switch hosting providers yet again... maybe powweb.

Good thing I just did a backup, everythings beeen down all day.

Warning to new customers: there is no root password set on any of their databases they host. I have emailed the guy, left him numerous voicemails and even helpdesk tickets but who cares that I can INSERT/UPDATE/DELETE anyones database resources right? Maybe he can read this and correct his security flaw.

Fanatical
04-23-2004, 08:37 PM
I actually have a friend who was with Powweb for a while, and apparently the customer service was quite bad. They instantly deleted any posts in their forum that were remotely demeaning to their company. Also, emails were taking over 24hrs to be answered.

In my experience, bad posts in forums are no bad thing, provided the hosts own up to mistakes if necessary, or deal with the customer appropriatley. Now, this was about 6 months ago, they may have sorted out these problems by now.

Kind Regards,

Lee

skingston
04-24-2004, 02:00 AM
Don't use e-z-hosting.com.
I just signed up to them. Today is my first day of hosting with them & there server has been down all day!

So much for 99.6% uptime!

IHSL
04-24-2004, 03:27 AM
Originally posted by skingston
Don't use e-z-hosting.com.
I just signed up to them. Today is my first day of hosting with them & there server has been down all day!

So much for 99.6% uptime!
Tip:
Always research a provider first, before signing up.

I am yet to see a positive comment about these guys (anywhere - not just WHT).

All you see are the blatant signs of a company that wanted to make a quick buck, then head for the hills. Lawrence was right when he said, what these guys are doing, is basically offering unlimited resources.

Simon

Rhiannon
04-24-2004, 06:40 AM
I would never sign up with e-zhosting after seeing ALL the horror stories on this forum, and elsewhere (Google it!). Anyone who signs up with them even after all the warnings everywhere deserves what's coming to them, I mean, come on! The horror stories are endless

Fanatical
04-24-2004, 11:29 AM
I think the general rule of thumb, is if it sounds too good to be true, it usually is. I am yet to find a host with a 'bandwidth tree' who has an unlimited supply of bandwidth, which they readily pass on to customers for low prices.

No web host in their right mind, who has a sound business plan, would even consider offering unlimited bandwidth or space, because there is always the customers who will take the offer with both hands, and use as much of that as they can. This is why ez-hosting has constant downtime, because they cannot possibly cope with the service level implications of their offers.

Just my opinion on the matter.

Kind Regards,

Lee

skingston
04-24-2004, 08:18 PM
What do you people think of WHM-HOST.COM? Has anyone tried them? Their reseller plans seem fairly cheap but I haven't heard any bad comments.

-- moved to a new topic --

Tommie
04-29-2004, 02:19 PM
All my sites and customers' sites have been down. I couldn't even log on my WHM as well as the helpdesk. Does anyone have the same problem using e-z-hosting?

Rhiannon
04-29-2004, 03:47 PM
Originally posted by Tommie
All my sites and customers' sites have been down. I couldn't even log on my WHM as well as the helpdesk. Does anyone have the same problem using e-z-hosting?

The last 7 pages of this thread seem to have been about this same problem, but I could be wrong...

Veridian - Shneur
05-07-2004, 07:16 AM
We're backup and running on great servers from managed.com - granted their support isn't quick at night but their network if absolutly perfect so if you're not too much of a n00b they're a pretty good option. (we're with them for about 2 weeks now).

NOTICE to all our ex-customers:

Our policy is to refund any cancellation request within 30 days or after unreasonable downtime etc. We have refunded or are in the process of refunding all requests that we have in our accounting, it is possible that within the time we were down we have received cancellation notices which were not recorded in our accounting. Any of you who have asked for a refund and did not get one yet please call me at 718-889-2048 (if I don't answer please leave a message) or email sales@e-z-hosting.com WITH YOUR WHM USERNAME and you will be refunded within the next 7 days PROMISED.

Sincerely
Shneur

Freckled
05-07-2004, 09:29 AM
I think it is great that you are stepping up and admitting your company had some problems and are trying to make things right.
Not many hosts would dig up an old thread full of complaints and use that thread to make amends. I wish your company the best and hope to see positive threads about you in the future.

kevin271
06-09-2004, 02:32 PM
I had the same problem...

Open on November of 2003 an account, and Mr Shneur, say me that he moved my accounts, and one week and nothing, this Mr. haven´t moved my accounts, ready, I moved my accouns, but never work, never never, yes open an account in other reseller, and I said to Mr Shneur that return my money, and he said yes, that I´ll send the info for the transfer of money, and today Jun 09 of 2004, nothing, this Mr don´t return my money, he stole my money.

Jorge Gallón
I have severals email of this Mr how probe that I say.

mdrussell
06-10-2004, 06:22 AM
Originally posted by e-z-hosting
We're backup and running on great servers from managed.com - granted their support isn't quick at night but their network if absolutly perfect so if you're not too much of a n00b they're a pretty good option. (we're with them for about 2 weeks now).

NOTICE to all our ex-customers:

Our policy is to refund any cancellation request within 30 days or after unreasonable downtime etc. We have refunded or are in the process of refunding all requests that we have in our accounting, it is possible that within the time we were down we have received cancellation notices which were not recorded in our accounting. Any of you who have asked for a refund and did not get one yet please call me at 718-889-2048 (if I don't answer please leave a message) or email sales@e-z-hosting.com WITH YOUR WHM USERNAME and you will be refunded within the next 7 days PROMISED.

Sincerely
Shneur

Great $55 servers from Managed eh? Maybe if you invested in decent quality hardware instead of wasting money leeching of our brands you'd see more success in business.

http://www.google.com/search?hl=en&lr=&ie=UTF-8&c2coff=1&q=httpme :rolleyes:

LoganNZ
06-11-2004, 08:46 AM
Well , all i can say is this is a bit gutting :(

Matt
06-11-2004, 11:37 PM
Originally posted by voxtreme-matt
Great $55 servers from Managed eh? Maybe if you invested in decent quality hardware instead of wasting money leeching of our brands you'd see more success in business.

http://www.google.com/search?hl=en&lr=&ie=UTF-8&c2coff=1&q=httpme :rolleyes:

Ok, that is just sad. I know companies do this but I have never understood why. If I am doing a search for a specific company, I am not looking for other options. Seems to be a waste of an ad budget to me.

mdrussell
06-12-2004, 10:29 AM
It is their loss. I highly doubt we'll lose any potential signups because of them.

Imago
06-13-2004, 06:13 AM
Originally posted by voxtreme-matt
Great $55 servers from Managed eh? Maybe if you invested in decent quality hardware instead of wasting money leeching of our brands you'd see more success in business.
Actually, he did two times invest money in ThePlanet and ServerMatrix, and both times servers got unplugged because of AUP problems. I wonder how is it that ThePlanet Policy Enforcement officers put offline 614 accounts because of one suspected cc fraud, and fail to unplug one gross hacker site on their servers.

Double standards, or some religion-selective policy?... There are several Muslim hacker sites officially supported by TP by intentionally overlooking their activities.

jerry12304
06-21-2004, 06:20 PM
I have been using e-z-hosting for 3 weeks now..and its been great actually, no problem, server is fast..and aim support. Also when managed.com was down there server still up.

moleo
06-22-2004, 12:01 AM
Yes..i told it before but i didnt want to tell the compagny name " they could be number one if..."
they are great since they had move to managed...no really important issues and i tell it another time : they could be number one if they fix i small issue in sql server.
The manager is very kind and helpful..i asked him to not bill my credit card this month and let me 10 days to send him paiement thru another way, he accepted and was very understanding.
I tries french providers before but e-z-hosting is more good and the big thing they talk french with me in e-z-hosting.
I know they had problem in the pas and i saw all the posts about them in this forum but really nothing bad to tell about the service since 2 months.